Professionals´ readiness for change to knowledge-based palliative care at nursing homes: a qualitative follow-up study after an educational intervention

Helene Åvik Persson, Gerd Ahlström, Anna Ekwall, Helene Åvik Persson, Gerd Ahlström, Anna Ekwall

Abstract

Background: There has been a global increase in the number of people who are dying of old age. This development implies a need for good palliative care among older persons at the end of life. Here nursing homes have an important role to play. However, the principles of palliative care have not been sufficiently applied in nursing homes, and there is a need to increase the implementation of palliative care in these settings. Therefore the project named Implementation of Knowledge-Based Palliative Care in Nursing Homes (the KUPA project, to use its Swedish acronym) was started as a contribution to filling this knowledge gap. The aim of the present study was to investigate the professionals' experiences of readiness for change to knowledge-based palliative care at nursing homes after the educational intervention within the KUPA project.

Methods: The focus group method was used to interview 39 health-care professionals with the aid of semistructured questions based on the Organizational Readiness for Change theoretical framework. Six focus groups were formed at six nursing homes in two counties in southern Sweden. The groups included different types of professionals: assistant nurses, nurses, occupational therapists, physiotherapists and social workers. The analysis was conducted with an abductive approach and included deductive and inductive content analysis.

Results: The analysis revealed one overarching theme: hopeful readiness for change in palliative care despite remaining barriers. The main categories were increased knowledge facilitating development, enhanced team spirit, uncertainty about future plans connected with hopeful readiness and remaining organizational barriers.

Conclusions: This study adds knowledge and understanding concerning professionals' readiness for change palliative care in nursing homes and shows how ready nursing home settings undertake these changes in practice. The Organizational Readiness for Change theory proved suitable for application in nursing homes to assess the professionals' experiences and to evaluate educational interventions regardless of the organization's readiness for change.

Trial registration: ClinicalTrials NCT02708498 , first registration 15/03/2016.

Keywords: Educational intervention; Nursing home; Organizational readiness for change; Palliative care.

Conflict of interest statement

The authors declare that they have no competing interests.

© 2022. The Author(s).

Figures

Fig. 1
Fig. 1
The results, as described in a theme, main categories, and subcategories. The main categories in green are connected with readiness and those in blue with the organisation´s barriers

