Recruitment Director - Patient Recruitment

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Discover Impactful Work:

The Recruitment Director will oversee the recruitment of study participants for a wide range of research studies, including clinical outcomes assessment, patient preferences, patient engagement and insight, implementation science and patient utility. Participants may be patients, caregivers, or health care professionals covering all relevant therapy areas.

A day in the Life:

The Recruitment Director will oversee the design and implementation of participant recruitment strategies to support patient experience studies. This will include:

• Ensuring the team has access to best-in-class recruitment and IRB capabilities, whether internal to the team, via the capabilities available within PPD such as our site networks, or via maintaining relevant vendor partnerships; and
• Operationalizing delivery of these capabilities, including developing and leading a team of recruitment specialists who can design and implement strategies, designing and maintaining processes and infrastructure to ensure efficient delivery recruitment strategies in collaboration with study teams.
• Develop and lead a team to design and implement study recruitment and ethics strategies, including: partnering with teams to understand recruitment needs, developing and implementing optimal recruitment strategies for proposals and study protocols.
• Proactive management of relationships with stakeholders and external vendors, including; reviewing of budgets to find efficiencies, conducting regular oversight meetings, knowledge management, escalation activities, collaboration with the Vendor Management Organization (VMO) on vendor events and vendor qualification.
• Proactively identify opportunities for enhancing recruitment capabilities to improve study win rates and the efficiency of study delivery.
• Plan and implement insourcing of additional recruitment capabilities where appropriate.
• Develop strategic plans as part of the annual operating plan.
• · Develop and operationalize KPIs to measure team performance and plan delivery.

Keys to Success:

Education

• BA or BS required; preferably in business, a life science or related field

Experience

• Demonstrated experience of 8+ years of site and/or patient-based recruitment activities.
• Minimum of 2 years of successful experience managing site and/or patient-based recruitment activities, including team leadership, dealing with internal and external clients, managing vendors, and working with patient organizations.

Knowledge, Skills, Abilities

• Well-developed professional judgment and analytical skills.
• Superior communication and interpersonal skills; ability to build, grow and maintain internal and external relationships as a credible reliable partner.
• Knowledge of IRB and ethics requirements for patient recruitment.
• Ability to influence decision-making, negotiate positive outcomes for the company and clients.
• Exceptional interpersonal skills – in-person, in writing and via telephone.
• Strong attention to detail and ability to multi-task.
• Ability to work in a fast-paced team environment.
• Clear understanding of scientific consulting processes and deliverables.
• Superior project and time management skills.
• Familiarity and existing relationships with a variety of market research recruitment sources.
• Creative, analytical, and results oriented, with a superior ability to engage, collaborate, and communicate across teams.
• Microsoft Office (Outlook, PowerPoint, Word, Excel, SharePoint)

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.