Using text message reminders in health care services: A narrative literature review

Frank J Schwebel, Mary E Larimer, Frank J Schwebel, Mary E Larimer

Abstract

Introduction: Despite the extensive use of mHealth behavior change interventions, questions remain about the use of technology-based reminders in delivering health care services. Text messaging, or short message service (SMS), is one reminder method that has been extensively researched. Most SMS-reminder research is distributed across a range of health care outcomes. The aim of this article is to systematically review the aggregate impact of these reminders on overall health care outcomes.

Methods: A systematic literature review was conducted and yielded 2316 articles. Studies were included if they used SMS reminders to support patient health care outcomes. Study methodology was aligned with the PRISMA guidelines for systematic reviews.

Results: Following screening, 162 articles met inclusion criteria. Of these studies, 93 investigated medical compliance reminders and 56 investigated appointment reminders. The review found that nearly all the SMS-reminder studies helped improve patient medical compliance and appointment reminders. Additionally, researchers reported numerous benefits from using SMS reminders, including ease of use, relative inexpensiveness, and rapid and automated message delivery. Minimal risks were reported and most participants found the reminders to be acceptable.

Discussion: Text messages appear to be an effective reminder mechanism to promote improved patient appointment and medical compliance. Reminders should continue to be evaluated and improved to determine the most effective timing and frequency of messages for improving outcomes.

Keywords: Health care; Reminders; SMS; Text message; mHealth.

Figures

Fig. 1
Fig. 1
PRISMA flowchart of primary study selection.