References

    1. Froggatt K, Payne S, Morbey H, Edwards M, Finne-Soveri H, Gambassi G, et al. Palliative care development in European care homes and nursing homes: application of a typology of implementation. J Am Med Dir Assoc. 2017;18(6):550.e7–550.e14. doi: 10.1016/j.jamda.2017.02.016.
    1. Sleeman KE, de Brito M, Etkind S, Nkhoma K, Guo P, Higginson IJ, et al. The escalating global burden of serious health-related suffering: projections to 2060 by world regions, age groups, and health conditions. Lancet Glob Health. 2019;7(7):e883–e892. doi: 10.1016/S2214-109X(19)30172-X.
    1. United Nations, Department of Economic and Social Affairs. World population ageing 2020: Highlights (ST/ESA/SER.A/430). Available from: https:// . Accessed 2 Nov 2021.
    1. Håkanson C, Öhlén J, Morin L, Cohen J. A population-level study of place of death and associated factors in Sweden. Scand J Caring Sci. 2015;43(7):744–751.
    1. Smedbäck J, Öhlén J, Årestedt K, Alvariza A, Fürst C-J, Håkanson C. Palliative care during the final week of life of older people in nursing homes: A register-based study. Palliat Support Care. 2017;15(4):417–424. doi: 10.1017/S1478951516000948.
    1. Statistics Sweden. Death by region, age and year [In Swedish: Döda efter region, ålder och år]. Available from: . Accessed 1 Nov 2021.
    1. Murray SA, Kendall M, Boyd K, Sheikh A. Illness trajectories and palliative care. BMJ. 2005;330(7498):1007–1011. doi: 10.1136/bmj.330.7498.1007.
    1. National Board of Health and Welfare. Health and Social Care for Elderly. Status Report 2020 [In Swedish: Vård och omsorg om äldre. Lägesrapport 2020]. Available from: https:// . Accessed 3 Nov 2021.
    1. Morin L, Aubry R, Frova L, MacLeod R, Wilson DM, Loucka M, et al. Estimating the need for palliative care at the population level: a cross-national study in 12 countries. PAlliat Med. 2017;31(6):526–536. doi: 10.1177/0269216316671280.
    1. Radbruch L, De Lima L, Knaul F, Wenk R, Ali Z, Bhatnaghar S, et al. Redefining palliative Care—A new consensus-based definition. J Pain Symptom Manage. 2020;60(4):754–764. doi: 10.1016/j.jpainsymman.2020.04.027.
    1. Honinx E, Van Dop N, Smets T, Deliens L, Van Den Noortgate N, Froggatt K, et al. Dying in long-term care facilities in Europe: the PACE epidemiological study of deceased residents in six countries. BMC Public Health. 2019;19(1):1–12. doi: 10.1186/s12889-019-7532-4.
    1. Brennan F. ‘To die with dignity’: an update on Palliative Care. Intern Med J. 2017;47(8):865–871. doi: 10.1111/imj.13520.
    1. Billsten J, Fridell M, Holmberg R, Ivarsson A. Organizational Readiness for Change (ORC) test used in the implementation of assessment instruments and treatment methods in a Swedish National study. J Subst Abuse Treat. 2018;84:9–16. doi: 10.1016/j.jsat.2017.10.004.
    1. Holt DT, Vardaman JM. Toward a comprehensive understanding of readiness for change: The case for an expanded conceptualization. J Chang Manag. 2013;13(1):9–18. doi: 10.1080/14697017.2013.768426.
    1. Kelly P, Hegarty J, Barry J, Dyer KR, Horgan A. A systematic review of the relationship between staff perceptions of organizational readiness to change and the process of innovation adoption in substance misuse treatment programs. J Subst Abuse Treat. 2017;80:6–25. doi: 10.1016/j.jsat.2017.06.001.
    1. Weiner BJ, Amick H, Lee SYD. Conceptualization and measurement of organizational readiness for change: a review of the literature in health services research and other fields. Med Care Res Rev. 2008;65(4):379–436. doi: 10.1177/1077558708317802.
    1. Weiner BJ. A theory of organizational readiness for change. Implement Sci. 2009;4(1):67. doi: 10.1186/1748-5908-4-67.
    1. Nilsen P, Wallerstedt B, Behm L, Ahlström G. Towards evidence-based palliative care in nursing homes in Sweden: a qualitative study informed by the organizational readiness to change theory. Implement Sci. 2018;13(1):1–12. doi: 10.1186/s13012-017-0699-0.
    1. Armenakis AA, Harris SG. Crafting a change message to create transformational readiness. J Organ Chang Manag. 2002;15(2):169–183. doi: 10.1108/09534810210423080.
