Assoc Biotech Operations Spec

Summarized Purpose:

Supports operational processes to optimize daily activities and performance of the biotech organization. Participates in the planning, development, oversight, analysis and execution of key operational processes.

Essential Functions and Other Job Information:

Essential Functions

• Generates and analyzes information to support recommendations for solutions to increase productivity, efficiencies and client satisfaction across the biotech organization.

• Creates reports, presentations and other content needed for business updates.

• Develops content for client meetings (i.e. governance, partnership meetings).

• Monitors team's shared mailbox and online collaboration workspaces and tools.

• Maintains client-specific collaboration workspaces.

Job Complexity

Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Job Knowledge

Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

Supervision Received

Normally receives detailed instructions on all work.

Business Relationships

Contacts are primarily with immediate supervisor, and other personnel in the department. Builds stable working relationships internally.

Summarized Purpose:

Supports operational processes to optimize daily activities and performance of the biotech organization. Participates in the planning, development, oversight, analysis and execution of key operational processes.

Essential Functions and Other Job Information:

Essential Functions

• Generates and analyzes information to support recommendations for solutions to increase productivity, efficiencies and client satisfaction across the biotech organization.

• Creates reports, presentations and other content needed for business updates.

• Develops content for client meetings (i.e. governance, partnership meetings).

• Monitors team's shared mailbox and online collaboration workspaces and tools.

• Maintains client-specific collaboration workspaces.

Job Complexity

Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Job Knowledge

Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

Supervision Received

Normally receives detailed instructions on all work.

Business Relationships

Contacts are primarily with immediate supervisor, and other personnel in the department. Builds stable working relationships internally.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Proficiency in Microsoft Office programs

• Good organizational and time management skills

• Ability to handle sensitive information and data effectively

• Strong written and verbal communication skills

• Detail oriented and responsible with an aptitude for problem-solving

• Customer service skills

Management Role:

No management responsibility

Working Conditions and Environment:

• Work is performed in an office environment with exposure to electrical office equipment.

• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

• Frequently stationary for 6-8 hours per day.

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

• Frequent mobility required.

• Occasional crouching, stooping, bending and twisting of upper body and neck.

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.

• Frequently interacts with others to obtain or relate information to diverse groups.

• Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.

• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.

• Regular and consistent attendance.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Proficiency in Microsoft Office programs

• Good organizational and time management skills

• Ability to handle sensitive information and data effectively

• Strong written and verbal communication skills

• Detail oriented and responsible with an aptitude for problem-solving

• Customer service skills

Management Role:

No management responsibility

Working Conditions and Environment:

• Work is performed in an office environment with exposure to electrical office equipment.

• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

• Frequently stationary for 6-8 hours per day.

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

• Frequent mobility required.

• Occasional crouching, stooping, bending and twisting of upper body and neck.

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.

• Frequently interacts with others to obtain or relate information to diverse groups.

• Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.

• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.

• Regular and consistent attendance.