Records Management Associate

IQVIA Holdings Inc.

Singapore, Singapore

Essential Functions

  • Ensure effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures
  • Includes usage of scanning equipment
  • Provide reference services to internal clients in accordance to Standard Operating Procedures (SOPs) and by maintaining accurate charge-out check-out systems
  • Conduct scanning processes
  • Sort and classify coded material for filing
  • Create files according to established classification system
  • File, maintain and process reports, collections, and validations where applicable
  • Maintain log and enter metadata in database to track status and facilitate accurate retrieval of information
  • Coordinate work flow through assignment of tasks and establishment of procedures
  • May assist in on-boarding of new team members on departmental procedures

Qualifications

  • NITEC / Higher NITEC or Diploma in any fields.
  • 1- 2 years experience in an office environment.
  • Equivalent combination of education, training and experience will be ideal.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients, vendor, internal and external clients;
  • Strong organization and planning skills.
  • Excellent oral and written communication skills including good command of English language.
  • Knowledge of word processing, spreadsheets, and database applications.
  • Ability to remain focused with regards to details.
  • Ability to handle multiple tasks within defined timelines and significant direction.
  • Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.
  • Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.
  • Position is required to stoop, kneel and may need to utilize a ladder for paper files on high-density file systems.
  • Unaided lifting of objects up to 40 pounds/18kgs.

Q² Solutions,IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers

Job posted: 2023-11-07

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