    1. Gagnon M-P, Attieh R, Ghandour EK, Legare F, Ouimet M, Estabrooks CA, et al. A systematic review of instruments to assess organizational readiness for knowledge translation in health care. PLoS ONE. 2014;9(12):e114338. doi: 10.1371/journal.pone.0114338.
    1. Sharma N, Herrnschmidt J, Claes V, Bachnick S, De Geest S, Simon M, et al. Organizational readiness for implementing change in acute care hospitals: an analysis of a cross-sectional, multicentre study. J Adv Nurs. 2018;74(12):2798–2808. doi: 10.1111/jan.13801.
    1. Kotter JP. Leading change: Why transformation efforts fail. Boston: Harvard Business Review; 1996.
    1. Åvik Persson H, Ahlström G, Ekwall A. Professionals’ expectations and preparedness to implement knowledge-based palliative care at nursing homes before an educational intervention: A focus group interview study. Int J Environ Res Public Health. 2021;18(17):8977. doi: 10.3390/ijerph18178977.
    1. Collingridge Moore D, Payne S, Van den Block L, Ling J, Froggatt K. Strategies for the implementation of palliative care education and organizational interventions in long-term care facilities: A scoping review. Palliat Med. 2020;34(5):558–570. doi: 10.1177/0269216319893635.
    1. Ahlström G, Nilsen P, Benzein E, Behm L, Wallerstedt B, Persson M, et al. Implementation of knowledge-based palliative care in nursing homes and pre-post post evaluation by cross-over design: a study protocol. BMC Palliat Care. 2018;17(1):1–11. doi: 10.1186/s12904-018-0308-2.
    1. Elo S, Kyngäs H. The qualitative content analysis process. J Adv Nurs. 2008;62(1):107–115. doi: 10.1111/j.1365-2648.2007.04569.x.
    1. Krueger RA, Casey MA. Focus groups: a practical guide for applied research. 5. Thousands Oaks, CA, USA: Sage Publications; 2015.
    1. Kitzinger J. Qualitative research: introducing focus groups. BMJ. 1995;311(7000):299–302. doi: 10.1136/bmj.311.7000.299.
    1. National Board of Health and Welfare . Elderly Reform Act [In Swedish: Ädelreformen] Stockholm, Sweden: National Board of Health and Welfare; 1996.
    1. Broad JB, Gott M, Kim H, Boyd M, Chen H, Connolly MJ. Where do people die? An international comparison of the percentage of deaths occurring in hospital and residential aged care settings in 45 populations, using published and available statistics. Int J Public Health. 2013;58(2):257–267. doi: 10.1007/s00038-012-0394-5.
    1. Young Y, Kalamaras J, Kelly L, Hornick D, Yucel R. Is aging in place delaying nursing home admission? J Am Med Dir Assoc. 2015;16(10):900.e1–900.e9006. doi: 10.1016/j.jamda.2015.07.017.
    1. The Swedish Social Service Act [In Swedish: Socialtjänstlag]. Stockholm: The Swedish Parliament. Available from: . Accessed 3 Nov 2021.
    1. National Board of Health and Welfare. The condition and development in health care and dental care: status report 2020 [In Swedish: Tillståndet och utvecklingen inom hälso- och sjukvård och socialtjänst: lägesrapport 2020]. Available from: . Accessed 4 Nov 2021.
    1. The National Board of Health and Welfare. Health and Social Care for Elderly. Status Report 2021 [In Swedish: Vård och omsorg om äldre. Lägesrapport 2021]. Available from: https:// . Accessed 5 Nov 2021.
    1. Ahlström G, Benzein E. Themed meetings about palliative care within health care (Additional file 1, The Booklet) In Bökberg C, Behm L, Wallerstedt B & Ahlström G. Evaluation of person-centeredness in nursing homes after a palliative care intervention: pre and post-test experimental design. BMC Palliat Care. 2019;18(1):44.
    1. Karlsen B, Hillestad TM, Dysvik E. Abductive reasoning in nursing: Challenges and possibilities. Nurs Inq. 2021;28(1):e12374. doi: 10.1111/nin.12374.
    1. Eriksson K, Lindström UÅ. Abduction—a way to deeper understanding of the world of caring. Scand J Caring Sci. 1997;11(4):195–198. doi: 10.1111/j.1471-6712.1997.tb00455.x.
    1. Hsieh H-F, Shannon SE. Three approaches to qualitative content analysis. Qual Health Res. 2005;15(9):1277–1288. doi: 10.1177/1049732305276687.
    1. Edhlund BM, McDougall AG. NVivo 12 essentials. Stallarholmen, Sweden: Form & Kunskap; 2019.
    1. Agreli HF, Peduzzi M, Bailey C. The relationship between team climate and interprofessional collaboration: Preliminary results of a mixed methods study. J Interprof Care. 2017;31(2):184–186. doi: 10.1080/13561820.2016.1261098.
