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Business Insights Analyst (Remote)

Syneos Health

Republic of Serbia-Europe - SRB-Home-Based


Business Insights Analyst

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities 

  • Agile in acquiring, engineering and analyzing data from a variety of sources using Databricks, Python, SQL, Data Factory.Automate and maintain accurate data flows and models.
  • Power BI development experience, Able to build impactful, intuitive visualizations
  • Able to project manage initiatives driving communications across teams for shared prioritization and execution with support for clear roles and responsibilities tracked across project
  • Identifies, analyzes and interprets trends or patterns in complex industry and customer data sets in support of strategic and ad hoc requests as well as maintenance of existing dashboards.
  • Under the guidance and direction of Business Insights leadership, supports the development of management level presentations and reporting of data-driven insights that lead to improvement in sales performance and realization of strategic goals across the enterprise.
  • Experience in supporting high data quality standards and driving continuous improvement in both aligning with source data as well as integrating sources to report best available.
  • Able to liase with IT colleagues to solve technical challenges and define best practices with available tools
  • Supports large strategic projects and dashboards during their lifecycle including gathering requirements, project planning, progress tracking, evaluation of success metrics and status reporting.
  • Ensures ongoing department reporting related to enterprise objectives and surfacing strong potential opportunities as well as analysis of industry trends are aligned with both Business Insights team needs as well as stakeholder self-service.
  • Identifies opportunities to streamline / automate and efficiently produce information for ongoing requests.  Supports the integration of data sets for more comprehensive customer and competitive insights.
  • Promotes and contributes to a team environment by sharing successful ideas and supporting analysis with colleagues in order to further the groundwork for standardization and continuity of reports within the organization to drive credibility.
  • Integral member of a positive, results orientated work environment while building partnerships through teamwork and communicating in an open, balanced and objective manner.  Viewed as a positive change agent while demonstrating collaboration across the business.


  • What we’re looking for
  • BA/BS degree in a science or business-related field, or equivalent related education and experience, plus moderate experience in a data analysis function, or equivalent education and experience with some data analysis experience preferred. 
  • Experience in the Contract Research Organization (CRO) or pharmaceutical industry preferred, or comparable experience 
  • Expert in Power BI development, Data Engineering and experience in deploying AI is a plus
  • Experience with data cleansing, formatting and evaluating data integrity to facilitate deep analysis, market data and /or business intelligence information preferred. 
  • Predictive modelling and data model experience preferred
  • Possesses a strong understanding of data organization / structure. Proficient computer skills in Microsoft Office Suite, Excel, Salesforce, Power BI, Azure, web-based systems, voicemail, Email and Internet are necessary. 
  • Proficient Business Intelligence skills in visualization tools, including Tableau, Business Objects, Qlikview, (Power BI preferred).  
  • Excellent oral and written communication skills, attention to detail, analytical ability and demonstrated critical thinking and problem-solving skills are essential.  
  • Ability to organize, prioritize, meet deadlines, follow-up, and coordinated multiple assignments simultaneously.
  • Flexibility and the ability to handle multiple tasks to meet deadlines while delivering high quality work in a dynamic, team-oriented environment are essential.

Prior experience in a global team preferred

Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job posted: 2024-05-21