Engineer II, Field Service

Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientific Inc. is seeking an exceptionally skilled Engineer II, Field Service to join our team in Chandler AZ.

Candidates must be located within commutable distance of site.

In this role provides you the opportunity to work along side with a dynamic team and be exposed to a variety of customer application areas. You will be performing on-site installation, servicing, and repair of powerful equipment and systems. As a Field Service Engineer, you will have the chance to guide customers about the operation and maintenance of the system, cultivate positive relationships with system users, and assist in the development of training materials and product quality improvement.

What Will You Do?

• Conduct on-site installation of quipment and ensure accurate working order through testing procedures

• Perform scheduled planned maintenance visits

• Provide repair support for customers and field service personnel

• Cultivate and solidify positive working relationships

• Complete technical training as required

• Travel to customer sites to resolve problems or support other field service personnel

• Complete and submit field service reports

• Perform preventive maintenance on assigned tools

• Partner with colleagues for technical mentorship and problem-solving

• Provide training for customers and users on system maintenance

• Provide feedback to product quality teams

• Update and correct various Thermo Fisher system documentation

• Act as a subject guide and resource for training

How Will You Get There?

• High School diploma with 4 years of relevant work experience, required. Bachelor's degree with 2 years experience, preferred.

• 5 years of hands-on technical experience installing, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems preferred

• Detailed understanding and extensive experience repairing ultra-high vacuum and high voltage systems

• Ability to effectively partner with customers

• Strong communication skills with a professional working proficiency in English

• Proven ability to solve sophisticated systems and subsystems down to the component level

• Literate in MS DOS and Windows software environments

• Ability to read and interpret schematics

• Familiarity with UHV phenomenon and technology

• Valid passport and willingness to travel regionally and internationally as required

• Valid driver's license

• Physical ability to lift up to 50 lbs.

• Ability to secure entrance to US Government laboratories and facilities if required

Thermo Fisher Scientific is an equal opportunity employer and values diversity in our workforce. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Join us at Thermo Fisher Scientific and contribute to our mission of making the world healthier, cleaner, and safer.