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Engagement Manager - Government Solutions
IQVIA Holdings Inc.
Various Locations
Title: Engagement Manager
About IQVIA Government Solutions:
Dedicated to helping government clients enhance the quality of healthcare throughout the world, IQVIA Government Solutions delivers health care data and analytics, business intelligence and decision support tools to the Federal government, public health institutions, drug safety organizations, medical and academic researchers, and healthcare regulatory agencies. IQVIA Government Solutions is a wholly-owned subsidiary of IQVIA, a leader in the healthcare industry delivering business intelligence solutions worldwide.
Role Purpose:
Manages client engagements and/or contracts and helps drive new business in the government marketplace focusing on data and data analytics services. Provides the project management, product expertise and sales leadership to identify and qualify revenue opportunities, proactively manage the delivery and selling process.
Principal Accountabilities:
Manages day-to-day management and oversight of government data and data analytics projects and/or contracts ensuring that all contract requirements are met and maintaining the highest level of customer satisfaction. Oversees the development and deliver of all client deliverables. Meets regularly with client leadership to ensure that IQVIA is meeting their expectations and we understand where they are going and help align our data, analytics, technology and services to meet their evolving needs. Oversees the work of IQVIA project or contract staff and provides mentorship to support their growth and development. Reviews and approves all contract modifications and invoices. Ensures that project financials are accurate and regularly reports status to his/her leadership.
Supports revenue growth through a consultative sales approach that addresses government client business, public health and healthcare issues. Proactively strengthens in-depth knowledge of IQVIA data products and services and their application within a client’s enterprise. Participates with Director of Information and Analytics (I&A) to establish account planning strategy. Collaborates with client teams to target and validate opportunities for assigned customers. Works closely with contracts and proposal team(s) to ensure all opportunities are compliant with Federal Acquisition Regulations (FAR). Coordinates and helps develop proposals, white papers, Requests for Information (RFI), etc. that position IQVIA capabilities and solutions to customers and teaming partners as necessary. Helps identifies new work streams within existing customers to grow revenue opportunities across the IQVIA data and analytics offerings.
Minimum Education, Experience, & Specialized Knowledge Required:
Bachelor’s degree or equivalent and a minimum of eight (8) years relevant sales or account management experience. Advanced degree (e.g., Masters in Public Health, PhD, etc.) preferred. Possesses knowledge of the government marketplace, specifically the Department of Health and Human Services (HHS) and its Operating Divisions (e.g., Centers for Disease Control and Prevention, Food and Drug Administration, National Institutes of Health, Center for Medicare and Medcaide Services, etc.). Understanding of the public health and healthcare issues that the government agencies face to best position IQVIA data and analytic services is preferred. Must have working knowledge of the business development lifecycle associated with federal and state government contracting. Deep knowledge of one or more IQVIA specialty products (e,g., National Prescription Audit, National Sales Perspective, Longitudinal Prescription, Medical Claims, Xponent, PharMetrics, Ambulatory Electronic Medical Records, Charge Data Master, etc.,) to effectively align IQVIA services to address our clients’ business, public health and healthcare needs is prefered.
Additional Requirements:
Must be a superior and successful project and/or contract manager with client delivery experience, have excellent presentation and writing skills, act with a sense of urgency, and be able to work both independently and within a team environment. Must have successful experience identifying and closing new business opportunities and developing positive relationships at all levels of client management. Must be revenue driven, knowledgeable, consultative, a problem solver, customer focused, creative, resourcesful, fast and flexible, team player, organized, and an effective negotiator.
Organization Reporting and Scope:
- Typically reports to: IQVIA Government Solutions Director of Information and Analytics (I&A)
- Management scope (number of full-time employees): Coordinate the activities of 1 to 4.
- Location: Philadelphia, Pennsylvania, Atlanta, Georgia or Fairfax, Virginia
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.
Job posted: 2021-01-04
