Call Center Agent (Athens - Greece)

Bioaxis Healthcare, an IQVIA business, the largest service company home healthcare company, for its offices in New Heraklion, Athens, Greece is seeking for a:

Call Center Agent

Position description

• Organization and management of incoming and outgoing calls
• Call center support and patient service for home care issues
• Providing consultancy support
• Receiving, recording and confirming patient appointments based on company procedures

Qualifications

• Degree in AEI/ATEI/IEK Professionals
• Previous experience in a relevant field
• Excellent knowledge of MS Office
• Experience in handling ERP platform, CRM
• Good knowledge of English language

Skills

• Great communication skills
• Work under pressure
• Team spirit
• Flexibility
• Professionalism

What We offer

• Full time
• Fixed monthly pay and insurance
• Continuous training
• Opportunities for continuous professional development
• Excellent working environment