External Laboratories Manager

Job Overview:Are you an experienced Scientist looking for your next challenge Do you want to work for a global organisation with un-parrelled career development opportunities? Do you want to work for a company that helps build a healthier and safer world?

Covance is a global, world-leading Life Sciences Contract Research Organisation that provides dedicated and fully comprehensive laboratory testing and drug development services to the pharmaceutical industry. We strive to make a difference to people’s everyday lives by bringing essential medicines to the market.  At Covance in Mechelen we are looking to recruit External Laboratories Manager to join our expanding team. The position will be 50% home-based.

Job responsibilities include but are not limited to :

 Participate to the creation and development of new the external lab model Responsible for managing the overall current process of the referral laboratories by researching potential referral laboratories based on the assay requests, contacting referral laboratories, negotiating services, and acting as the liaison for operational issues/needs of the customer. Attend the New Test Feasibility meeting and provides information about referral laboratory options. Based on New Test Feasibility meeting decision, contact and completes the referral laboratory worksheets and obtains the appropriate technical information needed to load the database, including but not limited to specimen collection requirements, reference ranges, turn around time, and regulatory requirements such as Research Use Only assays. Recipient of notification of changes in assays such as method changes from the referral laboratories. Updates referral laboratory worksheets and notifies WLOS of the modification. Provide support to CAIR / Reportable Issues pertaining to External laboratories, obtaining root cause and preventative actions from the referral laboratory or inside ELMS. Facilitates technical discussions with appropriate staff at the referral laboratories, Medical Affairs, Global Heads of CCLS, Scientists of CCLS, Project Management and/or Sponsor as needed to appropriately understand the client needs and the service capability of the referral laboratory. Perform other duties as required  Education/Qualifications:Bachelor or Master Degree in Chemistry, Biochemistry or related disciplineExperience:Minimum 2 years of clinical trial management, vendor management, or client relationship management Relevant Experience in change management and influencing without authority Demonstrated expertise in leading change Knowledge of drug development, central laboratories Knowledge/experience with formal process improvement discipline (eg, Six Sigma)