The relationship between health literacy and patient activation among frequent users of healthcare services: a cross-sectional study

Éva Marjorie Couture, Maud-Christine Chouinard, Martin Fortin, Catherine Hudon, Éva Marjorie Couture, Maud-Christine Chouinard, Martin Fortin, Catherine Hudon

Abstract

Background: Frequent users of healthcare services are a vulnerable population that deserves attention due to high costs and negative outcomes such as lower quality of life and higher mortality. Healthcare systems should offer interventions tailored to their needs and to their level of health literacy, including strategies to promote activation. The relationship between health literacy and patient activation remains to be explored. The aim of this study was to examine the association between health literacy and patient activation in a population of frequent users of healthcare services with chronic diseases.

Methods: Cross-sectional data were collected (before randomization) through a clinical trial evaluating a case management intervention in primary care. Participants (n = 247) were recruited from the list of frequent users of 4 Family Medicine Groups (FMG) in the Saguenay-Lac-St-Jean region of Québec (Canada). They completed questionnaires by self-report during an encounter with a research assistant: (1) the Newest Vital Sign (NVS) to evaluate health literacy (independent variable); and (2) the Patient Activation Measure-13 (PAM-13) to evaluate patient activation (dependent variable). The relationship between health literacy and activation was examined using biserial correlations.

Results: No association was found between health literacy (independent variable) and patient activation (rb = 0.075, ρ = 0.07) for this population of frequent users of healthcare services.

Conclusions: This study suggests that there is no relationship between health literacy and patient activation among frequent users of healthcare services.

Trial registration: NCT01719991 . Registered October 25, 2012.

Keywords: Chronic disease; Frequent users; Health literacy; Patient activation; Primary care.

Conflict of interest statement

Ethics approval and consent to participate

The study was approved by the research ethics board of the Centre intégré universitaire de santé et services sociaux (CIUSSS) du Saguenay-Lac-Saint-Jean. All the participants completed and signed an informed consent form.

Consent for publication

Not applicable.

Competing interests

his project is funded by the Pfizer-FRSQ-MSSS chronic disease fund. None of the funding agencies - Pfizer, Fonds de recherche du Québec - Santé (FRQ-S) or the ministère de la santé et des services sociaux (MSSS) - had any role in preparing, reviewing or approving the manuscript. They will not be involved in the collection, analysis or interpretation of the data.

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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