Manager, PPI Business System

Job Description

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

When you’re part of the team you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world.

Job Title:                    Practical Process Improvement Leader, ANZ

Reports to:                 ANZ Operations Director; matrix to PPI Director APJ

Group / Division:       Supply Chain ANZ

Career Band:              7

Job Family:                 

Number of Direct Reports: 1-2

Position Summary:

Working across the whole of the ANZ commercial business, you will partner with Supply Chain, Customer Care, Service, Sales, Finance, Marketing, IT, HR, Safety, Quality and Regulatory to deploy the PPI Management System. At Thermo Fisher this is our way of working globally. PPI is about logical simplicity where every step forward is a step for improvement and is built on four main pillars: people, process, leadership and technology.

Key Responsibilities:

• You will own the process for Strategy Deployment with local functional leaders, to ensure connectivity to our ANZ Strategic Plan, and effective execution. When we are off-track you will help us get back on through effective problem solving. Functional leaders will own the strategic initiatives and drive them, engaging your skills when required.
• You will work with colleagues to build our capability using a variety of PPI Business System tools including our global and regional training programs, our global 8-Step Problem Solving and Lean Six Sigma Method, Project Management or other continuous improvement methods. You will build a cohort of PPI experts that we call Master Mentors and Power Users, who can work with Process Owners on improvement opportunities. Globally we adopt PDSA - Plan, Do, Study, Act - but regionally we need your help to get us to brilliance! As we build our capabilities you will be there with our wider team helping them to apply what they have learned.
• We strive to role model Lean Leadership at every level - using visual management, daily accountability, gemba walks and leader standard work. Building this up again in the new flexible work environment we now live in will need your vision and adaptability; as well as engaging and consistent communication with your colleagues. It will be key to your role to be able to influence the attitudes of our people to drive and sustain a cultural shift.
• As owner of the PPI Project Funnel you will help us prioritise initiatives based on impact and ease of implementation, and also oversee how they are progressing from planning to implementation. You will also coordinate the Steering Committee of senior leaders who will review and choose the priority projects, balancing the needs across customers, finances, people and quality (CFPQ).
• You will build the continuous improvement mindset and behaviour across the various functions – each of which are starting with different levels of PPI maturity. Your approach with the standard implementation framework and other methods will vary to  degree, but aim towards a common goal of excellence for ANZ.
• You will personally lead 2-3 significant PPI projects throughout a year, role modelling just how well it can be done, and having a positive impact on our results
• In addition to your PPI remit you will also oversee on behalf of ANZ a program of work to improve our Business Process Maturity (BPM); and our Data, Analytics and Process Automation (DAPA). We have a long way to go on this so a stready path of continuous improvement is needed.
• Along the way you will be supported and partner with the Asia Pacific and Japan (APJ) PPI team to learn, collaborate and share progress.
• As a great fit to our business your core values will be also be ours - we call ours the 4i Values - Integrity, Intensity, Innovation and Involvement.

Frequent Contacts:

Internal

• ANZ Senior Leadership
• Operations
• Customer Care
• Service Operations & Engineers
• Product Managers
• Sales Specialists
• Finance
• HR
• IT
• Safety
• Quality
• Regulatory

External

• Regional PPI team
• Customers, as needed

Minimum Requirements/Qualifications:

Education

• University degree or equivalent, an advanced degree is advantageous

Experience

• 10 + years of relevant professional experience leading improvements, ideally including in a sales/distribution business model
• Experience in working in a global and matrix organisation where competing needs are a reality
• 5+ years managerial experience, including proven critical thinking, influencing skills, resilience and organizational change
• Demonstrated use of project management (light) methods to ensure controlled outcomes.

Knowledge, Skills, Abilities

• Lean certification is essential; Six Sigma certification up to Black-belt would be helpful
• Resourcefulness and tenacity to take what we have and improve upon it
• Pragmatic, able to focus on sphere of control
• Innovative and able to develop and deploy Continuous Improvement programs to drive impactful results for the team - ad partnering well with stakeholders at manay levels
• Medium+ Microsoft Office skills — with focus on PowerPoint, Excel, Project and Planner. It would be favourable to also have level of Power BI and Power Automate also.

Other Job Requirements:

• Adhere to OHS policies and procedures and ensure a safe and healthy workplace environment

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.