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Marketing Specialist II

Pharmaceutical Product Development (PPD)

Bangalore, Karnataka, India

Job Description

Impact:

This Role will provide email marketing execution for IPAC and North America across Life Sciences Group, Laboratory Product Group, Bioproduction Group, Bioscience Division and Genetic Science Division. Not backfilling this role will significantly impact the ability to develop, implement and deploy email campaigns across the said business functions beginning Q2 2024. This backfill ensures the digital team can effectively operate in a cost-saving manner that rebuilds the digital capability within the regions.

The role will support email operations using various digital platforms and extend the scope to explore and learn the execution processes within other digital channels.

How will you make an impact?

As a member of Thermo Fisher Scientific, you’ll do exciting work! Join a team that values performance, quality and innovation. As part of a successful, growing, global organization you will be encouraged to perform at your best! With annual revenues exceeding $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to create significant contributions to the world.

Summary:

We are seeking a talented and experienced Email Marketing Specialist to join our dynamic marketing operations team. In this position, your primary responsibility will be to develop, implement, and optimize email marketing campaigns and automation processes. The ideal candidate will have a strong background in email marketing, possess skills in marketing automation, and demonstrate a technical understanding of using data, automated journeys, and triggers to build engaging customer journeys.

Responsibilities:
  • Lead all aspects of email campaign operations, including scheduling, list management, segmentation, and deployment
  • Implement and maintain email marketing standard methodologies, ensuring compliance with industry regulations and privacy policies
  • Monitor and troubleshoot technical issues related to email delivery, ensuring high deliverability rates and minimizing spam complaints
  • Conduct regular quality assurance checks to ensure accurate rendering of email templates across various email clients and devices
  • Optimize email templates and workflows for efficiency, scalability, and performance improvement
  • Stay updated with the latest email marketing trends, technologies, and industry standards to drive continuous improvement
  • Maintain email marketing software and tools, ensuring accurate tracking, data integrity, and efficient workflows
  • Provide training and support to internal customers on email marketing standard methodologies and tools

Requirements:
  • Bachelor's degree in marketing, communications, or a related field
  • Experienced in email marketing operations (3 to 6 years) preferably in a similar role
  • Proficiency in email marketing platforms (Oracle Eloqua preferred) and marketing automation tools (Adobe Experience Platform (AEP) preferred)
  • Proven understanding of email marketing standard processes, deliverability, list management and segmentation strategies
  • Familiarity with HTML and CSS for email template customization is preferred
  • Knowledge of Structured Query Language (SQL) as a tool for data analysis
  • Understanding of GDPR and CAN-SPAM Act regulations
  • Excellent project management skills (Workfront knowledge preferred), with the ability to prioritize tasks, handle multiple projects, and meet deadlines
  • Strong communication (English) and collaboration skills, with the ability to work effectively in a team environment
  • Continuous learning attitude, staying updated with emerging email marketing technologies and trends

Benefits:

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Job posted: 2024-03-18

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