With-Me - Technology-Aided Phone Coaching for Occupational Health Study

The purpose of this study is to examine whether the technology (web-based coaching, profiling and suggestion tool) brings added value to the traditional phone coaching in occupational health context. The interventions are phone counseling interventions. The other intervention exploits additionally a specific web-based coaching, profiling and suggestion tool.

Study Overview

• Status: Completed
• Conditions: Psychological Stress
• Intervention / Treatment: Behavioral: Technology-aided phone wellness counselling; Behavioral: Phone wellness counselling

Detailed Description

The study focuses on mental well-being. The both interventions include intensive and independent phase.

The intensive phase lasts 13 weeks. In the intensive phase, goals for the coaching are defined. Coach calls the customer every two weeks and they discuss about the actions that took place in the previous two weeks and what they need to do in the next two weeks. In the technology-aided arm, customers get and analysis of their change needs via digital tool. Based on the change needs they receive task/goal suggestions from which they need to choose 3. Coach is able to see these choices and exploits it in the coaching. The selected behavioral activation interventions are delivered to customer utilizing a web-based coaching tool.

The independent phase lasts 13 weeks. In the independent phase, technology-aided group is coached via the digital tool. The phone counseling group gets 3 phone calls.

• Study Type: Interventional
• Enrollment (Actual): 50
• Phase: Not Applicable

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: 18 years and older (Adult, Older Adult)
• Accepts Healthy Volunteers: Yes
• Genders Eligible for Study: All

Description

Inclusion Criteria:

• At least a bachelor level degree
• Age over 18 years
• Decreased psycho-physic state (own assessment)
• Is in a relationship
• Motivated to enhance own well-being and willing to change lifestyle, to do exercises related on mental well-being and relationship
• Willing to use technological wellness coaching tools, familiarity with technology

Exclusion Criteria:

• Work includes night shifts
• Acute health conditions or serious diseases
• Chronical pain affecting functionality
• Long period(s) of absence from work during the coaching period (e.g. long vacation, alternation leave, parental leave, pension)
• Participation in some other study

Study Plan

How is the study designed?

Design Details

• Primary Purpose: Health Services Research
• Allocation: Randomized
• Interventional Model: Parallel Assignment
• Masking: None (Open Label)

Number of Arms

2

Arms and Interventions

Participant Group / Arm	Intervention / Treatment
Experimental: Technology-aided counseling; Customers receive intervention via technology-aided phone wellness counseling. The intensive phase lasts 13 weeks and includes 5 phone calls. The customers are able to view their change change needs and choose tasks/goals for the coaching. The independent phase lasts 13 weeks and coaching is done via a digital tool.	Behavioral: Technology-aided phone wellness counselling; The intervention provides phone wellness counselling with the help of web-based interventions, digital profiling and suggestion tool in occupational health.
Active Comparator: Traditional counseling; Customers receive intervention via traditional phone wellness counseling. The intensive phase lasts 13 weeks and includes 5 phone calls. Change needs and goals are set during the phone calls. The independent phase lasts 13 weeks and includes 3 phone calls.	Behavioral: Phone wellness counselling; The intervention provides phone wellness counseling in occupational health.

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Time used for coaching	Measured by the coaches' working time dedicated to coaching from manual logs and Movendos log. This is used to evaluate the cost of coaching.	6 months
Psychological wellbeing	Measured by the Työoptimi occupational health questionnaire. This is used to evaluate the effectiveness of the coaching.	6 months

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Customer satisfaction for coaching	Measured by ad hoc questionnaires.	6 months
Occupational health	Measured by Työoptimi occupational health questionnaire.	6 months
Satisfaction to life situation	Measured by scale from 1 to 5.	6 months
Self-esteem	Measured by 10-item Rosenberg's Self-Esteem Scale.	6 months
Cognitive fusion	Measured by 7-item Cognitive Fusion Questionnaire	6 months
Perceived stress	Measured by a single-item stress scale.	6 months
Satisfaction to a relationship	The scale is modified from The Family Federation of Finland's quality test of a relationship.	6 months
Activeness in conducting tasks	Self-assessment measured via phone interviews and questionnaires.	6 months
Carefulness in conducting tasks	Self-assessment measured via phone interviews and questionnaires.	6 months
Readiness to change	Readiness to change scale measured by questionnaire based on Transtheoretical Model (Stages of Change).	6 months
Lifestyle	Evaluated by ad hoc questionnaire on amount of sleep, alcohol consumption and smoking, and eating habits.	6 months
Number of the changes made to the profile	Data from the profiling database.	1 month
Perceived Accuracy of the profiling tool	Assessed by the coaches via questionnaires.	1 month
Perceived ease of use	Measured by questionnaires to customers, questionnaires and interview to coaches.	6 months
Perceived usefulness	Measured by the questionnaires to customers, questionnaires and interview to coaches.	6 months

Collaborators and Investigators

• Sponsor: VTT Technical Research Centre of Finland
• Collaborators: Technical University of Denmark; Firstbeat Technologies Ltd.; Mawell Care Ltd; Mawell Ltd; Oulun Työterveys
• Investigators: Principal Investigator: Hannu Nieminen, PhD, Technical University of Denmark; Principal Investigator: Jouni Kaartinen, DSc, VTT Technical Research Centre of Finland Ltd

Publications and helpful links

General Publications

• Muuraiskangas ST, Honka AM, Junno UM, Nieminen HO, Kaartinen JK. A Technology-Assisted Telephone Intervention for Work-Related Stress Management: Pilot Randomized Controlled Trial. J Med Internet Res. 2022 Jul 13;24(7):e26569. doi: 10.2196/26569.

Helpful Links

• Project website

Study record dates

Study Major Dates

• Study Start: November 1, 2014
• Primary Completion (Actual): November 1, 2015
• Study Completion (Actual): January 1, 2016

Study Registration Dates

• First Submitted: May 6, 2015
• First Submitted That Met QC Criteria: May 12, 2015
• First Posted (Estimate): May 15, 2015

Study Record Updates

• Last Update Posted (Estimate): April 26, 2016
• Last Update Submitted That Met QC Criteria: April 25, 2016
• Last Verified: April 1, 2016

More Information

Terms related to this study

• Keywords: Well-being; Coaching; Digital Health; Lifestyle; Occupational Health; Guideline Adherence; Cost-Effectiveness; Psychological Stress; User Experience; Profiling; Customer Satisfaction
• Additional Relevant MeSH Terms: Behavioral Symptoms; Stress, Psychological
• Other Study ID Numbers: 332885 With-Me-Occ