Assessing Satisfaction With Contraceptive Counseling Using Telephone Versus Video Telehealth Visits

October 29, 2024 updated by: Washington University School of Medicine

Pilot Randomized Controlled Trial to Assess Satisfaction With Contraceptive Counseling Using Telephone Versus Video Telehealth Visits

The Contraceptive Choice Center (C3) will compare the patient experience between patients receiving contraceptive counseling using a telephone versus video telehealth model.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Detailed Description

The Contraceptive Choice Center (C3) will offer contraceptive counseling to patients via telehealth. Participants will be randomized to receive counseling via video or telephone. We will compare patient satisfaction with contraceptive counseling, receipt of desired contraceptive method, and identification of barriers with technology use.

Study Type

Interventional

Enrollment (Actual)

214

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • United States
    • Missouri
      • Saint Louis, Missouri, United States, 63110
        • Washington University School of Medicine

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

14 years and older (Child, Adult, Older Adult)

Accepts Healthy Volunteers

No

Description

Inclusion Criteria:

  • Able to speak and read English
  • Access to video-capable technology

Exclusion Criteria:

  • Incarceration
  • Unable to provide informed consent secondary to language barrier or cognitive limitation

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: Randomized
  • Interventional Model: Parallel Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Video
Patients will complete contraceptive counseling using a video-based platform. Patients and counselors will have an audio and video connection.
Other: Contraceptive Counseling
Patients will receive contraceptive counseling to review all available contraceptive methods prior to their visit with a clinician.
Experimental: Telephone
Patients will complete contraceptive counseling on a telephone call. Patients and counselors will have an audio connection only.
Other: Contraceptive Counseling
Patients will receive contraceptive counseling to review all available contraceptive methods prior to their visit with a clinician.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Patient Satisfaction Assessed by IQFP
Time Frame: Baseline

Interpersonal Quality in Family Planning (IQFP) scale

Continuous score: 11-55, higher scores indicate higher patient satisfaction Dichotomous: highest score (55) versus lower scores, highest score indicates highest patient satisfaction
Baseline

Secondary Outcome Measures

Outcome Measure
Measure Description
Time Frame
% of Patients Receiving Desired Contraceptive Method Assessed by Medical Record Review
Time Frame: 30 Days Post Baseline
30 Days Post Baseline
% of Patients Reporting Barriers to Technology Use Assessed by Baseline Questionnaire
Time Frame: Baseline
Percentage of patients reporting limited access to mobile telephone or computer with video capabilities, unreliable telephone or internet service, and environmental distractors (i.e. loud noises, lack of privacy)
Baseline

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

Washington University School of Medicine

Collaborators

Society of Family Planning

Investigators

  • Principal Investigator: Jennifer A Reeves, MD, MPH, Washington University School of Medicine

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

June 1, 2022

Primary Completion (Actual)

June 14, 2023

Study Completion (Actual)

June 26, 2023

Study Registration Dates

First Submitted

March 23, 2022

First Submitted That Met QC Criteria

April 5, 2022

First Posted (Actual)

April 7, 2022

Study Record Updates

Last Update Posted (Estimated)

November 1, 2024

Last Update Submitted That Met QC Criteria

October 29, 2024

Last Verified

October 1, 2024

More Information

Terms related to this study

Additional Relevant MeSH Terms

Other Study ID Numbers

  • 202203067

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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