References

    1. Abroms L.C., Boal A.L., Simmens S.J., Mendel J.A., Windsor R.A. A randomized trial of Text2Quit: a text messaging program for smoking cessation. Am. J. Prev. Med. 2014;47(3):242–250.
    1. Aguilera A., Bruehlman-Senecal E., Demasi O., Avila P. Automated text messaging as an adjunct to cognitive behavioral therapy for depression: a clinical trial. J. Med. Internet Res. 2017;19(5)
    1. Akhu-Zaheya L.M., Shiyab W.Y. The effect of short message system (SMS) reminder on adherence to a healthy diet, medication, and cessation of smoking among adult patients with cardiovascular diseases. Int. J. Med. Inform. 2017;98:65–75.
    1. Altuwaijri M.M., Sughayr A.M., Hassan M.A., Alazwari F.M. The effect of integrating short messaging services` reminders with electronic medical records on non-attendance rates. Saudi Med. J. 2012;33(2):193–196.
    1. American Medical Association AMA adopts principles to promote safe, effective mHealth applications. 2016. Retrieved from. (November 16)
    1. Anthony C.A., Polgreen L.A., Chounramany J., Foster E.D., Goerdt C.J., Miller M.L., Suneja M., Segre A.M., Carter B.L., Polgreen P.M. Outpatient blood pressure monitoring using bi-directional text messaging. J. Am. Soc. Hypertens. 2015;9(5):375–381.
    1. Armstrong A.W., Watson A.J., Makredes M., Frangos J.E., Kimball A.B., Kvedar J.C. Text-message reminders to improve sunscreen use: a randomized, controlled trial using electronic monitoring. Arch. Dermatol. 2009;145(11)
    1. Arora S., Peters A.L., Agy C., Menchine M. A mobile health intervention for inner city patients with poorly controlled diabetes: proof-of-concept of the TExT-MED program. Diabetes Technol. Ther. 2012;14(6):492–496.
    1. Arora S., Burner E., Terp S., Nok Lam C., Nercisian A., Bhatt V., Menchine M. Improving attendance at post-emergency department follow-up via automated text message appointment reminders: a randomized controlled trial. Acad. Emerg. Med. Off. J. Soc. Acad. Emerg. Med. 2015;22(1):31–37.
    1. Atun R., Sittampalam S. Vodafone Group PLC; 2006. A Review of the Characteristics and Benefits of SMS in Delivering Healthcare. (The Vodafone Policy Paper Series 4).
    1. Baker D.W., Brown T., Goldman S.N., Liss D.T., Kollar S., Balsley K., Lee J.Y., Buchanan D.R. Two-year follow-up of the effectiveness of a multifaceted intervention to improve adherence to annual colorectal cancer screening in community health centers. Cancer Causes Control. 2015;26(11):1685–1690.
    1. Balato N., Megna M., Di Costanzo L., Balato A., Ayala F. Educational and motivational support service: a pilot study for mobile-phone-based interventions in patients with psoriasis. Br. J. Dermatol. 2013;168(1):201–205.
    1. Bangure D., Chirundu D., Gombe N., Marufu T., Mandozana G., Tshimanga M., Takundwa L. Effectiveness of short message services reminder on childhood immunization programme in Kadoma, Zimbabwe - a randomized controlled trial, 2013. BMC Public Health. 2015;15(137)
    1. Bellucci E., Dharmesena L., Nguyen L., Calache H. The effectiveness of SMS reminders and the impact of patient characteristics on missed appointments in a public dental outpatient clinic. Australas. J. Inf. Syst. 2017;21
    1. Belton S., O'Brien W., Wickel E.E., Issartel J. Patterns of noncompliance in adolescent field-based accelerometer research. J. Phys. Act. Health. 2013;10(8):1181–1185.
    1. Ben-Zeev D., Schueller S.M., Begale M., Duffecy J., Kane J.M., Mohr D.C. Strategies for mHealth research: lessons from 3 mobile intervention studies. Adm. Policy Ment. Health Ment. Health Serv. Res. 2015;42(2):157–167.
    1. Berenson A.B., Rahman M., Hirth J.M., Rupp R.E., Sarpong K.O. A human papillomavirus vaccination program for low-income postpartum women. Am. J. Obstet. Gynecol. 2016;215(3):318.e1–318.e9.
    1. Berrouiguet S., Baca-García E., Brandt S., Walter M., Courtet P. Fundamentals for future mobile-Health (mHealth): a systematic review of mobile phone and web-based text messaging in mental health. J. Med. Internet Res. 2016;18(6)
    1. Boker A., Feetham H.J., Armstrong A., Purcell P., Jacobe H. Do automated text messages increase adherence to acne therapy? Results of a randomized, controlled trial. J. Am. Acad. Dermatol. 2012;67(6):1136–1142.
    1. Bos A., Hoogstraten J., Prahl-Andersen B. Failed appointments in an orthodontic clinic. Am. J. Orthod. Dentofac. Orthop. 2005;127(3):355–357.
    1. Bourne C., Knight V., Guy R., Wand H., Lu H., McNulty A. Short message service reminder intervention doubles sexually transmitted infection/HIV re-testing rates among men who have sex with men. Sex. Transm. Infect. 2011;87(3):229–231.
    1. Bowen T.B., Rinchuse D.J., Zullo T., DeMaria M.E. The influence of text messaging on oral hygiene effectiveness. Angle Orthod. 2015;85(4):543–548.
    1. Brannan S.O., Dewar C., Taggerty L., Clark S. The effect of short messaging service text on non-attendance in a general ophthalmology clinic. Scott. Med. J. 2011;56(3):148–150.
    1. Branson C.E., Clemmey P., Mukherjee P. Text message reminders to improve outpatient therapy attendance among adolescents: a pilot study. Psychol. Serv. 2013;10(3):298–303.
    1. Buis L., Hirzel L., Dawood R.M., Dawood K.L., Nichols L.P., Artinian N.T., Schwiebert L., Yarandi H.N., Roberson D.N., Plegue M.E., Mango L.C., Levy P.D. Text messaging to improve hypertension medication adherence in African Americans from primary care and emergency department settings: results from two randomized feasibility studies. J. Med. Internet Res. 2017;19(2)
    1. Burton J., Brook G., McSorley J., Murphy S. The utility of short message service (SMS) texts to remind patients at higher risk of STIs and HIV to reattend for testing: a controlled before and after study. Sex. Transm. Infect. 2014;90(1):11–13.
    1. Celik S., Cosansu G., Erdogan S., Kahraman A., Isik S., Bayrak G., Bektas B., Olgun N. Using mobile phone text messages to improve insulin injection technique and glycaemic control in patients with diabetes mellitus: a multi-centre study in Turkey. J. Clin. Nurs. 2015;24(11−12):1525–1533.
