Senior Director, Operations

Job Description

Senior Director, Operations – Transplant Diagnostics

The Transplant Diagnostics Division at Thermo Fisher Scientific is a leading provider of innovative solutions and services tailored specifically for the transplant industry. For more than 35 years We have remained dedicated to improving patient outcomes, manufacturing quality products, streamlining processes, and enhancing the overall transplant experience for both healthcare professionals and patients. As we continue to grow and expand, we are seeking a multifaceted and experienced Senior Director to lead and scale our Operations and site capabilities.

Position Summary

Reporting to the Division President, the Senior Director Operations is a member of the division leadership team and interacts with partners across the organization. This important role leads teams responsible for Manufacturing, Supply Chain, and PPI for the division and also serves as site leader for the West Hills facility. The leader will drive an intense focus on meeting customer needs in a cGMP environment, leading and ensuring all functions are performing at peak efficiency with proper internal communication and interfaces, while ensuring delivery of high-quality products in compliance with all applicable cGMP manufacturing regulations.

The Senior Director will build and lead a lead an efficient operation, drive a great site experience, align capabilities to scale against customer demand through a clear vision and ensure the team executes effectively. The leader motivates team members toward the common goal, delivers perfect quality products to our customers on-time at lowest cost and inventory while partnering with peers to ensure quality and safety are achieved.

What You’ll Do:

• Drive the overall effectiveness of the Operations leadership team capabilities by providing effective leadership to achieve operations and supply chain goals in alignment with overall division strategies.
• Develop specific short-term and long-term goals and plans with supporting budget requests and financial estimates, including development and execution of a site master plan.
• Lead and grow impactful teams to ensure operating effectiveness; leverage team capabilities that drive ownership and accountability and work to break down barriers that impede business success.
• Work with internal team to ensure production goals are achieved and assure standards are incompliance with all GMP, ISO, FDA, OSHA and other manufacturing and safety guidelines.
• Ensures quality systems are effectively maintained to achieve strong levels of GMP/ISO/FDA/OSHA compliance.
• Meet financial targets, key performance metrics and benchmarks including those related to manufacturing output, OTIF, efficiency, operating income, revenue, margins, and inventory.
• Build and leverage relationships with cross functional division leadership to ensure alignment with evolving customer requirements to deliver high-quality products.
• Lead with composure and a focus to detail, results orientated and profitability mentality along with the ability to operate successfully in a fast-paced environment.
• Provide appropriate direction and support to all levels of the department, growing the talent, experience, and engagement of employees.
• Create and manage annual Operations budgets, including capital expenditures and staffing.
• Drive the Practical Process Improvement (PPI) business system to continually identify and review priorities, assess efficiency and implement changes as needed.
• Responsible for all facility and infrastructure systems supporting all site operations and long-term planning to support business growth.

What You Bring:

B.S. Degree in Business, Engineering, Biology, Chemistry, or other scientific/technical discipline required; advanced degree such as MBA or master’s is a plus.

Considerable experience in leading manufacturing organizations in a GMP facility; site leadership experience preferred.

10+ years of work experience in Manufacturing, with at least 5 years in Supply Chain (customer service, distribution, and logistics, planning.).

Strong people leadership skills and depth leading directly and by influence in a matrixed organization.

Effective time management and organization skills to handle a variety of activities simultaneously.

Strong combination of verbal and written communication skills to internal and external groups.

Specific experience in scaling or transforming a manufacturing organization, including implementing continuous improvement programs (LEAN, Six Sigma, etc.).

Have partnered with a senior leadership team in an environment of consistent growth and changing business cultures.

Prior success in scaling operational capabilities in a high growth environment.

Understanding and ability to adhere to established quality standards and regulatory compliance requirements for medical device or diagnostics.

A strong balance of analytical skills and action orientation to drive sustaining results with intensity, at times demonstrating the confidence, conviction, and teamwork to innovate new strategies and methodologies.

Have solid MRP system experience; SAP experience is a plus.

Strong financial and business acumen.

Travel up to 10% including some international travel.

About Thermo Fisher Scientific

When your part of the team at Thermo Fisher Scientific, important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe are examples of what we do daily. Your work will have real-world impact, and you’ll be supported in achieving your career goals!

Join a scientific community of over 100,000 passionate people across the globe having a positive impact on the world; there is no limit on where your career can take you with us!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards