Intern - Technical Business Manager

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.\n\nTechnical Business Manager\n\nThermo Fisher Scientific, Pharma Service, plant in Ferentino is a world class contract manufacturing facility, specialized in aseptic injectable drugs. Joining more than 1100 colleagues on site, the selected candidate will experience a dynamic, driven, and fast-growing environment. \n\nDiscover Impactful Work:\n\nTechnical Business Manager is a highly rewarding role, and it’s the perfect opportunity to leverage your Account Management skills in a world-class multinational environment. You will be instrumental in proactively managing customer expectations and ensure that correct actions are implemented to support them in delivering life-saving medicines to patients across the world. \n\n\nSPECIFICALLY YOU WILL CARRY OUT THE FOLLOWING DUTIES: \n- Understand technical requirements of clients, find the best solution, identify production costs and prepare quotations and cost books.\n\n- Collaborate with the technical departments to be sure that costs, timeline and customer expectations, are always met.\n\n- Actively participate and lead contractual discussions together with internal members\n\n- Elevate client satisfaction and revenues from the production order, in compliance with contract requirements (due dates and service level);\n\n- collaborate with the involved parties inside the plant in order to identify, propose and carry out an efficient plan to settle the issue, while protecting Patheon interests and image; \n\n- ensure the development and management of good relationships with clients of the plant\n\nActing as the main point of contact, you will ensure the effective and efficient management of a customer account, guarantee a correct understanding of customer requirements in terms of expected dates and costs also ensure that during the lifecycle of product everything is done within MSA and agreement requirements with clients. \n\nKeys to Success:\n\n\nSKILLS\n- hands-on experience in pharmaceutical/chemical Industry and CMO manufacturing processes;\n\n- experience in account management and in a customer-facing role\n\n- analytical skills, Business & Costumer focused, excellent relationships skills at all levels;\n\n- fluent English (speaking, reading, writing) and Italian\n\n- ability to work well independently and in a team-based environment.\n\nOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.\n\n\nAPPLY TODAY! HTTP://JOBS.THERMOFISHER.COM \nThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. \n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n\nACCESSIBILITY/DISABILITY ACCESS\nJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job app