    1. Center for Substance Abuse Treatment . Center for Substance Abuse Treatment, Substance Abuse and Mental Health Services Administration; Rockville, MD: 2009. Considerations for the Provision of E-therapy. (HHS Publication No. (SMA) 09-4450)
    1. Chen Z., Fang L., Chen L., Dai H. Comparison of an SMS text messaging and phone reminder to improve attendance at a health promotion center: a randomized controlled trial. J Zhejiang Univ Sci B. 2008;9(1):34–38.
    1. Chen M.-D., Yeh Y.-C., Tsai Y.-J., Chang Y.-C., Yu J.-W., Hsu C.-H. Efficacy of Baduanjin exercise and feasibility of mobile text reminders on follow-up participation in people with severe mental illness: an exploratory study. J. Psychiatr. Pract. 2016;22(3):241–249.
    1. Chen H.-C., Chuang T.-Y., Lin P.-C., Lin Y.-K., Chuang Y.-H. Effects of messages delivered by mobile phone on increasing compliance with shoulder exercises among patients with a frozen shoulder. J. Nurs. Scholarsh. 2017;49(4):429–437.
    1. Chow C.K., Redfern J., Hillis G.S., Thakkar J., Santo K., Hackett M.L., Jan S., Graves N., de Keiser L., Barry T., Bompoint S., Stepien S., Whittaker R., Rodger A., Thiagalingam A. Effect of lifestyle-focused text messaging on risk factor modification in patients with coronary heart disease: a Randomized Clinical Trial. JAMA. 2015;314(12):1255–1263.
    1. Chung Y.I., Kang E., Yom C.K., Kim D., Sun Y., Hwang Y., Jang J.Y., Kim S.-W. Effect of short message service as a reminder on breast self-examination in breast cancer patients: a randomized controlled trial. J. Telemed. Telecare. 2015;21(3):144–150.
    1. Clough B.A., Casey L.M. Using SMS reminders in psychology clinics: a cautionary tale. Behav. Cogn. Psychother. 2014;42(3):257–268.
    1. Cocosila M., Archer N., Haynes R.B., Yuan Y. Can wireless text messaging improve adherence to preventive activities? Results of a randomised controlled trial. Int. J. Med. Inform. 2009;78(4):230–238.
    1. da Costa T.M., Salomão P.L., Martha A.S., Pisa I.T., Sigulem D. The impact of short message service text messages sent as appointment reminders to patients' cell phones at outpatient clinics in São Paulo, Brazil. Int. J. Med. Inform. 2010;79(1):65–70.
    1. da Costa T.M., Barbosa B.J.P., Gomes e Costa D.A., Sigulem D., de Fátima Marin H., Filho A.C., Pisa I.T. Results of a randomized controlled trial to assess the effects of a mobile SMS-based intervention on treatment adherence in HIV/AIDS-infected Brazilian women and impressions and satisfaction with respect to incoming messages. Int. J. Med. Inform. 2012;81(4):257–269.
    1. Davey D.J., Nhavoto J.A., Augusto O., Ponce W., Traca D., Nguimfack A., de Sousa C.P. SMSaude: evaluating mobile phone text reminders to improve retention in HIV care for patients on antiretroviral therapy in Mozambique. J. Acquir. Immune Defic. Syndr. 2016;73(2):E23–E30.
    1. Delgadillo J., Moreea O., Murphy E., Ali S., Swift J.K. Can low-cost strategies improve attendance rates in brief psychological therapy? Double-blind randomized controlled trial. J. Clin. Psychol. 2015;71(12):1139–1152.
    1. Deng X., Wang Y., Zhu T., Zhang W., Yin Y., Ye L. Short message service (SMS) can enhance compliance and reduce cancellations in a sedation gastrointestinal endoscopy center: a prospective randomized controlled trial. J. Med. Syst. 2015;39(1):169.
    1. Dick J.J., Nundy S., Solomon M.C., Bishop K.N., Chin M.H., Peek M.E. Feasibility and usability of a text message-based program for diabetes self-management in an urban African-American population. J. Diabetes Sci. Technol. 2011;5(5):1246–1254.
    1. Downer S.R., Meara J.G., Da Costa A.C. Use of SMS text messaging to improve outpatient attendance. Med. J. Aust. 2005;183(7):366–368.
    1. Downing S.G., Cashman C., McNamee H., Penney D., Russell D.B., Hellard M.E. Increasing chlamydia test of re-infection rates using SMS reminders and incentives. Sex. Transm. Infect. 2013;89(1):16–19.
    1. Dowshen N., Kuhns L.M., Gray C., Lee S., Garofalo R. Feasibility of interactive text message response (ITR) as a novel, real-time measure of adherence to antiretroviral therapy for HIV+ youth. AIDS Behav. 2013;17(6):2237–2243.
    1. Eppright M., Shroff B., Best A.M., Barcoma E., Lindauer S.J. Influence of active reminders on oral hygiene compliance in orthodontic patients. Angle Orthod. 2014;84(2):208–213.
    1. Fairhurst K., Sheikh A. Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study. Qual. Saf. Health Care. 2008;17(5):373–376.
    1. Fang R., Deng X. Electronic messaging intervention for management of cardiovascular risk factors in type 2 diabetes mellitus: a randomised controlled trial. J. Clin. Nurs. 2017
    1. Farmer T., Brook G., McSorley J., Murphy S., Mohamed A. Using short message service text reminders to reduce “did not attend” rates in sexual health and HIV appointment clinics. Int. J. STD AIDS. 2014;25(4):289–293.
    1. Ferguson S., Friedland D., Woodberry E. Smartphone technology: gentle reminders of everyday tasks for those with prospective memory difficulties post-brain injury. Brain Inj. 2015;29(5):583–591.
    1. Fischer H.H., Moore S.L., Ginosar D., Davidson A.J., Rice-Peterson C.M., Durfee M.J., MacKenzie T.D., Estacio R.O., Steele A.W. Care by cell phone: text messaging for chronic disease management. Am. J. Manag. Care. 2012;18(2):e42–e47.
    1. Foley J., O'Neill M. Use of mobile telephone short message service (SMS) as a reminder: the effect on patient attendance. Eur. Arch. Paediatr. Dent. 2009;10(1):15–18.
    1. Foreman K.F., Stockl K.M., Le L.B., Fisk E., Shah S.M., Lew H.C., Solow B.K., Curtis B.S. Impact of a text messaging pilot program on patient medication adherence. Clin. Ther. 2012;34(5):1084–1091.
    1. Franklin V.L., Waller A., Pagliari C., Greene S.A. A randomized controlled trial of Sweet Talk, a text-messaging system to support young people with diabetes. Diabet. Med. 2006;23(12):1332–1338.
