Automation Process Engineer | PMO

Pharmaceutical Product Development (PPD)

Lagunilla, Costa Rica

Job Description

The Finance Digital Transformation Team is an exciting and evolving organization that provides the required structure, governance, and skills to implement technology solutions such as Robotic Process Automation, Data analytics and Artificial Intelligence to enable business transformation. The team is focused on partnering with the business and digital technology teams to drive standardization, simplification, and productivity gains across Finance function.

The Automation Process Engineer | PMO is responsible for partnering with our business leaders and subject matter experts in recommending, influencing and facilitating the adoption of process automation solutions to drive business simplification, standardization & transformation. This individual will work collaboratively with all levels of business stakeholders to drive global initiatives and strategies for adopting Automation Capabilities (RPA, Process Mining, Smart OCR, Process re-engineering etc.) and lead the requirements gathering, PMO activities, and process reengineering efforts to optimize the Finance function of CRG division.  

What will you do?

  • Drive sprints, and PMO activities with the extended team
  • Proactively engage with finance business experts and cross functional teams to gain an in-depth understanding of their business processes and identify and define business problems that can be addressed through Automation. 
  • Identifies and articulates customer issues and translates them into business requirements and/or data metrics for simple to complex financial business processes. 
  • Performing Automation discovery sessions with finance leaders and SME’s to grow and sustain a pipeline, enable automation with Champion training, and workshops 
  • Drive lean value stream mapping events. Build the end-to-end process model across different functional processes. Understand the existing business processes, eliminate waste and redundancies and define a streamlined future process to enable the suitable automation solution. 
  • Evangelize Automation adoption by showcasing Automation success stories with leaders to build trust and excitement in our business user community. Developing business cases to include Cost Benefit Analysis to focus on the top critical processes that need to be automated through automation 
  • Drive monthly operating rhythm to review funneled projects with the Automation Governance Council, prioritize automation projects based on cost benefit analysis and hand-over for development. 
  • Identify repetitive manual tasks & justify the value-add through automation. Focus on driving the productivity improvements at a micro-process level & to add value through diverse automation methods. 
  • Define agile execution methodologies and project management practices to be followed by all projects within the program. 
  • Collect core functional/business requirements and work with Solution Architects and designers to facilitate timely completion of Automation projects. 
  • Evangelize Automation by working across functional groups to educate and promote the capabilities and efficiencies that can be achieved through automation. 
  • Ensure requirements are documented, traceable, and testable through to implementation 
  • Coordinate execution across multiple projects and drive a shared approach and outcomes tracking 
  • Support execution team with resolution of roadblocks and interdependencies. Partner with business stakeholders and technical and operational teams external to the project to ensure their tasks are completed as required 
  • Manage project risks, scope changes and other non-standard events throughout the life of the project 
  • Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives 
  • Ensure quality of deliverables is verified and matching stakeholder expectations

Education

Bachelors’ degree in Information Systems / Finance or any other relevant field

Experience

  • Minimum of 2-3 years relevant business experience within financial domain

  • 2-3years hands on experience with process change management, technology and solution roll-out in large enterprise scale organizations

  • Leading solution deployment and process reengineering workshops with business stakeholders

  • Demonstrated ability to analyze and work through complex business problems

  • Experience in technology improvements and understanding of business process reengineering and the Systems Development Lifecycle (SDLC)

  • Experience managing multiple concurrent complex multi-partner, inter-related initiatives that are transformative in nature

  • Change management and stakeholder management experience in dealing with multi-year transformation programs

Knowledge, Skills, Abilities

  • Ability to quickly learn and analyze the requirement, terms and propose a viable solution

  • Six Sigma Green Belt Certification and/or related business process excellence trainingis a plus

  • Credible change agent with demonstrated initiative, facilitation & interpersonal skills; exhibits confidence; proven ability to work well with & influence all levels of stakeholders.

  • High level general management skills, including leading, negotiating, communicating and team building

  • Proven ability to lead; demonstrated abilities to deliver effective presentations and educate at all levels of the organization

  • Demonstrated analytical, quantitative, and decision-making skills.

  • Ability to reason through complex situations with strength in identifying and mitigating risks.

Job posted: 2024-06-04

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