Laboratory Optimization Specialist

Job Description

About Us:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

The Laboratory Optimization Specialist will report to the VP of Commercial Sales and be responsible for identifying process improvements associated with Fisher Healthcare’s lab automation solutions; which include an agnostic solution based recommendation for total lab automation, clinical chemistry diagnostic solutions and microbiology and molecular solutions.

This individual will assist in data collection and analysis, and will effectively present, describe and demonstrate Total Laboratory Automation Solutions features, benefits and economic justifications. This will be done by using existing LEAN Workflow tools as well as by crafting new tools specific to each customer situation to define the value of our product offerings. This position partners with customers, vendor partners, and internal stakeholders to address customers' unique priorities, challenges, and needs through continuous improvement efforts, including (but not limited to) collecting and reviewing customer feedback, refining methods/tools, performing complex analyses, and recommending solutions. As a result, this fosters and supports sales opportunities and also positions commercial opportunities for Fisher Healthcare.

The successful candidate will work with Fisher Healthcare customer-facing associates, Sales Account Managers, Field Application Specialists, Field Service Engineers, Marketing Team and Manufacturers.

This position will work remotely (non-office based) and be available for travel extensively (75-80%).

Minimum qualifications

• Bachelor’s degree in engineering, Business, Operations Management, Sciences or closely related scientific/technical field.
• At least 10 years' experience in a hospital /commercial laboratory environment and passion for improving healthcare outcomes.
• Proven competencies in areas of continuous improvement, process analysis, laboratory operations, data management and analytics, laboratory automation, system integration and implementation.
• Expert in automation workflow as well as technical capabilities of clinical laboratory diagnostics. Knowledge and experience selling and/or using total laboratory automation, clinical chemistry systems, or microbiology or molecular automation, and IT products.
• Six Sigma Green Belt Certification or equivalent experience using lean or related methodologies in a related setting is preferred.
• Ability to work collaboratively with leadership, KOLs and Advisory boards

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards