A Systematic Review of the Literature on Health and Wellness Coaching: Defining a Key Behavioral intervention in Healthcare

Ruth Q Wolever, Leigh Ann Simmons, Gary A Sforzo, Diana Dill, Miranda Kaye, Elizabeth M Bechard, Mary Elaine Southard, Mary Kennedy, Justine Vosloo, Nancy Yang, Ruth Q Wolever, Leigh Ann Simmons, Gary A Sforzo, Diana Dill, Miranda Kaye, Elizabeth M Bechard, Mary Elaine Southard, Mary Kennedy, Justine Vosloo, Nancy Yang

Abstract

Primary objective: Review the operational definitions of health and wellness coaching as published in the peer-reviewed medical literature.

Background: As global rates of preventable chronic diseases have reached epidemic proportions, there has been an increased focus on strategies to improve health behaviors and associated outcomes. One such strategy, health and wellness coaching, has been inconsistently defined and shown mixed results.

Methods: A Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA)-guided systematic review of the medical literature on health and wellness coaching allowed for compilation of data on specific features of the coaching interventions and background and training of coaches.

Results: Eight hundred abstracts were initially identified through PubMed, with 284 full-text articles ultimately included. The majority (76%) were empirical articles. The literature operationalized health and wellness coaching as a process that is fully or partially patient-centered (86% of articles), included patient-determined goals (71%), incorporated self-discovery and active learning processes (63%) (vs more passive receipt of advice), encouraged accountability for behaviors (86%), and provided some type of education to patients along with using coaching processes (91%). Additionally, 78% of articles indicated that the coaching occurs in the context of a consistent, ongoing relationship with a human coach who is trained in specific behavior change, communication, and motivational skills.

Conclusions: Despite disparities in how health and wellness coaching have been operationalized previously, this systematic review observes an emerging consensus in what is referred to as health and wellness coaching; namely, a patient-centered process that is based upon behavior change theory and is delivered by health professionals with diverse backgrounds. The actual coaching process entails goal-setting determined by the patient, encourages self-discovery in addition to content education, and incorporates mechanisms for developing accountability in health behaviors. With a clear definition for health and wellness coaching, robust research can more accurately assess the effectiveness of the approach in bringing about changes in health behaviors, health outcomes and associated costs that are targeted to reduce the global burden of chronic disease.

Keywords: Systematic review; behavior change; behavioral intervention; coaching; health; wellness.

Figures

Figure 1
Figure 1
PRISMA flow diagram. From: Moher D, Liberati A, Tetzlaff J, Altman DG; The PRISMA Group. Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA statement. PLoS Med. 2009;6(6):e1000097. doi:10.1371/journal.pmed.1000097. For more information, visit www.prisma-statement.org.
Figure 2
Figure 2
Frequency of peer-reviewed articles published on health and wellness coaching across time.
Figure 3a
Figure 3a
Frequency of articles reporting various amounts of coach training.
Figure 3b
Figure 3b
Percentage of research and existing practice articles versus conceptual articles reporting various amounts of coach training.