    1. Free C., Phillips G., Felix L., Galli L., Patel V., Edwards P. The effectiveness of M-health technologies for improving health and health services: a systematic review protocol. BMC. Res. Notes. 2010;3:250.
    1. Garofalo R., Kuhns L.M., Hotton A., Johnson A., Muldoon A., Rice D. A randomized controlled trial of personalized text message reminders to promote medication adherence among HIV-positive adolescents and young adults. AIDS Behav. 2016;20(5):1049–1059.
    1. Gatwood J., Balkrishnan R., Erickson S.R., An L.C., Piette J.D., Farris K.B. The impact of tailored text messages on health beliefs and medication adherence in adults with diabetes: a randomized pilot study. Res. Soc. Adm. Pharm. 2016;12(1):130–140.
    1. Gengiah T.N., Upfold M., Naidoo A., Mansoor L.E., Feldblum P.J., Karim Q.A., Karim S.S.A. Monitoring microbicide gel use with real-time notification of the container's opening events: results of the CAPRISA Wisebag study. AIDS Behav. 2014;18(5):833–840.
    1. Georgette N., Siedner M.J., Petty C.R., Zanoni B.C., Carpenter S., Haberer J.E. Impact of a clinical program using weekly Short Message Service (SMS) on antiretroviral therapy adherence support in South Africa: a retrospective cohort study. BMC Med. Inform. Decis. Mak. 2017;17(1):18.
    1. Geraghty M., Glynn F., Amin M., Kinsella J. Patient mobile telephone “text” reminder: a novel way to reduce non-attendance at the ENT out-patient clinic. J. Laryngol. Otol. 2008;122(3):296–298.
    1. Global Attitudes Project . Pew Research Center; 2012. Global Digital Communication: Texting, Social Networking Popular Worldwide. Retrieved from.
    1. Goldstein C.M., Gathright E.C., Dolansky M.A., Gunstad J., Sterns A., Redle J.D., Josephson R., Hughes J.W. Randomized controlled feasibility trial of two telemedicine medication reminder systems for older adults with heart failure. J. Telemed. Telecare. 2014;20(6):293–299.
    1. Granholm E., Ben-Zeev D., Link P.C., Bradshaw K.R., Holden J.L. Mobile Assessment and Treatment for Schizophrenia (MATS): a pilot trial of an interactive text-messaging intervention for medication adherence, socialization, and auditory hallucinations. Schizophr. Bull. 2012;38(3):414–425.
    1. Gu Y., Wang L., Zhao L., Liu Z., Luo H., Tao Q., Zhang R., He S., Wang X., Huang R., Zhang L., Pan Y., Guo X. Effect of mobile phone reminder messages on adherence of stent removal or exchange in patients with benign pancreaticobiliary diseases: a prospectively randomized, controlled study. BMC Gastroenterol. 2016;16(105)
    1. Guy R., Wand H., Knight V., Kenigsberg A., Read P., McNulty A.M. SMS reminders improve re-screening in women and heterosexual men with chlamydia infection at Sydney Sexual Health Centre: a before-and-after study. Sex. Transm. Infect. 2013;89(1):11–15.
    1. Guynn M.J., McDaniel M.A., Einstein G.O. Prospective memory: when reminders fail. Mem. Cogn. 1998;26(2):287–298.
    1. Haji A., Lowther S., Ngan'ga Z., Gura Z., Tabu C., Sandhu H., Arvelo W. Reducing routine vaccination dropout rates: evaluating two interventions in three Kenyan districts, 2014. BMC Public Health. 2016;16(1):1–8.
    1. Hanauer D.A., Wentzell K., Laffel N., Laffel L.M. Computerized Automated Reminder Diabetes System (CARDS): e-mail and SMS cell phone text messaging reminders to support diabetes management. Diabetes Technol. Ther. 2009;11(2):99–106.
    1. Hardy H., Kumar V., Doros G., Farmer E., Drainoni M.-L., Rybin D., Myung D., Jackson J., Backman E., Stanic A., Skolnik P.R. Randomized controlled trial of a personalized cellular phone reminder system to enhance adherence to antiretroviral therapy. AIDS Patient Care STDs. 2011;25(3):153–161.
    1. Hart T., Vaccaro M.J. Goal intention reminding in traumatic brain injury: a feasibility study using implementation intentions and text messaging. Brain Inj. 2017;31(3):297–303.
    1. Haug S., Meyer C., Dymalski A., Lippke S., John U. Efficacy of a text messaging (SMS) based smoking cessation intervention for adolescents and young adults: study protocol of a cluster randomised controlled trial. BMC Public Health. 2012;12(1):51.
    1. Hirst Y., Skrobanski H., Kerrison R.S., Kobayashi L.C., Counsell N., Djedovic N., Ruwende J., Stewart M., von Wagner C. Text-message Reminders in Colorectal Cancer Screening (TRICCS): a randomised controlled trial. Br. J. Cancer. 2017;116(11):1408–1414.
    1. Hofstetter A.M., DuRivage N., Vargas C.Y., Camargo S., Vawdrey D.K., Fisher A., Stockwell M.S. Text message reminders for timely routine MMR vaccination: a randomized controlled trial. Vaccine. 2015;33(43):5741–5746.
    1. Hofstetter A.M., Vargas C.Y., Camargo S., Holleran S., Vawdrey D.K., Kharbanda E.O., Stockwell M.S. Impacting delayed pediatric influenza vaccination: a randomized controlled trial of text message reminders. Am. J. Prev. Med. 2015;48(4):392–401.
    1. Hou M.Y., Hurwitz S., Kavanagh E., Fortin J., Goldberg A.B. Using daily text-message reminders to improve adherence with oral contraceptives: a randomized controlled trial. Obstet. Gynecol. 2010;116(3):633–640.
    1. Huang H.-L., Li Y.-C.J., Chou Y.-C., Hsieh Y.-W., Kuo F., Tsai W.-C., Chai S.D., Lin B.Y.-J., Kung P.-T., Chuang C.-J. Effects of and satisfaction with short message service reminders for patient medication adherence: a randomized controlled study. BMC Med. Inform. Decis. Mak. 2013;13(127)
    1. Huang C.-Y., Nguyen P.-A.A., Clinciu D.L., Hsu C.-K., Lu J.-C.R., Yang H.-C., Wu C.-C., Tsai W.-C., Chou Y.-C., Kuo T.B.J., Chang P.-L., Jian W.-S., Li Y.-C.J. A personalized medication management platform (PMMP) to improve medication adherence: a randomized control trial. Comput. Methods Prog. Biomed. 2017;140:275–281.
    1. International Telecommunication Union ICT indicators database, 2017. 2017. Retrieved from.
    1. Johnson K.B., Patterson B.L., Ho Y.-X., Chen Q., Nian H., Davison C.L., Slagle J., Mulvaney S.A. The feasibility of text reminders to improve medication adherence in adolescents with asthma. J. Am. Med. Inform. Assoc. 2016;23(3):449–455.
