Manager, Instrument Licensing, PCS

Role & Responsibilities

The IQVIA Patient Centered Solutions group has an opportunity for an Instrument Services Manager to join the team to support Instrument Licensing activities. In this role you will be responsible for managing the licensing and electronic implementation processes of Clinical Outcome Assessments (COAs) to be used in Clinical Trials, serving as primary contact with external vendors and internal departments. Also accountable for tracking the performance of assigned COAs businesses, including sales/revenue and staff allocation.

Specifically, your role will include:

• Oversight and management of the operational aspects of COA licensing activities and programs from study initiation through to closeout including partnering with study project managers, setting up of vendors within IQVIA systems, facilitating legal reviews/approvals, and ultimately ensuring quality deliverables are on time and within budget.

• Creating, tracking and reporting on COA licensing project support timelines.

• Financial reporting on the COA licensing projects including tracking deliverables and invoicing.

• Monitoring, managing, and communicating expectations and activities related to COA licensing to cross-functional project teams.

• Coordinating with other project resources within and outside the organization.

• Negotiating COA licensing costs and contracts.

• Developing and maintaining internal databases of COA licensing requests and project plans.

• Participating in proposal development and sales/proposal presentations for COA licensing.

• Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.

• Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor's degree or equivalent in life sciences, other sciences, or related disciplines.

• 4+ years’ work experience in clinical research, medical affairs, vendor management, or other related scientific roles.

• 2+ years’ work experience in a Project Management, Consulting, or other similar client facing role.

• Solid understanding of the pharmaceutical industry and drug development process.

• Fluency in English (spoken and written).

• Excellent communication, presentation and interpersonal skills including the ability to communicate effectively with both technical and non-technical audiences.

• Results and detail-oriented approach to work delivery and output and excellent problem-solving skills.

• Excellent planning, time management and prioritization skills.

• Demonstrated ability to deliver results to the appropriate quality and timeline metrics.

• Ability to think and develop initiatives independently in alignment with the expectations of usual Project Management approaches.

• Sound judgement and ability to establish and maintain effective working relationships with coworkers, managers, and clients.

• Strong software and computer skills, including MS Office applications.

• Familiarity with IQVIA business units / functions and ability to navigate the organization effectively is a plus