Digital Communications Senior Manager

Job Description

Job Description: Digital Communications Senior Manager

Location: Waltham, MA or Carlsbad, CA or Pittsburgh, PA or Frederick, MD

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.HOW WILL YOU MAKE AN IMPACT? The Digital Communications Senior Manager collaborates on a team of communications professionals who develop and deliver impactful communications to engage Thermo Fisher Scientific partners around the world.

We are seeking a highly skilled and experienced social media and content marketing professional to lead our corporate digital media programs as well as other digital channels, including our company podcast, Science with a Twist. Candidate will develop and implement comprehensive strategies to improve our brand presence, engaging our target audience, and driving awareness of our StoryLab content across digital channels. The ideal candidate should possess strong leadership skills, an in-depth understanding of social media trends, an eye for recognizing and editing/crafting engaging social media content (storytelling), experience influencing executive thought leadership programs, and a passion for podcasting and communicating in the digital world.

In this role, you will report to the Director of Global Public Relations and StoryLab and be a member of the team responsible for setting and driving Thermo Fisher Scientific’s global external communications strategy. Candidate's social media, storytelling savvy will help raise the profile of Thermo Fisher Scientific among all relevant target audiences, connecting them to the incredible impact our innovations enable. This role will work across Thermo Fisher’s Global Communications function and businesses to drive strategies that bring the Thermo Fisher story to life, fostering our thought leadership pillars around our Mission, Innovation and Impact.

ESSENTIAL JOB FUNCTIONS AND EXPECTATIONS

• Develop and lead the company’s social media strategy in support of Thermo Fisher’s business objectives.
• Supervise the day-to-day operations of our social media channels (e.g., LinkedIn, Facebook, Instagram) and drive effective content marketing strategies crafted to increase audience reach and engagement.
• Curate compelling content, including written posts, graphics, videos, and other multimedia formats (in collaboration with PR agency).
• Monitor trends, tools, and standard methodologies to continuously optimize our strategies.
• Acts as a trusted advisor and partner for business communicators and executives.
• Collaborate with cross-functional teams, including PR, marketing and communications to align efforts with overall business objectives.
• Develop and maintain relationships with influencers, industry leaders, and strategic partners to expand brand reach and drive engagement.
• Lead our podcast production, including content planning, guest selection, scriptwriting, recording, and distribution (in partnership with team members and production agency).
• Analyze performance metrics, and provide actionable insights to drive continuous improvement.
• Stay informed about relevant industry regulations, privacy policies, and legal considerations to ensure compliance in all activities.
• Lead social media critical issue plans and responses, demonstrating resilience and tenacity to ensure timely and effective resolution of inquiries, complaints, and issues.
• Build strategic plans to proactively handle issues, address potential social media crises and mitigate risks associated with negative sentiment or public backlash.

EDUCATION

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing or a related field required.

EXPERIENCE

• 7+ years of experience in communications, preferably in a publicly traded, highly matrixed organization.
• Previous experience in the life sciences or healthcare industry is a plus.

KNOWLEDGE, SKILLS, ABILITIES

• Exhibits a passion for our Mission.
• Proven experience and success in leading social media, content marketing and podcasting programs.
• Extensive knowledge of standard processes for content marketing/creation online community managment and analytics.
• Exceptional written and verbal communication skills - able to create/curate engaging content and optimally communicate sophisticated ideas.
• Analytical approach, able to interpret data, generate insights, and make data-driven decisions.
• Proactive and innovative approach to enhance brand awareness and engagement.
• Strong project management and prioritization skills.
• Self-directed and self-motivated.
• Collaborative teammate, working toward the greater good of the organization.
• Strong verbal communicator with excellent interpersonal and listening skills.
• Ability to think critically and to solve problems effectively (shows good judgment).
• Open to feedback and continuous improvement.
• Ability to travel as needed.

BENEFITS

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Note: This job description is intended to outline the general responsibilities and qualifications of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as needed.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The salary range estimated for this position based in California is $130,000.00–$165,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards