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Sr Employee Relations Manager

Pharmaceutical Product Development (PPD)

Remote, North Carolina, United States of America

Job Description

As a member of the Culture and Counsel platform, the Sr. Manager Employee Relations will advise on and conduct investigations of potential policy and/or Code of Conduct violations, developing Employee Relations capability, as well as, leading initiatives to strengthen culture programs focusing on ethical business practices across assigned business divisions/group(s).

The position requires the ability to quickly issue-spot sophisticated employment and ER matters and to create and implement sound, balanced, and detailed solutions aligned with our values. Candidates must possess Employee Relations leadership experience, excellent communication and relationship-building skills, and experience working successfully with partners, including internal/external counsel, compliance, internal audit, and leaders to build effective and efficient partnerships.

Key Responsibilities:

  • Partner with HR leaders to build and sustain positive employee relations programs and best practices.
  • Lead employment investigations for sophisticated in-scope ER investigations while providing advice to HR Partners on conducting investigations and other formal ER procedures in difficult cases.
  • Advocate for the ethics hotline and coordination of associated programs.
  • Coordination and facilitation of investigations training and other ER learning and development initiatives to assigned HR team.
  • Provide thought leadership on embedding a true continuous performance improvement culture, including review and management of updates to Performance Improvement Program (PIP) procedures and associated supporting PIP plan materials. Guide and mentor Managers and HR through PIP process.
  • Preparation and training of HRGs on template toolbox materials (invitations to disciplinary and grievance hearings, investigation meeting minutes, investigation outcome reports, disciplinary decision letters, etc)
  • In partnership with HR, conduct site organizational assessments that identify root cause of employee relations issues and provide recommendations to improve employee relations at worksites.
  • Conduct periodic reviews of HR related policies and provide improvement recommendations.
  • Analyze business unit’s ER data, identify trends, and communicate findings and recommendations.
  • Partner internally with Functional/Regional and Country HR leaders, Employment law, Compliance teams, Internal Audit, and other internal partners as appropriate to achieve the above responsibilities.

Minimum Requirements

  • At least 7 years experience supporting Employee Relations efforts.
  • Bachelors degree required. Master’s degree in HR, Juris Doctor, or other specialized training in labor/employee relations preferred.
  • Expert level applied knowledge of employee relations (including performance management), risk management practices, investigative practices, and employment law.
  • Strong, fluid, and persuasive technical writing skills.
  • Track record of influencing and providing guidance to senior management around sophisticated organizational issues.
  • Extensive experience conducting and leading corporate investigations of sophisticated and confidential workplace complaints.
  • Be a phenomenal teammate with an adaptable approach focused on delivering results.
  • Ability to work independently and in a group setting with little direction and without direct supervision.
  • Experience in developing and delivering training on a variety of employment issues.
  • Proven track record independently identifying and analyzing issues and problems to develop and influence business solutions and plans of action.
  • Ability to run reports and leverage data to identify and diagnose root cause elements.
  • Strong diplomacy and collaboration skills, enabling individual to establish influential partnerships working with peers, senior leaders, and across organizational lines.
  • Strong project management, oral communication and interpersonal skills
  • Ability to handle highly confidential information with professionalism.
  • Comfortable in a fast-paced environment with proven adaptability to changing business conditions and needs.
  • Ability to multitask, deal with ambiguity, and work collaboratively.
  • Trade Union experience desirable.

Job posted: 2024-03-21

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