Director, Interoperability and Engagement

The IHP Director of Interoperability and Engagement is a key member of the practice team and is responsible for leading the creation, expansion, and maintenance of the IHP Site Interoperability Network.

Responsibilities include, but are not limited to:
• Achieving agreed upon network growth and retention targets
• Managing the queue of Site Engagement opportunities across all IHP customers
• Leading and/or participating in customer-specific Site Engagement meetings
• Coordinating with IHP Interoperability Implementation team(s) and IHP Interoperability Partners to ensure successful integration with each site for each customer use case is achieved
• Coordinating with practice leadership and operational counterparts to respond to GTM opportunities (e.g., RFIs, RFPs, Proposals, Bid Defenses)
• Collaborating with technical counterparts to communicate Interoperability and Site Engagement feature needs and opportunities for improvement or enhancement in future releases
• Mentoring and coaching a quickly evolving team of interoperability and site engagement staff that is facilitating modern integration in a rapidly transforming data landscape
• Drafting reusable (preferred) and ad hoc (as needed) Site Engagement support materials

To excel in this role, you are expected to have:
• Ability to accurately convey the vision and value for current and prospective sites
• Polished presentation, communication, interpersonal, and negotiation skills
• Proven ability with technical problem solving
• Confidence in an innovative, dynamic environment
• Demonstrated ability to deliver results
• Ability to work simultaneously on multiple priorities
• Adaptability and flexibility to changing priorities
• Excellent matrix and cultural team leadership skills
• Willingness to offer expertise and contribute to strategic discussions across teams
• Sound judgment and decision-making skills
• Proven track record of establishing and maintaining collaborative working relationships with senior management, peers, and customers

Qualifications:
• Robust IT-related Site Engagement experience
• Expertise in US and ex-US interoperability regulations and standards
• Demonstrated familiarity with electronic health records systems and data access
• Familiarity with healthcare workflows, system operations, data requirements, and relevant privacy regulations, including US HIPAA and EU GDPR
• Familiarity with clinical research workflows, system operations, data requirements, and relevant privacy regulations, including US 21CFR11 and EU Annex 11
• Ability to develop and champion robust business cases supporting the practice offerings
• Strong written and verbal communication (English, additional languages preferred)
• Strong leadership, organizational, and problem-solving skills
• Ability to communicate clearly to non-technical audiences
• Demonstrable ability to deliver results that meet defined quality and timeline metrics

Minimum Required Education and Experience
• BS or equivalent (MS or equivalent in Clinical Informatics or related field preferred)
• Demonstrable experience as a Senior-level Business Analyst, Product Owner, and/or Consultant in the IT, Healthcare, and/or Research sector(s)
• Demonstrable expertise in electronic health information and its applications

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.