Implementation and Training Specialist

Implementation and Training Specialist Req ID #:  126831 Location: 

US At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

  Job Summary  

BASIC SUMMARY:  

Responsible for development, implementation, and delivery of end user-based training on Digital Pathology-owned systems and programs for all Safety Assessment sites as applicable. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  Develop training programs for global staff and external customers on Digital Pathology systems, processes and procedures Develop the operational training programs for global rollout. Participate and carry-out rollout plans across sites and customers. Lead training initiatives to site or departmental leads for Digital Pathology applications across all applicable SA sites. Primary subject matter expert for internal and external user-group meetings, trouble-shooting initiatives, global committees/task forces designed to address training gaps and process flow. Participate in other corporate standardization and harmonization committees as required. Integrate activities with those of other major digital workstreams within Lab of the Future and Apollo  Keep abreast of professional information and technology through workshops and conferences.  Assist in providing, coordinating, and scheduling at new hire orientation and on-the-job training for all Digital Pathology personnel. Ensure that all training provided meets quality and regulatory requirements.  Provide additional training in these areas as needed. Maintain, develop, and update all documents and databases used for the support and conduct of training tasks including but not limited to training standards, training records, and training timelines. Collaborate with management, cross-site personnel, and internal/external resources to develop and implement new training techniques. Assist with the development, training, revision, and quality review of internal processes. Assist with SOP development, revision, implementation, and training. Practice/maintain basic and intermediate technical skills and procedures, work independently, and follow BOPs, SOPs and processes. May consult for clients on training topics. May provide guidance to less experienced training personnel and training assistants. Perform all other related duties as assigned. Up to 25% travel to NA CRL sites may be required periodically Job Qualifications  

QUALIFICATIONS: Education: Bachelor’s degree (B.A./B.S.) or equivalent in technical writing, biology, or related educational discipline. Experience:  Six or more years related experience in operations, training or IT. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Other:  Experience working with both internal and external customers.  Ability to work independently and as a member of an integrated team.  Must be detail oriented with excellent organizational and communication skills.  Ability to interact with all levels of staff.  Ability to perform under pressure in a fast-paced, deadline-oriented environment.  Familiar with appropriate regulations, guidelines and guidance for the conduct of studies in North America and Europe.    Strong oral and written communication skills in English is required.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to talk and hear. Regularly required to work/type at a computer terminal for up to eight hours a day.   Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT: This position will be fully remote Potential travel for in-person trainings

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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