Mgr, IT

"Salesforce Skills:
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• Good understanding of Salesforce Service/sales/ Communities/ Health Cloud features
• In depth knowledge of Salesforce Lighting Framework
• Sound knowledge of Salesforce recommended best practices around design and development.
• Must be able to lead and mentor the team in designing and review of code, guide and encourage the team to follow these best practices.
• Must be proficient in Salesforce.com and the related tools like Apex, Visualforce etc. along with other Advanced components of Visual force, Chatter API etc.
• Extensive understanding of the Salesforce.com data model and how and when to create custom objects, junction objects, and other model items.
• Good understanding of API integration methodology  (Rest and SOAP API knowledge is a must, Mulesoft knowledge is a plus) 
• Good to have Salesforce Architect Certification
• Design software products for enterprise customers based on product strategy and roadmap.
• Provide architectural blueprints to Engineering and Product Management Teams.
• Offer proposed design changes/suggestions to processes and products.
• Maintain and evolve software architecture documents based on evolving system requirements and industry trends and technologies.
• Understand high level business requirements and produce technical specifications, designs, architectures, and ultimately code;
• Oversee progress of development team to ensure consistency with initial design.
• Analyze risk and report problems in meeting system requirements.
• Lead the review process for software architecture documents.
• Work closely with customers, business analysts, user interaction designers, and other software engineers to develop new solutions and improve existing ones
• Investigate, analyze and document reported defects
• Ability to handle ambiguity and collaborate across multiple groups and disciplines
• Ability to manage multiple projects / tasks concurrently and drive them to successful completion
• Experience working with complex, high-transactional products is highly desirable.

Responsibilities
• Responsible for new development along with providing oversight of support for existing developed functionalities by support developers.
• Lead the team of developers and configuration specialist in ensuring thoughtful and technically enriched solutions as part of new and existing development.
• Involved into the customer, stakeholders discussion, decision points, changes, recommendations.
• Communicate feedback to the leadership team to improve and evolve the quality of products
• Strong people management skills
• Good understanding of all aspects of the Software Development Lifecycle
• Strong verbal and written communication skills 
• Ability to establish and maintain effective working relationships with coworkers, managers and
clients.
• Capable of managing virtual and face to face meetings effectively
• Closely work with Saleaforce capabality lead to drive capability inititives
• Closely work with Saleaforce Development teams lead to enforce salesforce best practices and conduct code reviews.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.