Corporate Account Manager, Pharmacy PSP

Job purpose

Develop & strengthen our client relationships to achieve our vision of becoming a trusted advisor. Drive revenue growth in reimbursement and patient support solutions through strategic prospecting & consultative selling across assigned accounts. Support the launch of new Pharmacy PSP programs as part of a cross-functional team.

Duties and responsibilities

• Develop & strengthen our client relationships to achieve our vision of becoming a trusted advisor.
• Lead development of account plan based on deep understanding of the client priorities with focused engagement plans to help the client achieve their goals as well as assigned revenue objectives.
• Collaborate with internal subject matter experts to develop and present proposed solutions that address client's business issues.
• Monitor client satisfaction with existing programs and work with the Program Manager & Data Scientist to achieve and maintain a high level of customer satisfaction.
• Manage program renewals, ensuring contracts are maintained up to date and lead the execution of the contract renewal for ongoing client programs.
• Achieve growth and revenue objectives for reimbursement solutions, patient support solutions as well as program insights & advanced analytics.
• Facilitate internal cross-functional teams as required for brainstorming innovative solutions, researching and validating new opportunities and solving challenges.
• Contribute to key processes such as forecasting, ensuring clear documentation to support all contracts & manage pipeline accurately on a weekly basis.
• Contribute to the evolution and operationalization of the Pharmacy PSP leveraging market insights
• Keep abreast of retail pharmacy evolution, pharmacist role and evolving pharmacy market dynamics

Qualifications

• Sales skills –high level of familiarity with sales strategies to attract and retain corporate accounts
• Relationship management building and maintaining lasting relationships with a wide range of clients. Corporate account managers should be responsive and accessible to maintain a high level of client satisfaction
• Negotiation - skilled negotiator, able to develop contracts and agreements that drive profitability while providing a benefit to clients
• Team collaboration – many corporate account managers work closely with sales teams and other professionals, so they should be able to effectively collaborate and coordinate with these teams
• Analytical thinking – this role also requires excellent analytical skills to evaluate client accounts and make recommendations to drive profitability and gain market share
• Networking –effectively communicate and network with other professionals through industry events
• Retail & Trade pharmacy – expertise and knowledge of retail pharmacy business, business drivers and evolution
• Market Access – knowledge of the different pharmaceutical market access dynamics

Education & Work Experience

• University Degree in business, MBA an asset
• Sales–5+ years of Pharmaceutical sales OR marketing role with particular focus on trade/retail account management
• Or
• Market Access – 2+ years of experience in pharmaceutical or private payer market access role
• PSP & Financial assistance program Management experience as an asset

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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.