Patient Recruitment Associate I

Job Description

Screens potential volunteers via telephone using prepared questionnaires to determine preliminary eligibility for study participation. Schedules consent/screening appointments for volunteers who pass preliminary phone recruiting interview. Utilizing list from database, calls former participating volunteers to fully recruit studies.

Essential Functions

• Ensures calls are answered at the earliest opportunity with the highest degree of customer service and professionalism.
• Conducts demographic and medical history phone interviews with volunteers using prepared questionnaires.
• Accurately records and reviews demographic information and medical history for all volunteers, maintaining confidentiality.
• Schedules volunteers for further screening and/or consent appointments if they meet criteria.
• Performs administrative duties, i.e. copying, filing, completing spreadsheets.

Education

• High school diploma or equivalent

Job Complexity

• Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making

Job Knowledge

• Acquires job skills and learns company policies and procedures to complete routine tasks.

Supervision Received

• Normally receives detailed instructions on all work. Works under close supervision.

Business Relationships

• Contacts are primarily within immediate work unit. Contacts involve obtaining or providing information requiring little explanation or interpretation.