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Sales Operations and Proposal Lead
IQVIA Holdings Inc.
Various Locations
As a Sales Operations and Proposal Lead you will support both the IQVIA Registry (IRP) and PCE team's at IQVIA, you will be responsible for developing and preparing proposals to support IRP & PCE services and maintaining and continuing to improve the their Sales Operations function.
This role will support the Patient Centred Endpoint (PCE) team at IQVIA, and will be responsible for:
- Triaging new opportunities within the PCE Sciences team
- Developing and preparing proposals to support PCE services including both text and budgets for services
- Identifying leading-class responses for common proposal responses
- Managing and maintaining leading-class responses in a proposal and RFI library
- Supporting sales closure processes by developing contracts, liaising with Legal on contract approval, distributing and facilitating contract execution
- Managing CRM data and compliance
- Pipeline reporting and assisting Sales Management with tracking NNB
- Liaising with Finance to ensure correct revenue tracking. Resolving issues that arise with intercompany revenue transfers.
- Training and process improvement through lessons learned and retrospectives.
- Review Requests For Proposal (RFP) received. Identify information for proposal text and budget development; and work closely with proposal development team to prepare and finalize proposals
- Prepare text and budget for proposals
- Identify leading-class responses for common proposal responses
- Manage and maintain leading-class responses in a proposal library
- Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information
- Perform quality control edits on all documents and oversee the finalization of documents and distribution to the customer and internal departments
- Support sales closure processes by collaborating with the Principal in Charge/BD assigned to the opportunity
- Lead Sales Operations efforts, including opportunity triage, processing, tracking, and reporting
- Uncover opportunities to better utilize available technologies to support the sales function
- Participate in training / coaching / mentoring new staff
- May participate in customer meetings
- Perform all other duties as assigned
Key Skills:
- Previous sales proposal development and/or sales operations experience
- Ability to interpret RFPs and proposal-related requests
- Knowledge of key issues and current developments in the pharmaceutical and healthcare industries
- Possess strong analytical skills and excellent verbal and written communication skills
- Good judgement and decision-making skills
- Excellent interpersonal skills and ability to establish and maintain effective working relationships across the organization and to engage and facilitate across multiple stakeholders to accomplish team goals
- Strong influencing and negotiation skills
- Ability to lead and motivate a team
- Able to- and comfortable with working to tight deadlines
- Excellent organizational, time management, and problem-solving skills
- Strong self-motivation and be able to work independently
- An understanding of pricing models
- Strong computer skills, including Microsoft Office (Specifically Excel, inc Pivot Tables, VLookups)
#LI-LP1
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
Job posted: 2020-09-18