Written online situational feedback via mobile phone to support self-management of chronic widespread pain: a usability study of a Web-based intervention

Ólöf Birna Kristjánsdóttir, Egil A Fors, Erlend Eide, Arnstein Finset, Sandra van Dulmen, Sigrid Hørven Wigers, Hilde Eide, Ólöf Birna Kristjánsdóttir, Egil A Fors, Erlend Eide, Arnstein Finset, Sandra van Dulmen, Sigrid Hørven Wigers, Hilde Eide

Abstract

Background: This pretrial study aimed to develop and test the usability of a four-week Internet intervention delivered by a Web-enabled mobile phone to support self-management of chronic widespread pain.

Methods: The intervention included daily online entries and individualized written feedback, grounded in a mindfulness-based cognitive behavioral approach. The participants registered activities, emotions and pain cognitions three times daily using the mobile device. The therapist had immediate access to this information through a secure Web site. The situational information was used to formulate and send a personalized text message to the participant with the aim of stimulating effective self-management of the current situation. Six women participated and evaluated the experience.

Results: The intervention was rated as supportive, meaningful and user-friendly by the majority of the women. The response rate to the daily registration entries was high and technical problems were few.

Conclusion: The results indicate a feasible intervention. Web-applications are fast becoming standard features of mobile phones and interventions of this kind can therefore be more available than before.

Trial registration number: ClinicalTrials.gov: NCT01236209.

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