Vice President, Clinical Project Management - Internal Medicine

Job Overview
Direct and lead the operations of an assigned clinical project management global portfolio with full accountability for successful project and program delivery. Develop plans to ensure the allocation of human, material, system and fiscal resources for assigned area of accountability. Determine strategic goals and objectives for the group and ensure operational alignment with senior management priorities. Lead and direct functional strategic initiatives and partner with key stakeholders to develop implementation plans.

Essential Functions
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems. Approve actions on human resources matters.
• Direct the operations of the clinical project management staff, assuring project deliverables are achieved for each project management role. Overall accountability for delivery of portfolio, ensure all delivery management processes are followed, e.g. MPR, SGR, IPMP. Effective risk identification and mitigation across the portfolio including issue identification, management and resolution.
• Lead and develop managers to assure the development of staff along career progression goals and strategic departmental and corporate priorities. Ensure appropriate delivery unit resource supply/demand balancing inclusive of talent attraction, talent placement, onboarding and training. Prioritize development of employees for career progression.
• Formulate effective strategic goals for the assigned unit globally and take ownership for strategic initiatives, including development of measures for success. Participate in pipeline review to enable effective unit evolution and planning, support customer in regulatory, partnership activities where requested. Ensure customer is kept appraised on IQVIA offering development and ensures understanding of evolving customer strategy and how that may impact future delivery needs. Ensure delivery unit evolves in line with/ahead of customer evolving needs/business volumes.
• Ensure effective financial management of portfolio performance, with a strong focus on productivity for all total project and delivery unit (EBITDA & EAC index management). Manage to L3 unit metrics (delivery, financial, customer, growth, quality, strategy). Understand and ensure delivery against commercial frameworks and contractual obligations - collaborate with the account team to ensure adequacy of partnership processes. Proactively identify processes suitable for improvement/optimization and leverages lessons learned to drive continuous improvement. Identify, agree, monitor and act on KPI/KQIs and review, contribute and maintain customer operations charter/manual. Participate in customer governance meetings and effectively manages relationship with key customer stakeholders.
• Partner with non-delivery unit functions, e.g. SM, DSSR to ensure adequacy of resourcing,
• Develop relationships with key customer accounts, specifically therapeutic decision makers, and engage through regular customer meetings for key accounts.
• Provide strategic leadership and input for the resourcing process and outcomes, hiring targets and processes and onboarding and training standards. Continually review and ensure adequate resources are available to meet deliverables and milestones.
• Influence and shape the direction of Clinical project Management including recommendations regarding policies and practices.
• Evaluate the quality of the work product, together with the workload, quality and budget metrics through regular analysis of data. Initiate action plans to improve efficiencies, project outcomes and quality metrics for processes and roles.
• Ensure projected net revenue and contribution margins, overhead costs and operating surplus for projects within the remit of the group. Play a leadership role in the budget development process and in the development of key fiscal outcome metrics. Monitor the execution of the budget via thorough analysis of ongoing outputs. Proactively develop forecasts and risk assessment in alignment with budgetary goals. Institute fiscal action plans when necessary.
• Provide executive leadership for project teams when necessary to manage project related challenges and to achieve exemplary customer service.
• Drive quality or process improvement initiatives related to corporate or departmental strategic plans. Ensure leading KQIs are identified, monitored and acted on. Plan for timely QI identification and CAPA development and implementation, completion of monthly quality review to identify pan portfolio/therapeutic area/asset themes that require action.
• Participate in function and/or corporate initiatives, special project assignments, and as a client liaison or departmental cross-functional liaison.

Qualifications
• Bachelor's Degree Life sciences or related field
• Requires an experienced clinical operations leader, with greater than 15 years clinical research experience in GCP and drug development including 10 years of leadership experience including multi-regional and global focus or equivalent combination of education, training and experience.
• Experience and knowledge obtained through advanced education, combined with operational and strategic experience. Demonstrable people leadership skills coupled with the ability to motivate teams and lead by example. Leading in a complex environment, whilst being flexible and agile to changing needs are critical success factors.
• Requires advanced business knowledge, general management and leadership capability to lead business or functional teams.
• Business Acumen - High degree of business acumen, coupled with the ability to drive productivity and achieve financial goals, whilst quality & delivery is maintained. Drive innovation, process improvement and adoption of innovative technologies as part of Core. Balance operational and strategic priorities, with an ability to think/act strategically, establishing a vision, execution and adjustment.
• Financial management - Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Therapeutic expertise - In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines In depth technical and/or therapeutic expertise and knowledge of study, project and drug development processes.
• Communication skills - Excellent communication and interpersonal skills, including strong command of English language. Strong presentation skills.
• People leadership - Highly effective team leadership skills. Strong influencing and negotiation skills.
• Customer Management - Excellent customer service skills: active listening, assertive communication, ability to compromise, influence and achieve win-win outcomes.
• Collaboration - Sound judgment and decision making skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Proven ability to work through others in a global matrix environment to deliver results to the appropriate quality and timeline metrics.
• IT literate - Strong software and computer skills, including MS Office applications.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.