Receptionist

Shift requirements: 100% onsite at the MedStar Harbor Hospital no remote work. Monday - Friday 8.5 hour shift with a 30 minute break (start varies between 7:00am – 8:00am).

Key Accountabilities:

• Answer and Transfer calls, screen calls and take messages.
• Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures.
• Coordinate transport/taxi arrangement for Parexel visitors and volunteers.
• Assist with schedule of activities (working plan)
• Coordinate the booking of all meeting rooms and shared facilities.
• Coordinate the catering for internal or external meetings of staff and visitors as required by the various departments.
• Monitor overall performance with respect to high quality standards.
• Provide administrative support as needed
• Submit and manage helpdesk requests.
• To maintain effective and professional conduct of the main reception function and switchboard services.
• Ensure smooth running of reception desk
• To effectively procure and manage the use of office supplies and stationery.
• Parking Space Assignment / Parking Arrangements
• Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner
• Follow visitor and guest protocol and procedures
• Support the facility manager as requested

Skills:

• Excellent verbal and written communication skills
• Team oriented
• Tech savvy
• Excellent organizational skills
• Work creatively in a fast-paced environment
• Represent Parexel to clients in a positive and professional manner
• Highly service oriented, demonstrate knowledge in coordination and competence for communication at all levels, efficiently organized
• Expert knowledgeable Microsoft Office

Experience:

• 2-3 years experience working in an administrative position
• Prior experience working in a medical setting (hospital or office) preferred
• Education: minimum High School Diploma

This role may be subject to government and/or customer requirements regarding vaccination against COVID-19 that are more stringent than Parexel policy.  Accordingly, successful applicants may need to be either vaccinated against COVID-19 or have an approved religious or medical exemption. Employment is contingent on disclosure of your COVID-19 vaccination status and, if relevant, proof of vaccination.