Engineer, Field Applications

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe! Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division

Chemical Analysis division, featuring innovative analytics, from Lab to Line to Field. This position will support the Materials and Minerals Service Team and serves a wide breath of industrial sectors including Production facilities in the Plastics, Paper, Steel, Aluminum industries along with new technology in the Lithium-Ion Battery Market.

The position is remote based and collaborates with the US Gauging group. The work area will have a general focused area of Fremont, CA and in the Midwestern states at multiple contract customers. This could expand over time to other regions and countries.

How will you make an impact?

We provide onsite customer support and service for Web and Metals Processing Production Lines. This equipment measures weight and thickness of raw paper, plastics, steel and aluminum in the production facilities around the world. This requires 75%-100% of travel in the USA (weekend travel is rare but may be required). Must also be available to work a flexible work schedule to support a 24/7 service operation.

What will you do?

• Primary role is professional onsite and remote Service and support for Industrial Control Equipment for Plastics, paper, rubber, Metals and Lithium-Ion Processing Production Lines. Our Equipment measures the width, thickness and or weight of different materials during the production process. Ensuring that Materials & Minerals North America customer needs and expectations are met and exceeded within the parameters of the job.
• Primary responsibility is the overall customer support and service of an assigned customer list.
• Ensuring customer happiness by going above and beyond
• Coordinates long term and short-term planning for maintenance, and repair events with manufacturing and management. Key Player in communicating downtime, maintenance needs, and prioritization.
• System installation services

How will we get here?

Education

• High School Diploma/GED required
• 2-year technical degree, equivalent military or technical training preferred

Experience

• 2+ years’ experience in an instrumentation/ service, process control environment
• Vaccination Required for this role

Compensation/Benefits:

The salary range estimated for this position is $66,000 to $90,000. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.

We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:

• A choice of national medical and dental plans, and a national vision plan
• A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Account (HRA) or Health Savings Account (HSA)
• Tax-advantaged savings and spending accounts and commuter benefits
• Employee assistance program
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Knowledge, Skills, Abilities

• Strong electro /mechanical, and computer skills
• Computer Networking knowledge
• Strong verbal and written communication skills, including scheduling, documentation, customer liaison
• Ability to read electrical schematics and solve system issues from schematics
• Knowledge of the industrial process control business is helpful.
• Valid driver's license
• Knowledge of Wonderware or similar HMI/GUI software
• Knowledge of extrusion control, calendar control, and Machine direction control beneficial
• Previous experience in Field Service environment
• Willingness to travel as required
• Must be able to work independently and proactively to resolve customer issues
• Must be well organized (Installation reports, travel, scheduling, expenses)
• Work with Sales Team and Engineering to improve our products
• Ability to work flexible hours

At Thermo Fisher Scientific, each one of our 90,000 outstanding minds have a unique story to tell. Join us and chip in to our unusual mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.