Manager Clin Ops Delivery

This specific Clinical Operation Manager will be leading activities and automatic processes for creation of subjects, visits, as well as the tracking of these and study activities with the help of Robots or softwares. The Manager will design, improve and develop existing processes using different reports and dashboards from multiple data sources using various software tools and reporting tools to identify and resolve data issues.

• Assists users with data extrapolation from multiple sources; generates summary data.
• Develops and tests queries and reports against various databases based on user-specified criteria to fulfill user requirements.
• Develops the scope and design of reports by working closely with the requestors.
• Applies comprehensive business knowledge and thorough understanding of database structure and capabilities to filter and guide business user requests.
• Develops guides and conventions to ensure data is entered into key PPD systems, databases and/or tools appropriately to ensure consistent and accurate reporting.
• Delivers and/or supports training to project teams and users on reporting systems and functionality, specifically utilizing pre-defined reports and tools.

Job Qualification

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 4+ years).
• Experience with PPD Systems such as CTMS, Rave, Preclarus.

Knowledge, Skills and Abilities:

• Ability to multitask, prioritize and pay close attention to detail
• Strong written and verbal communication skills
• Strong understanding of relational database concepts
• Skill to organize and analyze interpret data trends
• Ability to focus on project work and efficiently bring projects to completion
• Familiarity with data manipulation or presentation tools such as SQL, report writing packages, or MS Access
• Demonstrated proficiency in office productivity applications (such as Microsoft Word, PowerPoint, Visio and Excel)
• Ability to effectively manage projects, budgets and timelines
• Ability to work as a member of a multi-disciplinary team and adapt to changing priorities

Management Role:

• Previous management responsibility

PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.  Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel (under 10%)