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Sr Site Specialist - Inventory Mgmt - Cambridge, MA
Pharmaceutical Product Development (PPD)
Cambridge, Massachusetts, United States of America
Job Description
As a part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!
Location/Division Specific Information
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
Hours: Mon-Fri, 8am-4pm
Pay: $24-$26/hr, depending on experience
$265 reimbursable commuter stipend
Discover Impactful Work:
The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations. May also include media preparation and cell culture support operations.
A Day in the Life:
Use Thermo Fisher Scientific's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, API, general customer service, work open order reports, product returns, and backorder processing, and inventory management reports as assigned.
Follow work processes as outlined by our written procedures & update SOPs and work instructions on an annual basis
Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems
Works closely with fisher scientific sales team as needed
Engages in process improvement activities
May perform other responsibilities as assigned by management
How will you get here?
*Must be Legally authorized to work in the United States without sponsorship.
*Must be able to pass a comprehensive background check to include drug screening.
Education
High School Diploma, college degree preferred
Experience
2+ years of equivalent experience within a laboratory setting or services, preferred
Demonstrated customer service, verbal, written, and presentation skills
Knowledge, Skills, Abilities
Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific's values.
Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers.
Knowledgably operates handheld scanners and performs data entry function
Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, and/or safety glasses.
Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, etc.
Competitive wages & Excellent benefits package
Review our company’s Total Rewards
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Holidays
401K Company Match up to 6%(after 1 year)
Tuition Reimbursement – eligible after 90 days
Employee Referral Bonus
Employee Discount Program
Recognition Program
Charitable Gift Matching
Company Paid Parental Leave
We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.
We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job posted: 2024-03-08