Data & Analytics Manager

Job Overview
Responsible for the monitoring and management of a Revenue stream.
This high-profile position will have responsibility and/or input into processes, procedures and the management of a book of business.

Essential Functions
• Contributes to the monitoring and administrative management of Multi country deals
• Ensures that opportunities are correctly set up in IQVIA CRM (in line with contract, multi-country constraints and IQVIA policy in term of services / products and timeline), and lead the updates
• Regular monitoring of opportunities in coordination with local / regional teams
• Creation of alerts and review / follow up of action plans according to the problems identified
• Ensures that customer billing is consistent with the contract: Collect / Gather all paperwork requested for billing, ensure paperwork are in line with IQVIA policy and process the billing notification to trigger the billing
• Ensures invoices delivered to customers are exhaustive, accurate and on time
• Contributes to revenue recognition and allocation (around 300 opportunities - 47 MUSD yearly)
• Contributes, working with Sales, to the management of the customer relationship (respond to customer complaints on invoices)
• Contributes to ad hoc analysis as needed to improve customer satisfaction and revenue recognition
• Coordinate operational activities with other teams to continually improve procedures and optimize them
• Define, produce, share and comment regular report on Revenue In Hand
• Contribute to analyze gap between Budget / forecast and Revenue In Hand
• Creation of alerts and review / follow up of action plans according to the problems identified
• Working closely with Sales, Finance, and Billing Center representatives

Qualifications
• Bachelor's Degree
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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.