References

    1. Bloom DE, Cafiero ET, Jané-Llopis E, et al. The global economic burden of non-communicable diseases. geneva: World economic forum; Updated 2011. Accessed April 29, 2013
    1. Meetoo D. Chronic diseases: The silent global epidemic. Br J Nurs. 2008;17(21):1320–5
    1. Centers for Disease Control and Prevention Rising health care costs are unsustainable. Accessed June 17, 2013
    1. Merrick EL, Horgan CM, Garnick DW, Hodgkin D, Morley M. Health plans' disease management programs: Extending across the medical and behavioral health spectrum? J Ambulatory Care Manage. 2008;31(4):342–53
    1. Baicker K, Cutler D, Song Z. Workplace wellness programs can generate savings. Health Aff. 2010;29(2):304–11
    1. Gemmill M, editor. Research note: Chronic disease management in Europe. European Commission Directorate-General “Employment, Social Affairs and Equal Opportunities” Unit E1—Social and Demographic Analysis. London: London School of Economics and Political Science; 2008
    1. Merrick EL, Horgan CM, Garnick DW, Hodgkin D, Morley M. Health plans' disease management programs: Extending across the medical and behavioral health spectrum? Ambul Care Manage. 2008;31(4):342–53
    1. Palmer S, Tubbs I, Whybrow A. Health coaching to facilitate the promotion of healthy behaviour and achievement of health-related goals. Int J Health Promotion Educ. 2003;41(3):91–3
    1. Butterworth S, Linden A, McClay W. Health coaching as an intervention in health management programs. Dis Manage Health Outcomes. 2007;15(5):299–307
    1. Butterworth S, Linden A, McClay W, Leo MC. Effect of motivational interviewing-based health coaching on employees physical and mental health status. J Occup Health Psychol. 2006;11(4):358.
    1. National Consortium for Credentialing of Health & Wellness Coaches A Call To Action. Accessed May 31, 2013
    1. Wolever RQ, Eisenberg DM. What is health coaching anyway? Arch Intern Med. 2011;171(22):2017–18
    1. Wennberg DE, Marr A, Lang L, O'Malley S, Bennett G. A randomized trial of a telephone care-management strategy. N Engl J Med. 2010;363(13):1245–55
    1. Bray K, Turpin RS, Jungkind K, Heuser G. Defining success in diabetes disease management: Digging deeper in the data. Disease Management. 2008;11(2):119–28 Accessed April 12, 2013
    1. Sacco WP, Morrison AD, Malone JI. A brief, regular, proactive telephone “coaching” intervention for diabetes: Rationale, description, and preliminary results. J Diabetes Complications. 2004;18(2):113–8 Accessed April 21, 2013
    1. Whittemore R, Chase S, Mandle CL, Roy SC. The content, integrity, and efficacy of a nurse coaching intervention in type 2 diabetes. Diabetes Educ. 2001;27(6):887–98 Accessed April 21, 2013
    1. Wolever R, Dreusicke M, Fikkan J, et al. Integrative health coaching for patients with type 2 diabetes A randomized clinical trial. Diabetes Educ. 2010;36(4):629–39 Accessed April 21, 2013
    1. Befort CA, Donnelly JE, Sullivan DK, Ellerbeck EF, Perri M.G.Group versus individual phone-based obesity treatment for rural women. Eating Behaviors. 2010;11(1):11–7
    1. Appel LJ, Clark JM, Yeh HC, et al. Comparative effectiveness of weight-loss interventions in clinical practice. N Engl J Med. 2011;365(21):1959–68
    1. Galantino ML, Schmid P, Milos A, et al. Longitudinal benefits of wellness coaching interventions for cancer survivors. International Journal of Interdisciplinary Social Sciences. 2009;4(10):41–58 Accessed April 13, 2013
    1. Edelman D, Oddone EZ, Liebowitz RS, et al. A multidimensional integrative medicine intervention to improve cardiovascular risk. J Gen Intern Med. 2006;21(7):728–34
    1. Vale MJ, Jelinek MV, Best JD, Santamaria JD. Coaching patients with coronary heart disease to achieve the target cholesterol: A method to bridge the gap between evidence-based medicine and the. J Clin Epidemiol. 2002;55(3):245–52
    1. Vale MJ, Jelinek MV, Best JD, et al. Coaching patients on achieving cardiovascular health (COACH) a multicenter randomized trial in patients with coronary heart disease. Arch Intern Med. 2003;163(22):2775–83
    1. Butz AM, Matsui EC, Breysse P, et al. A randomized trial of air cleaners and a health coach to improve indoor air quality for inner-city children with asthma and secondhand smoke exposure. Arch Pediatr Adolesc Med. 2011;165(8):741.
    1. Frosch DL, Uy V, Ochoa S, Mangione CM. Evaluation of a behavior support intervention for patients with poorly controlled diabetes. Arch Intern Med. 2011;171(22):2011–7
    1. Leveille SG, Huang A, Tsai SB, Allen M, Weingart SN, Iezzoni LI. Health coaching via an internet portal for primary care patients with chronic conditions: A randomized controlled trial. Med Care. 2009;47(1):41–7
    1. Nguyen HQ, Gill DP, Wolpin S, Steele BG, Benditt JO. Pilot study of a cell phone-based exercise persistence intervention post-rehabilitation for COPD. Int J Chron Obstruct Pulmon Dis. 2009;4:301–13
    1. Frates EP, Moore MA, Lopez CN, McMahon GT. Coaching for behavior change in physiatry. Am J Phys Med Rehabil. 2011(90):1074–82
    1. Grey M, Whittemore R, Liberti L, Delamater A, Murphy K, Faulkner MS. A comparison of two internet programs for adolescents with type 1 diabetes: design and methods. Contemp Clin Trials. 2012;33(4):769–76
    1. Stephens J, Allen JK, Dennison-Himmelfarb CR. “Smart” coaching to promote physical activity, diety change, and cardiovascular health. J Cardiovasc Nurs. 2011;26(4):282–4
    1. Ding D, Liu H, Cooper R, Cooper RA, Smailagic A, Siewiorek D. Virtual coach technology for supporting self-care. Phys Med Rehabil Clin N Am. 2010;21(1):179.
    1. Fritsch MA, Montpellier J, Kussman C. Worksite wellness: a cholesterol awareness program. AAOHN J. 2009;57(2):69–76
    1. Yen L, Edington MP, McDonald T, Hirschland D, Edington DW. Changes in health risks among the participants in the united auto workers-general motors LifeSteps health promotion program. Am J Health Promot. 2001;16(1):7–15
    1. Olsen JM, Nesbitt BJ. Health coaching to improve healthy lifestyle behaviors: An integrative review. Am J Health Promot. 2010;25(1):e1–e12
    1. Delahanty L. Research charting a course for evidence-based clinical dietetic practice in diabetes. J Hum Nutr Diet. 2010;23(4):360–70
    1. Snyder S. Health coaching education: a conversation with pioneers in the field. Global Adv Health Med. 2013;2(3):12–24
    1. Moher D, Liberati A, Tetzlaff J, Altman DG; The PRISMA Group Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA statement. PLoS Med. 2009;6(6):e1000097
    1. Liberati A, Altman DG, Tetzlaff J, Mulrow C, Gøtzsche PC, et al. The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration. PLoS Med. 2009;6(7):e1000100.
    1. Green S, Higgins J. Glossary. Cochrane Handbook for Systematic Reviews of Interventions 4.2.5 [updated May 2005]. 2009. Accessed June 24, 2013
    1. Institute of Medicine Crossing the quality chasm: a new health system for the 21st century. Washington, DC: Committee on Quality of Health Care in America, Institute of Medicine, 2001
    1. Hendren S, Griggs J, Epstein R, et al. Study protocol: a randomized controlled trial of patient navigation-activation to reduce cancer health disparities. BMC Cancer. 2010;10(1):551.
    1. Aoun S, Osseiran-Moisson R, Collins F, Newton R, Newton M. A self-management concept for men at the community level: The ‘Waist' Disposal Challenge. J Health Psychol. 2009;14(5):663–74
    1. Ovbiosa OE, Long A. Wellness program satisfaction, sustained coaching participation, an acheivement of health goals. J Occup Environ Med. 2012;54(5):592–7
    1. Brook OH, van Hout H, Stalman W, et al. A pharmacy-based coaching program to improve adherence to antidepressant treatment among primary care patients. Psychiatr Serv. 2005;56(4):487–9
    1. Hanks C, Kitzman H, Milligan R. Implementing the COACH relationship model: Health promotion for mothers and children. ANS Adv Nurs Sci. 1995;18(2):57–66
    1. Potempa KM, Butterworth SW, Flaherty-Robb MK, Gaynor WL. The healthy ageing model: Health behaviour change for older adults. Collegian. 2010;17(2):51–5
    1. Elbers NA, Akkermans AJ, Cuijpers P, Bruinvels DJ. Empowerment of personal injury victims through the internet: design of a randomized controlled trial. Trials. 2011;(12):29–38
    1. Allen M., Im-allen M, Lezzoni LI, Huang A, Huang L, Leveille SG. Improving patient-clinician communication about chronic conditions: description of an internet-based nurse E-coach intervention. Nurs Res. 2008;57(2):107–12
    1. Saleh SS, Alameddine MS, Hill D, Darney-Beuhler J, Morgan A. The effectiveness and cost-effectiveness of a rural employer-based wellness program. J Rural Health. 2010;26(3):259–65
    1. Ottaviano M, Vera-Muñoz C, Arredondo M, Salvi D. A system to promote self-behaviors of patients with coronary heart disease. Conf Proc IEEE Eng Med Biol Soc. 2010;2010:3843–6
    1. Margolius D, Bodenheimer T, Bennett H, et al. Health coaching to improve hypertension treatment in a low-income, minority population. Ann Fam Med. 2012;10(3):199–205
    1. McDonald DD, Gifford T, Walsh S. Effect of a virtual pain coach on older adults' pain communication: a pilot study. Pain Management Nursing. 2011(12(1)):50–6
    1. DeBar LL, Ritenbaugh C, Aickin M, et al. Youth: a health plan-based lifestyle intervention increases bone mineral density in adolescent girls. Arch Pediatr Adolesc Med. 2006;160(12):1269.
    1. Wennberg DE, Marr A, Lang L, O'Malley S, Bennett G. A randomized trial of a telephone care-management strategy. N Engl J Med. 2010;363(13):1245–55
    1. Brook O, van Hout H, Nieuwenhuyse H, Heerdink E. Impact of coaching by community pharmacists on drug attitude of depressive primary care patients and acceptability to patients; a randomized controlled trial. Eur Neuropsychopharmacol. 2003;13(1):1–9
    1. Coberley CR, McGinnis M, Orr PM, et al. Association between frequency of telephonic contact and clinical testing for a large, geographically diverse diabetes disease management population. Dis Manag. 2007;10(2):101–9
    1. Grey M, Jaser SS, Holl MG, Jefferson V, Dziura J, Northrup V. A multifaceted school-based intervention to reduce risk for type 2 diabetes in at-risk youth. Prev Med. 2009;49(2-3):122–8
    1. Jefferson V, Jaser SS, Lindemann E, et al. Coping skills training in a telephone health coaching program for youth at risk for type 2 diabetes. J Pediatr Health Care. 2011;25(3):153–61
    1. Meek JA, Citrin RS. Integrating services for optimal proactive care. Lippincotts Case Manag. 2004;9(5):232–8
    1. Domian EW, Baggett KM, Carta JJ, Mitchell S, Larson E. Factors influencing mothers' abilities to engage in a comprehensive parenting intervention program. Public Health Nurs. 2010;27(5):399.
    1. Kim YM, Putjuk F, Basuki E, Kols A. Increasing patient participation in reproductive health consultations: an evaluation of “Smart patient” coaching in Indonesia. Patient Educ Couns. 2003;50(2):113–22
    1. Leahey T, Wing R. A randomized controlled pilot study testing three types of health coaches for obesity treatment: peer, professional, and mentor. Obesity (Silver Spring). 2012June25
    1. Leung LB, Busch AM, Nottage SL, et al. Approach to antihypertensive adherence: A feasibility study on the use of student health coaches for uninsured hypertensive adults. Behav Med. 2012;38(1):19–27
    1. Nelson K, Pitaro M, Tzellas A, Lum A. Transforming the role of medical assistants in chronic disease management. Health Aff. 2010;29(5):963–5
    1. Rosenstock IM. The health belief model: explaining health behavior through expectancies. In: Glanz K, Lewis FM, Rimer BK, editors. San Francisco, CA: Jossey-Bass; 1990:39–62
    1. Bandura A. The explanatory and predictive scope of self-efficacy theory. J Clin Soc Psychol. 1986;4(3):359–73
    1. Bandura A. Self-efficacy: the exercise of control. New York, NY: Worth Publishers; 1997
    1. Ajzen I. The theory of planned behavior. Organ Behav Hum Decis Process. 1991;50(2):179–211
    1. Ajzen I. Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior. J Appl Soc Psychol. 2002;32(4):665–83
    1. Prochaska JO, Velicer WF. Behavior change: The transtheoretical model of health behavior change. Am J Health Promot. 1997;12(1):38–48
    1. Prochaska JO, Norcross JC, DiClemente CC. Changing for good. New York, NY: Harper Paperbacks; 1995
    1. Prochaska JO, DiClemente CC. Stages and processes of self-change of smoking: toward an integrative model of change. J Consult Clin Psychol. 1983;51(3):390–5
    1. Deci EL, Ryan RM. Self-determination theory: when mind mediates behavior. J Mind Behav. 1980;1(1):33–43
    1. Ryan RM, Deci EL. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. Am Psychol. 2000;55(1):68–78
    1. Ryan RM, Deci EL. Self-regulation and the problem of human autonomy: Does psychology need choice, self-determination, and will? J Pers. 2006;74(6):1557–86
    1. Bem DJ. Self-perception: An alternative interpretation of cognitive dissonance phenomena 1. Soc Psychol. 1992:1 (296).
    1. Miller WR, Zweben A, DiClemente CC, Rychtarik RG. Motivational enhancement therapy manual. Department of Health and Human Resources, Washington, DC; 1995
    1. Miller WR, Rollnick S. Motivational interviewing: preparing people for change. London: Guilford; 2002
    1. Emmons KM, Rollnick S. Motivational interviewing in health care settings: Opportunities and limitations. Am J Prev Med. 2001;20(1):68–74
