Sr. Manager, Internal Communication, Digital Journey (DTJ)

Sr. Manager, Internal Communication, Digital Journey (DTJ) Req ID #:  93576 Location: 

Wilmington, MA, US, 01887 US At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

  Job Summary The Director, Corporate Internal Communications, Digital Journey is a key role within the Corporate Communication Group that is responsible for developing and implementing internal communication strategies and plans that engage, align and inspire employees with Charles River's vision and business strategy and drives employees' understanding and engagement on Charles River's priorities and key initiatives. This position will work closely with senior leaders on communication strategies and activities to support our Digital Journey. This individual will develop business-critical and business-as-usual communications designed to educate, engage and inspire employees about the organization's Digital Journey. The ideal candidate will have a proven track-record of developing and nurturing a strategic approach to internal communications by creating and implementing plans that give employees line of sight to how their role contributes to their function's, and the company's success. They will have experience setting strategy, and be energized by trying new things and building an organization. He or she will also be agile, adaptable, highly collaborative, and thrive in an entrepreneurial environment.

Responsibilities include but are not limited to:

• Developing and executing strategic employee communications and engagement plans designed to support Charles River's Digital Journey.

• Providing communications support to key senior executives, including communications around key initiatives, high level organization announcements, engagement activities, and other communications needs

• Partnering with key stakeholders to ensure alignment across the company and the timely and effective dissemination of messaging and materials to employees.

• Keeping communications fresh, creative, and engaging

• Regularly developing and exploring new ideas and strategies, such as social forums and platforms

• Ensuring "continuous improvement" by measuring communications impact and effectiveness Job Qualifications

• Bachelor's degree (B.A./B.S.) or equivalent in marketing, communications, human resources or related discipline.

• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

• Minimum of ten years relevant experience

• Excellent writing and marketing skills required.

• Effective communication skills for large, multinational audiences.

• Strong interpersonal skills including collaboration, influencing, aligning, and active listening.

• Prior experience discussing communication needs with senior leaders and key stakeholders at a global level.

• Must be able to meet deadlines and work with tight deadlines and competing priorities.

About Corporate Functions 

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

Job Segment: Biotech, Manager, Pharmaceutical, Quality Assurance, Science, Management, Research, Technology