    1. Jordan E.T., Bushar J.A., Kendrick J.S., Johnson P., Wang J. Encouraging influenza vaccination among Text4baby pregnant women and mothers. Am. J. Prev. Med. 2015;49(4):563–572.
    1. Junod Perron N., Dao M.D., Righini N.C., Humair J.-P., Broers B., Narring F., Haller D.M., Gaspoz J.-M. Text-messaging versus telephone reminders to reduce missed appointments in an academic primary care clinic: a randomized controlled trial. BMC Health Serv. Res. 2013;13(125)
    1. Kamal A.K., Shaikh Q., Pasha O., Azam I., Islam M., Memon A.A., Rehman A., Akram M.A., Affan M., Nazir S., Aziz S., Jan M., Andani A., Muqeet A., Ahmed B., Khoja S. A randomized controlled behavioral intervention trial to improve medication adherence in adult stroke patients with prescription tailored Short Messaging Service (SMS)-SMS4Stroke study. BMC Neurol. 2015;15
    1. Kannisto K.A., Koivunen M.H., Välimäki M.A. Use of mobile phone text message reminders in health care services: a narrative literature review. J. Med. Internet Res. 2014;16(10):55–68.
    1. Keränen T., Liikkanen S. Medication reminder service for mobile phones: an open feasibility study in patients with Parkinson's disease. Telemed. e-Health. 2013;19(11):888–891.
    1. Kerrison R.S., Shukla H., Cunningham D., Oyebode O., Friedman E. Text-message reminders increase uptake of routine breast screening appointments: a randomised controlled trial in a hard-to-reach population. Br. J. Cancer. 2015;112(6):1005–1010.
    1. Khorshid M.R., Afshari P., Abedi P. The effect of SMS messaging on the compliance with iron supplementation among pregnant women in Iran: a randomized controlled trial. J. Telemed. Telecare. 2014;20(4):201–206.
    1. Kim E.-Y. Development and application of direct data capture for monitoring medication compliance in clinical trials. Healthc. Inform. Res. 2017;23(4):249–254.
    1. Kim J.-Y., Oh S., Steinhubl S., Kim S., Bae W.K., Han J.S., Kim J.-H., Lee K., Kim M.J. Effectiveness of 6 months of tailored text message reminders for obese male participants in a worksite weight loss program: randomized controlled trial. JMIR Mhealth Uhealth. 2015;3(1)
    1. Kodama T., Syouji H., Takaki S., Fujimoto H., Ishikawa S., Fukutake M., Taira M., Hashimoto T. Text messaging for psychiatric outpatients: effect on help-seeking and self-harming behaviors. J. Psychosoc. Nurs. Ment. Health Serv. 2016;54(4):31–37.
    1. Kollmann A., Riedl M., Kastner P., Schreier G., Ludvik B. Feasibility of a mobile phone-based data service for functional insulin treatment of type 1 diabetes mellitus patients. J. Med. Internet Res. 2007;9(5)
    1. Koshy E., Car J., Majeed A. Effectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: observational study. BMC Ophthalmol. 2008;8(9)
    1. Kunigiri G., Gajebasia N., Sallah D. Improving attendance in psychiatric outpatient clinics by using reminders. J. Telemed. Telecare. 2014;20(8):464–467.
    1. Leong K.C., Chen W.S., Leong K.W., Masturad I., Mimie O., Sheikh M.A., Zailinawati A.H., Ng C.J., Phua K.L., Teng C.L. The use of text messaging to improve attendance in primary care: a randomized controlled trial. Fam. Pract. 2006;23(6):699–705.
    1. Lewis M.A., Uhrig J.D., Bann C.M., Harris J.L., Furberg R.D., Coomes C., Kuhns L.M. Tailored text messaging intervention for HIV adherence: a proof-of-concept study. Health Psychol. 2013;32(3):248–253.
    1. Liew S.-M., Tong S.F., Lee V.K.M., Ng C.J., Leong K.C., Teng C.L. Text messaging reminders to reduce non-attendance in chronic disease follow-up: a clinical trial. Br. J. Gen. Pract. 2009;59(569):916–920.
    1. Lin H., Chen W., Luo L., Congdon N., Zhang X., Zhong X., Liu Z., Chen W., Wu C., Zheng D., Ye S., Lin Z., Zou X., Liu Y. Effectiveness of a short message reminder in increasing compliance with pediatric cataract treatment: a randomized trial. Ophthalmology. 2012;119(12):2463–2470.
    1. Linnemayr S., Huang H., Luoto J., Kambugu A., Thirumurthy H., Haberer J.E., Wagner G., Mukasa B. Text messaging for improving antiretroviral therapy adherence: no effects after 1 year in a randomized controlled trial among adolescents and young adults. Am. J. Public Health. 2017;107(12):1944–1950.
    1. Liu C., Harvey H.B., Jaworsky C., Shore M.T., Guerrier C.E., Pianykh O. Text message reminders reduce outpatient radiology no-shows but do not improve arrival punctuality. J. Am. Coll. Radiol. 2017;14(8):1049–1054.
    1. Ludlow H., Hurley J., Dolwani S. Using email and text messaging to improve patient compliance with blood monitoring. Nurs. Times. 2009;105(28):26–28.
    1. Lund S., Hemed M., Nielsen B.B., Said A., Said K., Makungu M.H., Rasch V. Mobile phones as a health communication tool to improve skilled attendance at delivery in Zanzibar: a cluster-randomised controlled trial. BJOG. 2012;119(10):1256–1264.
    1. Lund S., Nielsen B.B., Hemed M., Boas I.M., Said A., Said K., Makungu M.H., Rasch V. Mobile phones improve antenatal care attendance in Zanzibar: a cluster randomized controlled trial. BMC Pregnancy Childbirth. 2014;14(29)
    1. Lv Y., Zhao H., Liang Z., Dong H., Liu L., Zhang D., Cai S. A mobile phone short message service improves perceived control of asthma: a randomized controlled trial. Telemed. e-Health. 2012;18(6):420–426.
    1. Madden M., Lenhart A., Duggan M., Cortesi S., Gasser U. Teens and technology 2013. 2013. Retrieved from.
    1. Maduka O., Tobin-West C.I. Adherence counseling and reminder text messages improve uptake of antiretroviral therapy in a tertiary hospital in Nigeria. Niger. J. Clin. Pract. 2013;16(3):302–308.
    1. Mao Y., Zhang Y., Zhai S. Mobile phone text messaging for pharmaceutical care in hospitals in China. J. Telemed. Telecare. 2008;14(8):410–414.
    1. Matheson E.C., Derouin A., Gagliano M., Thompson J.A., Blood-Siegfried J. Increasing HPV vaccination series completion rates via text message reminders. J. Pediatr. Health Care. 2014;28(4):e35–e39.
