Associate Optimization Specialist

Job Description

Knowledge, Skills and Abilities:

• Basic knowledge of procedural documents

• Basic understanding of process improvement fundamentals

• Fundamental investigative and analytical skills

• Familiarity with regulatory guidelines and directives

• Working knowledge of project management standards and practices

• Good interpersonal skills and problem-solving ability

• Good computer skills and proficiency with Microsoft Office• Effective ability to query, compile, enter, track and maintain data and records management systems• Fundamental ability to translate issues into actionable business solutions• Close attention to detail and strong organizational skills to deliver high quality work within project timelines• Effective oral presentation and written communication skills including the ability to communicate in English, both orally and in writing

Essential Functions:

• Supports and collaborates with initiative teams to prepare, organize, coordinate, document, and/or provide the development and delivery of department services

• Creates varied support materials, presentations, and/or tools to support the department’s remit and strategies

• Prepares, coordinates and/or delivers working group materials and communications per established processes, timelines, and milestones

• Supports and participates in process improvement initiative teams

• Participates and supports initiatives to develop, optimize, improve, and assess compliance with processes and associated systems/applications, training, and communications

• Undertakes projects, assignments, and administrative tasks per business needs

• Ability to work Overnight shift to accommodate US business hours