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Pilot Study of Video and Telephone Primary Care Visits

8 de fevereiro de 2022 atualizado por: Johns Hopkins University

Pilot Study - Randomized Controlled Trial of Video and Telephone Primary Care Visits

The inability to access and use smartphones or camera-outfitted internet-connected devices during the COVID-19 pandemic relegates certain patients to receive audio-only telemedicine instead of audio/video-based telemedicine. The investigators are conducting a randomized controlled trial in order to characterize patient and provider attitudes towards these two modalities of care and to test the feasibility of a new model to make tablets for video-based care accessible to those who need that. The investigators hypothesize that patient and provider satisfaction will be higher with video-based telehealth when compared to phone-based telehealth.

Visão geral do estudo

Status

Concluído

Condições

Intervenção / Tratamento

Tipo de estudo

Intervencional

Inscrição (Real)

15

Estágio

  • Não aplicável

Contactos e Locais

Esta seção fornece os detalhes de contato para aqueles que conduzem o estudo e informações sobre onde este estudo está sendo realizado.

Locais de estudo

  • Estados Unidos
    • Maryland
      • Baltimore, Maryland, Estados Unidos, 21287
        • Johns Hopkins Outpatient Center

Critérios de participação

Os pesquisadores procuram pessoas que se encaixem em uma determinada descrição, chamada de critérios de elegibilidade. Alguns exemplos desses critérios são a condição geral de saúde de uma pessoa ou tratamentos anteriores.

Critérios de elegibilidade

Idades elegíveis para estudo

18 anos e mais velhos (Adulto, Adulto mais velho)

Aceita Voluntários Saudáveis

Não

Gêneros Elegíveis para o Estudo

Tudo

Descrição

Inclusion Criteria:

  • Adult patients scheduled for telephone-based visits who are doing so because of a lack of ability to conduct a video visit (i.e. no tablet/laptop; no access to internet) who live in Baltimore City

Exclusion Criteria:

  • Patients with significant visual or hearing impairment
  • Patients that have legal guardians or who are marked as lacking healthcare decision-making capacity
  • Patients that have not selected English as their preferred language

Plano de estudo

Esta seção fornece detalhes do plano de estudo, incluindo como o estudo é projetado e o que o estudo está medindo.

Como o estudo é projetado?

Detalhes do projeto

  • Finalidade Principal: Pesquisa de serviços de saúde
  • Alocação: Randomizado
  • Modelo Intervencional: Atribuição Paralela
  • Mascaramento: Nenhum (rótulo aberto)

Armas e Intervenções

Grupo de Participantes / Braço
Intervenção / Tratamento
Sem intervenção: Telemedicine - Phone
Patients will continue with their telephone-based telemedicine visit as scheduled. There will be no change to their care. Patients will receive a survey by mail about the visit.
Experimental: Telemedicine - Audio/Video
Patients will be given an internet-connected tablet to have their upcoming visit with their physician by audio/video. A survey can be completed on the tablet. The devices will be sent back to the research time after their single use.
Outro: Internet-connected computer tablet
An internet-connected tablet provided to patient for upcoming visit with physician by audio/video which can also be used to complete a survey.

O que o estudo está medindo?

Medidas de resultados primários

Medida de resultado
Descrição da medida
Prazo
Provider rating as assessed by the Consumer Assessment of Healthcare Providers and Systems question on provider rating
Prazo: Within 2 weeks of the study visit
Provider rating will be assessed with the Consumer Assessment of Healthcare Providers and Systems question on provider rating of 0-10; 0 being worst provider possible and 10 being best provider possible.
Within 2 weeks of the study visit

Medidas de resultados secundários

Medida de resultado
Descrição da medida
Prazo
Satisfaction with telemedicine visit for patient as assessed by a Likert scale
Prazo: Within 2 weeks of the study visit

Satisfaction with telemedicine visit for patient will be assessed with Likert-scale questions related to satisfaction.

Satisfaction (1=strongly disagree to 5=strongly agree).

  1. In general, I was satisfied with using a video or phone call for this visit
  2. I could explain my medical problems well enough
  3. Talking to the doctor was as satisfying as talking in person

Overall score 3 to 15 with higher scores signifying better satisfaction.
Within 2 weeks of the study visit
Satisfaction with telemedicine visit for provider as assessed by a Likert scale
Prazo: Within 2 weeks of the study visit

Satisfaction with telemedicine visit for provider will be assessed with Likert-scale questions related to satisfaction.

[1=Strongly Disagree. 5=Strongly Agree].

  1. In general, I was satisfied with using telemedicine for this visit
  2. Talking to the patient was as satisfying as talking in person.