    1. Mbuagbaw L., Thabane L., Ongolo-Zogo P., Lester R.T., Mills E.J., Smieja M., Dolovich L., Kouanfack C. The Cameroon Mobile Phone SMS (CAMPS) trial: a randomized trial of text messaging versus usual care for adherence to antiretroviral therapy. PLoS One. 2012;7(12)
    1. McDaniel M.A., Einstein G.O., Graham T., Rall E. Delaying execution of intentions: overcoming the costs of interruptions. Appl. Cogn. Psychol. 2004;18(5):533–547.
    1. McInnes D.K., Petrakis B.A., Gifford A.L., Rao S.R., Houston T.K., Asch S.M., O'Toole T.P. Retaining homeless veterans in outpatient care: a pilot study of mobile phone text message appointment reminders. Am. J. Public Health. 2014;104(Suppl. 4):S588–S594.
    1. McIver R., Dyda A., McNulty A.M., Knight V., Wand H.C., Guy R.J. Text message reminders do not improve hepatitis B vaccination rates in an Australian sexual health setting. J. Am. Med. Inform. Assoc. 2016;23(e1):e88–e92.
    1. Milne R.G. Reducing non-attendance at specialist clinics: an evaluation of the effectiveness and cost of patient-focussed booking and SMS reminders at a Scottish health board. Int. J. Consum. Stud. 2010;34(5):570–580.
    1. Miloh T., Annunziato R., Arnon R., Warshaw J., Parkar S., Suchy F.J., Iyer K., Kerkar N. Improved adherence and outcomes for pediatric liver transplant recipients by using text messaging. Pediatrics. 2009;124(5):e833–e850.
    1. Miloh T., Shub M., Montes R., Ingebo K., Silber G., Pasternak B. Text messaging effect on adherence in children with inflammatory bowel disease. J. Pediatr. Gastroenterol. Nutr. 2017;64(6):939–942.
    1. Modrek S., Schatzkin E., De La Cruz A., Isiguzo C., Nwokolo E., Anyanti J., Ujuju C., Montagu D., Liu J. SMS messages increase adherence to rapid diagnostic test results among malaria patients: results from a pilot study in Nigeria. Malar. J. 2014;13:69.
    1. Moher D., Liberati A., Tetzlaff J., Altman D.G. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS Med. 2009;6(7):1–6.
    1. Montes J.M., Medina E., Gomez-Beneyto M., Maurino J. A short message service (SMS)-based strategy for enhancing adherence to antipsychotic medication in schizophrenia. Psychiatry Res. 2012;200(2–3):89–95.
    1. Moore D.J., Poquette A., Casaletto K.B., Gouaux B., Montoya J.L., Posada C., Rooney A.S., Badiee J., Deutsch R., Letendre S.L., Depp C.A., Grant I., Atkinson J.H. Individualized Texting for Adherence Building (iTAB): improving antiretroviral dose timing among HIV-infected persons with co-occurring bipolar disorder. AIDS Behav. 2015;19(3):459–471.
    1. Morris J., Wang W., Wang L., Peddecord K.M., Sawyer M.H. Comparison of reminder methods in selected adolescents with records in an immunization registry. J. Adolesc. Health. 2015;56(5 Suppl):S27–S32.
    1. Muller A.M., Khoo S., Morris T. Text messaging for exercise promotion in older adults from an upper-middle-income country: randomized controlled trial. J. Med. Internet Res. 2016;18(1)
    1. Muller C.J., Robinson R.F., Smith J.J., Jernigan M.A., Hiratsuka V., Dillard D.A., Buchwald D. Text message reminders increased colorectal cancer screening in a randomized trial with Alaska Native and American Indian people. Cancer. 2017;123(8):1382–1389.
    1. Murray K.W., Woodruff K., Moon C., Finney C. Using text messaging to improve attendance and completion in a parent training program. J. Child Fam. Stud. 2015;24(10):3107–3116.
    1. Narring F., Junod Perron N., Dominice Dao M., Camparini Righini N., Humair J.-P., Broers B., Gaspoz J.-M., Haller D.M. Text-messaging to reduce missed appointment in a youth clinic: a randomised controlled trial. J. Epidemiol. Community Health. 2013;67(10):888–891.
    1. Nelson T.D., Nelson J.M. Evidence-based practice and the culture of adolescence. Prof. Psychol. 2010;41(4):305–311.
    1. Nelson T.M., Berg J.H., Bell J.F., Leggott P.J., Seminario A.L. Assessing the effectiveness of text messages as appointment reminders in a pediatric dental setting. J. Am. Dent. Assoc. 2011;142(4):397–405.
    1. Niederhauser V., Johnson M., Tavakoli A.S. Vaccines4Kids: assessing the impact of text message reminders on immunization rates in infants. Vaccine. 2015;33(26):2984–2989.
    1. Nundy S., Dick J.J., Solomon M.C., Peek M.E. Developing a behavioral model for mobile phone-based diabetes interventions. Patient Educ. Couns. 2013;90(1):125–132.
    1. Nundy S., Razi R.R., Dick J.J., Smith B., Mayo A., O'Connor A., Meltzer D.O. A text messaging intervention to improve heart failure self-management after hospital discharge in a largely African-American population: before-after study. J. Med. Internet Res. 2013;15(3):122–131.
    1. Nyatsanza F., McSorley J., Murphy S., Brook G. ‘It's all in the message’: the utility of personalised short message service (SMS) texts to remind patients at higher risk of STIs and HIV to reattend for testing-a repeat before and after study. Sex. Transm. Infect. 2016;92(5):393–395.
    1. Odeny T.A., Bailey R.C., Bukusi E.A., Simoni J.M., Tapia K.A., Yuhas K., Holmes K.K., McClelland R.S. Text messaging to improve attendance at post-operative clinic visits after adult male circumcision for HIV prevention: a randomized controlled trial. PLoS One. 2012;7(9)
    1. Odeny T.A., Bailey R.C., Bukusi E.A., Simoni J.M., Tapia K.A., Yuhas K., Holmes K.K., McClelland R.S. Effect of text messaging to deter early resumption of sexual activity after male circumcision for HIV prevention: a randomized controlled trial. J. Acquir. Immune Defic. Syndr. 2014;65(2):e50–e57.
    1. O'Leary S.T., Lee M., Lockhart S., Eisert S., Furniss A., Barnard J., Eblovi D., Shmueli D., Stokley S., Dickinson L.M., Kempe A. Effectiveness and cost of bidirectional text messaging for adolescent vaccines and well care. Pediatrics. 2015;136(5):e1220–e1227.
    1. Orrell C., Cohen K., Mauff K., Bangsberg D.R., Maartens G., Wood R. A randomized controlled trial of real-time electronic adherence monitoring with text message dosing reminders in people starting first-line antiretroviral therapy. J. Acquir. Immune Defic. Syndr. 2015;70(5):495–502.
