Global Study Manager - Central Labs

In this role, you will work within our Central Labs Services group supporting Central Labs Projects for clinical trials phases I-IV. This position is remotely based anywhere in the United States.

The Global Study Manager must prove to be knowledgeable and experienced in project management techniques related to clinical trials. In this position, you will be responsible for key client deliverables including budget, risk, and milestone management. Global Study Managers must demonstrate leadership across the study team, keeping a collaborative attitude and fostering excellent communication within the team. Global Study Manager must be able to combine a strong understanding of client protocol specifics and study feasibility, to ensure successful study management and provision of outstanding customer service.

In more details, you will…

• Key contact for clients; Liaison between Clients, CRO, and Labcorp

• Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.

• Provides project management oversight, focusing on key client deliverables through budget, risk, and milestone management.

• Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.

• Performs review of SOW to ensure quality implementation of client specifics and requirements.

• Manages a portfolio of global and local studies with varying complexity.

• Acts as an ambassador on behalf of the client within Labcorp Central Labs and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills

• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements

• Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions

• Able to act efficiently in an environment with dynamic timelines and priorities

• Accountable for the implementation, monitoring and reporting of performance metrics

• Actively participates in Labcorp Central Labs development through continuous process improvement, quality and productivity

• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients

• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget

• Displays appropriate self-organization and ability to manage conflicting priorities

• Participate in functional meetings (e.g. CLFs) and provide input, keeping processes up to date

• Comply with Central Labs Global Project Management strategy

• Support a culture of continuous improvement, quality, and productivity

• Other duties as assigned

Thrive personally and professionally at Labcorp:

Working at Labcorp, you’ll continue to grow in our learning-based culture, so you’ll know how to expertly respond and adapt as the industry continues to evolve. Here, you’ll put your education to work as you play a meaningful role in advancing healthcare and making a difference in people’s life.

In addition, Labcorp offers great benefits, global experience, and the opportunity to work independently within a team-oriented environment.

What we’re looking for:

Our Global Study Managers are most successful at Labcorp with:

Experience & Education Requirements:

• 6 years related industry experience (education can be substituted for work experience)

• High School Diploma

Experience & Education Preferences:

• University degree in a scientific field strongly preferred

• At least 2 years related industry experience

• Minimum of 1 year of experience in driving projects, preferably with global teams

• Proven success at managing internal and external customers

• Ability to manage client relationships, deal with escalations, and provide exceptional customer service and support

• Strong communication and problem-solving ability

• Project management or coordination experience in clinical trials highly preferred

Get to know Labcorp:

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.

Here, you can join our more than 60,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people’s lives.

Application window will close 4/18/2024.

Pay Range:

$65,000 - $83,000

Benefits:

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable.  For more detailed information, please click here.