Assoc Contracts & Proposals Dir

PURPOSE

Direct, oversee and manage the contracts, proposals and other designated processes for assigned customers to efficiently produce accurate and timely information.

Responsibilities

• Serve as an advisor on contracts, proposals and / or other designated processes and provide expert review and guidance for production of Proposal/Contracts Group deliverables, such as proposals, contracts and change orders.
• May assist in the development and negotiation of change orders and driving the change order processes, to maximize profit on each contract and ensuring timely revenue recognition.
• Key customer interface for assigned customers, ensuring consistency in approach, metric and format and serve as an escalation point to resolve any issues.
• May contribute to discussions on implementation of Contracts and Proposals strategy on a global basis.
• Ensure team follow global processes to deliver a quality product to customers.
• Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
• Provide direction and strategy on projects and initiatives with minimal oversight.
• Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
• May take a lead role in developing and negotiating MSA.
• Negotiates contractual documents, in consultation with Legal and/or Finance, as required.
• Participate in bid defense, customer meetings and on task forces as required.
• Act as primary internal customer interface, developing relationships.
• Provide advice, support and guidance as needed and serve as a mentor to colleagues.
• Perform other duties as assigned.
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters
• Participate in the selection and onboarding process for new staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

Requirements

• Bachelor's Degree in Life Science, Business Management or related field and 8-10 years experience in clinical research industry or equivalent combination of education, training, and experience.
• Experience working in Contracts or Proposals
• Knowledge of CRO Industry.
• Excellent knowledge of Microsoft Excel, Word and understanding of costing models.
• Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols.
• Possess strong analytical skills and excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.
• Experience working as a Line manager
• Strong leadership skills

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.