    1. Park L.G., Howie-Esquivel J., Chung M.L., Dracup K. A text messaging intervention to promote medication adherence for patients with coronary heart disease: a randomized controlled trial. Patient Educ. Couns. 2014;94(2):261–268.
    1. Park L.G., Howie-Esquivel J., Whooley M.A., Dracup K. Psychosocial factors and medication adherence among patients with coronary heart disease: a text messaging intervention. Eur. J. Cardiovasc. Nurs. 2015;14(3):264–273.
    1. Pena-Robichaux V., Kvedar J.C., Watson A.J. Text messages as a reminder aid and educational tool in adults and adolescents with atopic dermatitis: a pilot study. Dermatol. Res. Pract. 2010;2010
    1. Perry J.G.W. A preliminary investigation into the effect of the use of the Short Message Service (SMS) on patient attendance at an NHS Dental Access Centre in Scotland. Prim. Dent. Care. 2011;18(4):145–149.
    1. Pijnenborg G.H.M., Withaar F.K., Evans J.J., van den Bosch R.J., Brouwer W.H. SMS text messages as a prosthetic aid in the cognitive rehabilitation of schizophrenia. Rehabil. Psychol. 2007;52(2):236–240.
    1. Pijnenborg G.H.M., Withaar F.K., Brouwer W.H., Timmerman M.E., Bosch R.J., Evans J.J. The efficacy of SMS text messages to compensate for the effects of cognitive impairments in schizophrenia. Br. J. Clin. Psychol. 2010;49(2):259–274.
    1. Pop-Eleches C., Thirumurthy H., Habyarimana J.P., Zivin J.G., Goldstein M.P., de Walque D., MacKeen L., Haberer J., Kimaiyo S., Sidle J., Ngare D., Bangsberg D.R. Mobile phone technologies improve adherence to antiretroviral treatment in a resource-limited setting: a randomized controlled trial of text message reminders. AIDS. 2011;25(6):825–834.
    1. Porto-Ferreira F.A., de Almeida-Neto C., Murphy E.L., Montebello S. de C., Nogueira F.A.H., Koga da Silva E.M., MacFarland W., Custer B. A randomized trial to evaluate the use of text messaging, letter, and telephone call reminders to improve return of blood donors with reactive serologic tests. Transfusion. 2017;57(1):102–107.
    1. Prasad S., Anand R. Use of mobile telephone short message service as a reminder: the effect on patient attendance. Int. Dent. J. 2012;62(1):21–26.
    1. Pratap J., Varughese A.M., Mercurio P., Lynch T., Lonnemann T., Ellis A., Rugg J., Stone W.R., Bedinghaus C. Reducing cancelations on the day of scheduled surgery at a children's hospital. Pediatrics. 2015;135(5):e1292–e1299.
    1. Prochaska J.O., Norcross J.C., DiClemente C.C. 1st ed. W. Morrow; New York: 1994. Changing for Good: The Revolutionary Program That Explains the Six Stages of Change and Teaches You How to Free Yourself From Bad Habits.
    1. Raiff B.R., Jarvis B.P., Dallery J. Text-message reminders plus incentives increase adherence to antidiabetic medication in adults with type 2 diabetes. J. Appl. Behav. Anal. 2016;49(4):947–953.
    1. Raifman J.R.G., Lanthorn H.E., Rokicki S., Fink G. The impact of text message reminders on adherence to antimalarial treatment in northern Ghana: a randomized trial. PLoS One. 2014;9(10)
    1. Rand C.M., Brill H., Albertin C., Humiston S.G., Schaffer S., Shone L.P., Blumkin A.K., Szilagyi P.G. Effectiveness of centralized text message reminders on human papillomavirus immunization coverage for publicly insured adolescents. J. Adolesc. Health. 2015;56(5 Suppl):S17–S20.
    1. Rand C.M., Vincelli P., Goldstein N.P.N., Blumkin A., Szilagyi P.G. Effects of phone and text message reminders on completion of the human papillomavirus vaccine series. J. Adolesc. Health. 2017;60(1):113–119.
    1. Regan A.K., Bloomfield L., Peters I., Effler P.V. Randomized controlled trial of text message reminders for increasing influenza vaccination. Ann. Fam. Med. 2017;15(6):507–514.
    1. Richman A.R., Maddy L., Torres E., Goldberg E.J. A randomized intervention study to evaluate whether electronic messaging can increase human papillomavirus vaccine completion and knowledge among college students. J. Am. Coll. Heal. 2016;64(4):269–278.
    1. Rohman L., Maruswezki D., Cam N.B. The impact of a text messaging service on orthopaedic clinic Did Not Attend rates. J. Telemed. Telecare. 2015;21(7):408–413.
    1. Shaw R.J., Bosworth H.B., Hess J.C., Silva S.G., Lipkus I.M., Davis L.L., Johnson C.M. Development of a theoretically driven mHealth text messaging application for sustaining recent weight loss. JMIR Mhealth Uhealth. 2013;1(1)
    1. Sims H., Sanghara H., Hayes D., Wandiembe S., Finch M., Jakobsen H., Tsakanikos E., Okocha C.I., Kravariti E. Text message reminders of appointment: a pilot intervention at four community mental health clinics in London. Psychiatr. Serv. 2012;63(2):161–168.
    1. Sly J.R., Miller S.J., Jandorf L. The digital divide and health disparities: a pilot study examining the use of short message service (SMS) for colonoscopy reminders. J. Racial Ethn. Health Disparities. 2014;1(4):231–237.
    1. Smith K.S., Hocking J.S., Chen M.Y., Fairley C.K., McNulty A.M., Read P., Bradshaw C.S., Tabrizi S.N., Wand H., Saville M., Rawlinson W., Garland S.M., Donovan B., Kaldor J.M., Guy R.J. Dual intervention to increase chlamydia retesting: a randomized controlled trial in three populations. Am. J. Prev. Med. 2015;49(1):1–11.
    1. Spohr S.A., Taxman F.S., Walters S.T. The relationship between electronic goal reminders and subsequent drug use and treatment initiation in a criminal justice setting. Addict. Behav. 2015;51:51–56.
    1. Steiner J.F., Shainline M.R., Bishop M.C., Xu S. Reducing missed primary care appointments in a learning health system: two randomized trials and validation of a predictive model. Med. Care. 2016;54(7):689–696.
    1. Stockwell M.S., Kharbanda E.O., Martinez R.A., Lara M., Vawdrey D., Natarajan K., Rickert V.I. Text4Health: impact of text message reminder–recalls for pediatric and adolescent immunizations. Am. J. Public Health. 2012;102(2):e15–e21.
    1. Stockwell M.S., Kharbanda E.O., Martinez R.A., Vargas C.Y., Vawdrey D.K., Camargo S. Effect of a text messaging intervention on influenza vaccination in an urban, low-income pediatric and adolescent population: a randomized controlled trial. JAMA. 2012;307(16):1702–1708.