Overall score 2 to 10 with higher scores signifying better satisfaction.
Within 2 weeks of the study visit
Efficacy of telemedicine visit for provider as assessed by a Likert scale
Prazo: Within 2 weeks of the study visit

Efficacy of telemedicine visit for provider will be assessed with Likert-scale questions related to efficacy.

[1=Strongly Disagree. 5=Strongly Agree]. b. I was able to understand the patient's explanation of their medical problems well enough.

c. In general, this telemedicine visit was effective in improving this patient's medical care d. An in-person visit would likely have provided additional clinically-relevant information e. An in-person visit would likely have led to a change in management
Within 2 weeks of the study visit
Provider communication as assessed by yes/no question
Prazo: Within 2 weeks of the study visit

The ability of a provider to communicate will be assessed by patients with the yes/no question of a modified version of the Consumer Assessment of Healthcare Providers and Systems questionnaire related to communication.

Did this provider explain things in a way that was easy to understand? Yes/No
Within 2 weeks of the study visit
Provider listening as assessed by yes/no question
Prazo: Within 2 weeks of the study visit

Provider listening will be assessed by patients with the yes/no question of a modified version of the Consumer Assessment of Healthcare Providers and Systems questionnaire related to listening.

Did this provider listen carefully to you? Yes/No
Within 2 weeks of the study visit
Provider respect as assessed by yes/no question
Prazo: Within 2 weeks of the study visit

Provider respect will be assessed by patients with the yes/no question of a modified version of the Consumer Assessment of Healthcare Providers and Systems questionnaire relating to respect.

Did this provider show respect for what you had to say? Yes/No
Within 2 weeks of the study visit
Provider time spent as assessed by yes/no question
Prazo: Within 2 weeks of the study visit

Provider time spent will be assessed by patients with the yes/no question of a modified version of the Consumer Assessment of Healthcare Providers and Systems questionnaire relating to time spent during the clinical encounter.

Did this provider spend enough time with you? Yes/No
Within 2 weeks of the study visit
Patient health rating as assessed by a likert scale
Prazo: Within 2 weeks of the study visit

Patient health will be assessed with Likert-scale questions related to patient health.

In general, how would you rate your overall health?

  1. Excellent
  2. Very good
  3. Good
  4. Fair
  5. Poor

In general, how would you rate your overall mental or emotional health?

  1. Excellent
  2. Very good
  3. Good
  4. Fair
  5. Poor

Overall score 2 to 10 with lower scores signifying better health.
Within 2 weeks of the study visit

Colaboradores e Investigadores

É aqui que você encontrará pessoas e organizações envolvidas com este estudo.

Patrocinador

Johns Hopkins University

Investigadores

  • Investigador principal: Jeremy A Epstein, MD, Johns Hopkins University
  • Investigador principal: Casey Overby Taylor, PhD, Johns Hopkins University

Datas de registro do estudo

Essas datas acompanham o progresso do registro do estudo e os envios de resumo dos resultados para ClinicalTrials.gov. Os registros do estudo e os resultados relatados são revisados ​​pela National Library of Medicine (NLM) para garantir que atendam aos padrões específicos de controle de qualidade antes de serem publicados no site público.

Datas Principais do Estudo

Início do estudo (Real)

24 de janeiro de 2021

Conclusão Primária (Real)

24 de novembro de 2021

Conclusão do estudo (Real)

30 de dezembro de 2021

Datas de inscrição no estudo

Enviado pela primeira vez

29 de julho de 2020

Enviado pela primeira vez que atendeu aos critérios de CQ

29 de julho de 2020

Primeira postagem (Real)

3 de agosto de 2020

Atualizações de registro de estudo

Última Atualização Postada (Real)

9 de fevereiro de 2022

Última atualização enviada que atendeu aos critérios de controle de qualidade

8 de fevereiro de 2022

Última verificação

1 de fevereiro de 2021

Mais Informações

Termos relacionados a este estudo

Palavras-chave

Outros números de identificação do estudo

  • IRB00257994

Plano para dados de participantes individuais (IPD)

Planeja compartilhar dados de participantes individuais (IPD)?

SIM

Descrição do plano IPD

Protocol and analysis plan, without any protected health information (PHI), can be shared on request via email.

Tipo de informação de suporte de compartilhamento de IPD

  • PROTOCOLO DE ESTUDO
  • SEIVA

Informações sobre medicamentos e dispositivos, documentos de estudo

Estuda um medicamento regulamentado pela FDA dos EUA

Não

Estuda um produto de dispositivo regulamentado pela FDA dos EUA

Não

Essas informações foram obtidas diretamente do site clinicaltrials.gov sem nenhuma alteração. Se você tiver alguma solicitação para alterar, remover ou atualizar os detalhes do seu estudo, entre em contato com register@clinicaltrials.gov. Assim que uma alteração for implementada em clinicaltrials.gov, ela também será atualizada automaticamente em nosso site .

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