Engineer II, Field Service

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Are you an ambitious and proven Engineer looking for an exceptional opportunity to make a difference? Join our world-class team at Thermo Fisher Scientific Inc. as an Engineer II, Field Service. As a global leader in scientific research and innovation, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Location/Division

Hillsboro, Oregon, US/Materials & Structural Analysis Division (MSD)

Responsibilities:

• Work closely with teams from different departments to effectively implement new products and service strategies.
• Compete in a fast-paced environment to deliver exceptional service and support to our valued customers.
• Perform meticulous diagnostic assessments, proactive maintenance, and preventive measures.
• Provide technical expertise and support to customers, ensuring their equipment operates at peak performance.
• Strictly adhere to all safety procedures and protocols.
• Provides onsite commissioning of instruments, repairs, upgrades, updates, and preventive maintenance.
• Displays integrity, understanding, tact, fairness, and technical knowledge in all customer interactions.
• Collaborates with internal partners to resolve customer issues and improve processes.
• Follows policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, trunk stock management, etc.
• Maintains technical proficiency level for servicing our instrument line-up by reviewing instrument manuals/technical documents, attending trainings, and participation in team meetings.

Requirements:

• Bachelor’s degree in engineering, biology, chemistry, or a related field. Equivalent work experience and knowledge can substitute.
• Typically requires approximately 2+ years hands on technical experience installing, solving, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober, or similar systems.
• Proven ability to diagnose and repair complex scientific equipment.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and analytical abilities.

Thermo Fisher Scientific is an equal opportunity employer and offers reasonable accommodations for applicants requiring assistance in the job application process. If you have a disability or require an accommodation, please contact us at 1-855-471-2255*. We value diversity and inclusion in our workforce, and we welcome applicants from all backgrounds.

Apply today to be part of our collaborative and innovative team! Visit http://jobs.thermofisher.com to start your journey.