    1. Stockwell M.S., Westhoff C., Kharbanda E.O., Vargas C.Y., Camargo S., Vawdrey D.K., Castaño P.M. Influenza vaccine text message reminders for urban, low-income pregnant women: a randomized controlled trial. Am. J. Public Health. 2014;104(Suppl. 1):e7–e12.
    1. Stockwell M.S., Hofstetter A.M., Durivage N., Barrett A., Fernandez N., Vargas C.Y., Camargo S. Text message reminders for second dose of influenza vaccine: a randomized controlled trial. Pediatrics. 2015;135(1):e83–e91.
    1. Stoner S.A., Arenella P.B., Hendershot C.S. Randomized controlled trial of a mobile phone intervention for improving adherence to naltrexone for alcohol use disorders. PLoS One. 2015;10(4)
    1. Strandbygaard U., Thomsen S.F., Backer V. A daily SMS reminder increases adherence to asthma treatment: a three-month follow-up study. Respir. Med. 2010;104(2):166–171.
    1. Suffoletto B., Kristan J., Chung T., Jeong K., Fabio A., Monti P., Clark D.B. An interactive text message intervention to reduce binge drinking in young adults: a randomized controlled trial with 9-month outcomes. PLoS One. 2015;10(11)
    1. Sumari-de Boer I.M., van den Boogaard J., Ngowi K.M., Semvua H.H., Kiwango K.W., Aarnoutse R.E., Nieuwkerk P.T., Kibiki G.S. Feasibility of real time medication monitoring among HIV infected and TB patients in a resource-limited setting. AIDS Behav. 2016;20(5):1097–1107.
    1. Taylor N.F., Bottrell J., Lawler K., Benjamin D. Mobile telephone short message service reminders can reduce nonattendance in physical therapy outpatient clinics: a randomized controlled trial. Arch. Phys. Med. Rehabil. 2012;93(1):21–26.
    1. Thakkar J., Redfern J., Thiagalingam A., Chow C.K. Patterns, predictors and effects of texting intervention on physical activity in CHD – insights from the TEXT ME randomized clinical trial. Eur. J. Prev. Cardiol. 2016;23(17):1894–1902.
    1. Thomas I.F., Lawani A.O., James B.O. Effect of short message service reminders on clinic attendance among outpatients with psychosis at a psychiatric hospital in Nigeria. Psychiatr. Serv. 2017;68(1):75–80.
    1. Thomsen T., Aadahl M., Beyer N., Hetland M.L., Loppenthin K., Midtgaard J., Christensen R., Ostergaard M., Jennum P.J., Esbensen B.A. The efficacy of motivational counseling and SMS reminders on daily sitting time in patients with rheumatoid arthritis: a randomised controlled trial. Ann. Rheum. Dis. 2017;76(9):1603–1606.
    1. Ting T.V., Kudalkar D., Nelson S., Cortina S., Pendl J., Budhani S., Neville J., Taylor J., Huggins J., Drotar D., Brunner H.I. Usefulness of cellular text messaging for improving adherence among adolescents and young adults with systemic lupus erythematosus. J. Rheumatol. 2012;39(1):174–179.
    1. Tolonen H., Aistrich A., Borodulin K. Increasing health examination survey participation rates by SMS reminders and flexible examination times. Scand. J. Public Health. 2014;42(7):712–717.
    1. Trent M., Thompson C., Tomaszewski K. Text messaging support for urban adolescents and young adults using injectable contraception: outcomes of the depotext pilot trial. J. Adolesc. Health. 2015;57(1):100–106.
    1. Van Ryswyk E.M., Middleton P.F., Hague W.M., Crowther C.A. Postpartum SMS reminders to women who have experienced gestational diabetes to test for type 2 diabetes: the DIAMIND randomized trial. Diabet. Med. 2015;32(10):1368–1376.
    1. Vervloet M., van Dijk L., Santen-Reestman J., van Vlijmen B., van Wingerden P., Bouvy M.L., de Bakker D.H. SMS reminders improve adherence to oral medication in type 2 diabetes patients who are real time electronically monitored. Int. J. Med. Inform. 2012;81(9):594–604.
    1. Vervloet M., van Dijk L., de Bakker D.H., Souverein P.C., Santen-Reestman J., van Vlijmen B., van Aarle M.C.W., van der Hoek L.S., Bouvy M.L. Short- and long-term effects of real-time medication monitoring with short message service (SMS) reminders for missed doses on the refill adherence of people with type 2 diabetes: evidence from a randomized controlled trial. Diabet. Med. 2014;31(7):821–828.
    1. Vidal C., Garcia M., Benito L., Mila N., Binefa G., Moreno V. Use of text-message reminders to improve participation in a population-based breast cancer screening program. J. Med. Syst. 2014;38(9):118.
    1. Vilella A., Bayas J.-M., Diaz M.-T., Guinovart C., Diez C., Simó D., Munoz A., Cerezo J. The role of mobile phones in improving vaccination rates in travelers. Prev. Med. 2004;38(4):503–509.
    1. Wald D.S., Bestwick J.P., Raiman L., Brendell R., Wald N.J. Randomised trial of text messaging on adherence to cardiovascular preventive treatment (INTERACT trial) PLoS One. 2014;9(12)
    1. Wang K., Wang C., Xi L., Zhang Y., Ouyang Y., Lou H., Zhang W., Zhang L. A randomized controlled trial to assess adherence to allergic rhinitis treatment following a daily short message service (SMS) via the mobile phone. Int. Arch. Allergy Immunol. 2014;163(1):51–58.
    1. Wolff M., Balamuth F., Sampayo E., Mollen C. Improving adolescent pelvic inflammatory disease follow-up from the emergency department: randomized controlled trial with text messages. Ann. Emerg. Med. 2016;67(5):602–609.e3.
    1. World Health Organization . World Health Organization; Geneva, Switzerland: 2012. National eHealth Strategy Toolkit. Retrieved from.
    1. Yang K., Jin L., Li L., Zeng S., Wei R., Li G., Man P., Congdon N. Interventions to promote follow-up after trabeculectomy surgery in rural Southern China: a randomized clinical trial. JAMA Ophthalmol. 2016;134(10):1135–1141.
    1. Yudin M.H., Mistry N., De Souza L.R., Besel K., Patel V., Blanco Mejia S., Bernick R., Ryan V., Urquia M., Beigi R.H., Moniz M.H., Sgro M. Text messages for influenza vaccination among pregnant women: a randomized controlled trial. Vaccine. 2017;35(5):842–848.

Source: PubMed

Szponzorok és közreműködők

Egészségi állapot

Kábítószer-beavatkozások

3
Iratkozz fel