Senior Systems Designer

Summarized Purpose:

Serves as a senior reviewer or senior project start-up lead responsible for designing and delivering complex interactive voice/web response system solutions. Analyzes business and user needs, documents requirements, and designs the functional specifications for systems. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

Essential Functions:

During start-up acts as primary liaison between the client and team ensuring timely delivery of IRT start-up services.

Manages large and complex design projects and associated system changes/enhancements by gathering and writing requirements and design specifications for interactive voice and/or web response systems, integrations and reports.

Acts as a liaison with developers and validation staff to coordinate system design activities prior to launch and during the process of system changes/enhancements. Develops time and resource estimates of requirements and design initiatives.

Performs informal testing of systems designed.

Facilitates system capabilities discussions, participates in functional group decision making and provides presentations of systems designed.

Provides training, mentorship and guidance to junior team members including providing senior review and feedback on requirements and technical specification documents.

Shares knowledge and collaborates with team members in order to enhance system functionality and offerings.

Summarized Purpose:

Serves as a senior reviewer or senior project start-up lead responsible for designing and delivering complex interactive voice/web response system solutions. Analyzes business and user needs, documents requirements, and designs the functional specifications for systems. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

Essential Functions:

During start-up acts as primary liaison between the client and team ensuring timely delivery of IRT start-up services.

Manages large and complex design projects and associated system changes/enhancements by gathering and writing requirements and design specifications for interactive voice and/or web response systems, integrations and reports.

Acts as a liaison with developers and validation staff to coordinate system design activities prior to launch and during the process of system changes/enhancements. Develops time and resource estimates of requirements and design initiatives.

Performs informal testing of systems designed.

Facilitates system capabilities discussions, participates in functional group decision making and provides presentations of systems designed.

Provides training, mentorship and guidance to junior team members including providing senior review and feedback on requirements and technical specification documents.

Shares knowledge and collaborates with team members in order to enhance system functionality and offerings.

Education and Experience:Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years).Knowledge, Skills and Abilities:Substantial understanding of system development life cycle and requirements methodology and best practicesComplete understanding of data manipulation and presentation tools (e.g., SQL, report writing packages, and Microsoft Access)Excellent computer skills, to include the use of Microsoft Word, Excel, Visio and PowerPointStrong understanding of writing design specifications for systemsStrong project management skills to efficiently bring projects to completion, including good planning and organizational skillsExcellent business skills including documentation, presentation, interpersonal, and communicationSubstantial problem solving and analytical skillsCapable of adapting to changing priorities and working as a member of a multi-disciplinary, crossfunctional teamDemonstrated ability to effectively manage design projects, assigned budgets and timelinesStrong understanding of the clinical research process flow and drug development processPPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

· Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

· Able to work upright and stationary for typical working hours.

· Ability to use and learn standard office equipment and technology with proficiency.

· Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

· May require travel. (Recruiter will provide more details.)

Education and Experience:Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5 years).Knowledge, Skills and Abilities:Substantial understanding of system development life cycle and requirements methodology and best practicesComplete understanding of data manipulation and presentation tools (e.g., SQL, report writing packages, and Microsoft Access)Excellent computer skills, to include the use of Microsoft Word, Excel, Visio and PowerPointStrong understanding of writing design specifications for systemsStrong project management skills to efficiently bring projects to completion, including good planning and organizational skillsExcellent business skills including documentation, presentation, interpersonal, and communicationSubstantial problem solving and analytical skillsCapable of adapting to changing priorities and working as a member of a multi-disciplinary, crossfunctional teamDemonstrated ability to effectively manage design projects, assigned budgets and timelinesStrong understanding of the clinical research process flow and drug development processPPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

· Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

· Able to work upright and stationary for typical working hours.

· Ability to use and learn standard office equipment and technology with proficiency.

· Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

· May require travel. (Recruiter will provide more details.)