Laboratory Operations Team Lead

JOB OVERVIEW

Responsible for performing a wide variety complex testing procedures to obtain data from clinical specimens.  Responsible for assisting in the supervision of daily operations.  Provide technical insight for equipment/platform selection and technical transfer of assays.  Act as the primary point of contact for daily technical and logistical inquiries from the team.

RESPONSIBILITIES

• Responsible for performing and documenting testing in accordance with SOPs and regulatory guidelines. Completes and prepare a documentation in compliance with regulatory and corporate guidelines.
• Exercises good judgment in assessing whether test procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Responsible for scheduling in assigned area.
•  Responsible for inventory oversight and ensuring adequate supplies for testing.
•  Responsible for onboarding and lab training, systems training of junior level staff.
•  Proactively plans for resourcing and reagent needs.
•  Assists with monitoring of compliance and quality incidents to ensure resolution.
•  Assists team Manager with new initiatives and coordination of team delivery.
•  Ensures audit findings are closed.
•  Coordinates feedback and performance development with people managers.
•  Proactively plana for new equipment acquisitions and recommend such purchases to manager.
• Identifies, implements, and communicates process improvements.
•  Coaches staff on ways to improve performance in work processes.
•  Manages adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented and required amendments to procedures are highlighted and progressed immediately.
• Maintains a high level of awareness of safety procedures/good housekeeping.
•  Ensures health and safety compliance is observed, acts as a health and safety champion.
• Assists team Manager to co-ordinate department preparation in advance of an audit.
•  May serve as primary point of contact in line manager's absence.
• Participates in continuing education through self-study, attending training sessions and meetings.
• Fosters a unified culture and facilitate collaboration, cooperation, sharing of information and teamwork.
•  Participates in initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee retention.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Sound knowledge of principles, theories, and concepts in job area.
• Demonstrated ability to influence and guide others.
•  Working knowledge of any applicable regulatory standards within area of responsibility, such as Good Laboratory Practices (GLP).
• Proficiency with general lab techniques.
•  Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting analysis.
•  Proficiency with complex laboratory calculations regarding batches and specimens.
•  Ability to troubleshoot laboratory equipment and resolve process issues.
•  Good computer skills including proficiency with Microsoft Excel, PowerPoint, and Word.
•  Effective organizational and interpersonal skills.
•  Effective communication and presentation skills.
•  Capable of handling multiple tasks simultaneously.
•  Strong attention to detail and accuracy.
•  Ability to establish and maintain effective working relationships with co-workers, managers, and clients.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree Or
• Other equivalent combination of education and experience
• 1 year of experience in a regulated laboratory environment.

Q² Solutions,IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status.q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $54,800.00 - $82,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.