Resource Project Manager

Principal Accountabilities:

We are looking for an individual who can:

• Manage the allocation of client facing staff to client projects, business development opportunities and internal initiatives; drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary
• Developing strong relationships across the wider resource management community; sharing resources across practices where appropriate to optimise overall productivity and realisation while supporting their individual development objectives.
• Engage with our local and global senior leadership team to understand, plan for and ultimately meet the resourcing demands of the pipeline, ensuring that profitability is kept at the forefront of resourcing decisions. Influencing on resource selection and strategic solutions to achieve realization of utilization and effective skills / grade mix on projects.
• Develop a deep understanding of the development goals of the delivery team through the creation of strong relationships. Leverage that knowledge to make effective resource management decisions
• Demonstrate the confidence and empathy to disrupt the status quo when necessary
• Be comfortable with staffing analytics, maintain resource management data integrity in the systems that support resource and project management decisions. Flag resourcing capability gaps as an input to hiring and to provide guidance into Learning & Development
• Demonstrating strong commercial awareness monitor and drive compliance to our financial management system, identify and propose solutions to resolve longer term patterns relating to forecast and actual utilization, monitoring and investigating discrepancies between the data and providing insight
• Support HR with Performance Management biannual process
• On-board all new joiners to introduce Resource Management processes and understand their skills and experience
• Appropriately escalate conflicts and unresolvable issues to leadership team for their support

Education, Skills, Experience, & Specialised Knowledge:

• 5+ years’ experience in staffing / resource management (or related) roles, ideally in a professional services environment.
• Strong written and spoken English language skills.
• Proven problem-solving skills with strong attention to detail.
• Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
• A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
• Ability to demonstrate determination, diplomacy and resilience.
• Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
• Proficient in Microsoft Office applications.
• Knowledge of life science is a plus.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.