    1. Simmons LA, Wolever RQ. Integrative health coaching and motivational interviewing: synergistic approaches to behavior change in healthcare. Global Adv Health Med. 2013;2(4):24–31
    1. Dill D, Gumpert P. What is the heart of health care? Advocating for and defining the clinical relationship in patient-centered care. J Participatory Med. 2012;4(April25):e10
    1. Adler A, Ansbacher HL. The individual psychology of Alfred Adler: a systematic presentation in selections from his writings. New York, NY: Harper & Row; 1964
    1. Adler A. Understanding human nature. Brett C, translator. Center City, MN: Hazelden; 1927
    1. Jung C. The portable Jung. Campbell J, editor; Hull, translator. London and New York: Penguin Viking; 1976
    1. Jung C. Modern man in search of a soul. Dell WS, Baynes CF, translators. New York, NY: Harcourt, Brace and Company; 1933:175–99
    1. Rogers CR. Client-centered therapy: its current practice, implications and theory. Boston, MA: Houghton Mifflin; 1951
    1. Wolever RQ, Caldwell KL, Wakefield JP, et al. Integrative health coaching: An organizational case study. Explore (NY). 2011;7(1):30–6
    1. Smith LL, Lake NH, Simmons LA, Perlman AI, Wroth S, Wolever RQ. Integrative health coach training: A model for shifting the paradigm toward patient-centricity and meeting new national prevention goals. Global Adv Health Med. 2013;2(3):66–74
    1. Michie S, Abraham C, Whittington C, McAteer J, Gupta S. Effective techniques in healthy eating and physical activity interventions: A meta-regression. Health Psychol. 2009;28(6):690.
    1. Linden A, Butterworth SW, Prochaska JO. Motivational interviewing-based health coaching as a chronic care intervention. J Eval Clin Pract. 2010;16(1):166–74
    1. Butterworth S. Health-coaching strategies to improve patient-centered outcomes. J Am Osteopath Assoc. 2010;110(4):eS12–4
    1. Caldwell KL, Grey J, Wolever RQ. The process of patient empowerment in integrative health coaching: how does it happen? Global Adv Health Med. 2013;2(3):48–57
    1. Caldwell K, Baime M, Wolever RQ. Mindfulness based approaches to obesity and weight loss maintenance. J Ment Health Counseling. In press.
    1. Wolever RQ, Webber DM, Meunier JP, Greeson JM, Lausier ER, Gaudet TW. Modifiable disease risk, readiness to change, and psychosocial functioning improve with integrative medicine immersion model. Altern Ther Health Med. 2011;17(4):38.
    1. Burke BL, Arkowitz H, Menchola M. The efficacy of motivational interviewing: A meta-analysis of controlled clinical trials. J Consult Clin Psychol. 2003;71(5):843–60
    1. Knight KM, McGowan L, Dickens C, Bundy C. A systematic review of motivational interviewing in physical health care settings. Br J Health Psychol. 2006;11(2):319–32
    1. Lawson K, Wolever RQ. Health coaching for behavior change: motivational interviewing methods and practice. Wall Township, NJ: Healthcare Intelligence Network; 2009
    1. Miller WR, Moyers TB, Ernst D, Amrhein P, editors. Manual for the motivational interviewing skill code (MISC). Version 2.1 ed.University of New Mexico, Albuquerque, NM: Center on Alcoholism, Substance Abuse, and Addiction; 2008
    1. Moyers TB, Martin T, Manuel JK, Miller WR, Ernst D, editors. Revised global scales: motivational interviewing treatment integrity 3.1.1(MITI 3.1.1). University of New Mexico, Albuquerque, NM: University of New Mexico Center on Alcoholism, Substance Abuse and Addictions; 2010
    1. Davis L, Loyo K, Glowka A, et al. A comprehensive worksite wellness program in Austin, Texas: partnership between Steps to a Healthier Austin and Capital Metropolitan Transportation Authority. Prev Chronic Dis Public Health Res Pract Policy. 2009;6(2):1–5
    1. Armstrong C, Wolever RQ, Manning L, et al. Group health coaching: strengths, challenges and next steps. Global Adv Health Med. 2013;2(3):95–102
    1. Bordin ES. Theory and research on the therapeutic working alliance: new directions. In: Horvath AO, Greenberg LS, editors. The working alliance: theory, research and practice. New York, NY: John Wiley & Sons; 1994:13–34
    1. Prochaska JJ, Spring B, Nigg CR. Multiple health behavior change research: an introduction and overview. Prev Med. 2008;46(3):181–8
    1. Swerissen H, Crisp BR. The sustainability of health promotion interventions for different levels of social organization. Health Promotion Int. 2004;19(1):123–30

Source: PubMed

3
Prenumerera