Sr. Prod Data Input Associate

Role Purpose:

Under guidance maintains more complex reference files needed by IQVIA production.

Principal Accountabilities:

• Perform maintenance of reference data (Product) as required for AU/NZ Production.

• Performs research (e.g. internet search, source books, manufacturer websites etc.) to gather information from third parties that will augment the completeness or accuracy of IQVIA reference data.
• Follows standard practices and procedures in analysing situations or data from which answers can be readily obtained.
• Solicits information from other IQVIA departments to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete. 
• Receives input to the reference process from other IQVIA production processes.
• Validates that the information gathered from third-party sources represents accurate new data that should result in a change, addition, or deletion in IQVIA’s existing reference data.
• Identifies required changes to the existing reference file.
• Updates IQVIA reference file(s) and databases.
• Produces files and outputs for specified production and quality control processes, client support activities, etc. 
• Responds to queries on reference data (as required).

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor’s degree or equivalent in Pharmacy, Nursing, or related fields
• Preferably at least 1-year experience with Production and with clear understanding of the different processes and dynamics within the group.
• Previous experience in any medical account would be an advantage
• Strong interpersonal and written and verbal communication skills.

• Strong customer focus, an attention to detail and excellent analytical and problem-solving skills
• Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.
• Ability to work under time constraints and changing work volumes
• Strong PC literacy skills including Word, Excel and Access, with an understanding of relational databases

Additional Requirements:

• The job requires flexibility to transition to a new project will require quick grasp on different processes from time to time.
• Specialized knowledge of an area of the company's products, pharmaceutical industry or field specific to a major function