Data Verification Associate - Korean Speaker

IQVIA Holdings Inc.

Madrid, Spain

We are looking for a Data Verification Associate Korean Speaker who will be responsible for daily maintenance of Healthcare Professionals and Healthcare Organizations in Korea and Japan databases. This role will be in charge of the proactive management of organization data assets – data cleansing, quality, ownership, monitoring, implementing business rules and standards. Will be accountable for data processing, and timely submission of deliverables for production and will Validate, research & analysis to client data inquiries with the use of Client Specific Tools.

Main Duties

• Complete maintenance of reference data (Healthcare Professionals and Healthcare Organizations) as essential for Korea and Japan Production. • Perform research such as Internet search, Database matches etc. to gather information from third parties that will augment the completeness or accuracy of reference data. • Receive and respond to Client Data Inquiries. • Critical analysis and trend analysis in providing accurate data to the client. • Follow standard practices and business procedures to resolve data adds and changes. • Match internal and external data through primary research and data management policies; analyze and fix data. • Performs ad hoc data analysis and participates on various process improvement as needed. • Manage workflow process of tickets, resolve tickets based on systems and business rules. • Validation and QA/QC – Perform validation checks for operational processes and data inputs/outputs. • Responsible for complying the internal quality standard. • Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in existing data. • Ensure data cleanup of databases related to the client’s data. • Perform functions as directed by the supervisor and local office project lead. 

Skills & other requirements:

• Bachelor’s Degree or equivalent required. • Korean and high level of English and Japanese required; other languages are a plus.• Proficient in Microsoft Office (Excel).• Critical thinking and problem-solving skills. • Detail oriented• Knowledge of databases/CRM management is a plus• Good verbal and listening skills. • Demonstrate strong understanding of complex concepts and processes. • Has initiative and is self-motivated to see through until resolution concerns raised by clients. • Knowledge of Korean healthcare system is a plus.

We invite you to join IQVIA™

  • Recognized by Great Place to Work as the third best company to work for in Spain (March 2020).
  • FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020).
  • Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
  • Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
  • A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
  • IQVIA™ named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there!

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