    1. Agreli HF, Peduzzi M, Bailey C. Contributions of team climate in the study of interprofessional collaboration: A conceptual analysis. J Interprof Care. 2017;31(6):679–684. doi: 10.1080/13561820.2017.1351425.
    1. MacInnes J, Gadsby E, Reynolds J, Mateu NC, Lette M, Ristl C, et al. Exploring the team climate of health and social care professionals implementing integrated care for older people in Europe. Int J Integr Care. 2020;20(4):3. doi: 10.5334/ijic.5467.
    1. Hubbard G, Themessl-Huber M. Professional perceptions of joint working in primary care and social care services for older people in Scotland. J Interprof Care. 2005;19(4):371–385. doi: 10.1080/13561820500165167.
    1. Berwick DM. Disseminating innovations in health care. JAMA. 2003;289(15):1969–1975. doi: 10.1001/jama.289.15.1969.
    1. Herscovitch L, Meyer JP. Commitment to organizational change: extension of a three-component model. J Appl Psychol. 2002;87(3):474–487. doi: 10.1037/0021-9010.87.3.474.
    1. Kristin PS. Rethinking Resistance and Recognizing Ambivalence: A Multidimensional View of Attitudes toward an Organizational Change. Acad Manag Rev. 2000;25(4):783–794. doi: 10.2307/259206.
    1. McKay K, Kuntz JRC, Näswall K. The effect of affective commitment, communication and participation on resistance to change: The role of change readiness. N Z J Psychol. 2013;42(2):29–40.
    1. Mills WL, Pimentel CB, Snow AL, Allen RS, Wewiorski NJ, Palmer JA, et al. Nursing home staff perceptions of barriers and facilitators to implementing a quality improvement intervention. J Am Med Dir Assoc. 2019;20(7):810–815. doi: 10.1016/j.jamda.2019.01.139.
    1. Zhao Y, Liao L, Feng H, Chen H, Ning H. Enablers and barriers to implementing care quality improvement program in nursing homes in China. BMC Geriatr. 2021;21(1):1–10. doi: 10.1186/s12877-021-02658-0.
    1. Cummings GG, Estabrooks CA, Midodzi WK, Wallin L, Hayduk L. Influence of organizational characteristics and context on research utilization. Nurs Res. 2007;56(4):24–39. doi: 10.1097/01.NNR.0000280629.63654.95.
    1. Von Treuer K, Karantzas G, McCabe M, Mellor D, Konis A, Davison TE, et al. Organizational factors associated with readiness for change in residential aged care settings. BMC Health Serv Res. 2018;18(1):1–6. doi: 10.1186/s12913-017-2770-6.
    1. Shier V, Khodyakov D, Cohen LW, Zimmerman S, Saliba D. What does the evidence really say about culture change in nursing homes? Gerontologist. 2014;54(Suppl_1):S6–S16. doi: 10.1093/geront/gnt147.
    1. Chisholm L, Zhang NJ, Hyer K, Pradhan R, Unruh L, Lin F-C. Culture change in nursing homes: What is the role of nursing home resources? Inquiry. 2018;55:1–6.
    1. Hall S, Petkova H, Tsouros AD, Costantini M, Higginson IJ. Palliative care for older people: better practices. Copenhagen: World Health Organization; 2011.
    1. Brännström M, Hägglund L, Fürst CJ, Boman K. Unequal care for dying patients in Sweden: a comparative registry study of deaths from heart disease and cancer. Eur J Cardiovasc Nurs. 2012;11(4):454–459. doi: 10.1016/j.ejcnurse.2011.06.007.
    1. Lindskog M, Tavelin B, Lundström S. Old age as risk indicator for poor end-of-life care quality–a population-based study of cancer deaths from the Swedish register of palliative care. Eur J Cancer. 2015;51(10):1331–1339. doi: 10.1016/j.ejca.2015.04.001.
    1. Lincoln YS, Guba EG. Naturalistic inquiry. Beverly Hills, CA, USA: Sage Publications; 1985.
    1. Graneheim UH, Lindgren B-M, Lundman B. Methodological challenges in qualitative content analysis: A discussion paper. Nurse Educ Today. 2017;56:29–34. doi: 10.1016/j.nedt.2017.06.002.
    1. World Medical Association World Medical Association Declaration of Helsinki: Ethical Principles for Medical Research Involving Human Subjects. JAMA. 2013;310(20):2191–2194. doi: 10.1001/jama.2013.281053.
    1. The Act concerning the Ethical Review of Research Involving Humans [In Swedish: Lag om etikprövning av forskning som avser människor]. Stockholm: The Swedish Parliament. Available from: https:// . Accessed 6 Nov 2021.
    1. European Data Protection Board. The General Data Protection Regulation (GDPR). Available from: . Accessed 7 Nov 2021.

Source: PubMed

Подписаться