CONTENT WRITER/COMMUNICATIONS ANALYST

Essential Functions
•    Plan, write, and edit content for a variety of topics, ensuring a consistent, compelling style and brand voice
•    Create best practices for utilizing various communication channels (MS Teams, newsletters, GoIQ app, SharePoint, email, etc.)
•    Create an ongoing editorial calendar with a pipeline of high-quality, journalistic content from across TSD 
•    Research, interview, and create articles on a variety of topics (key projects, technologies, trainings, tools, etc.)
•    Work closely with subject-matter experts to define content requirements and deliver persuasive thought leadership
•    Create various role-based communities within Microsoft Teams and push out information using appropriate channels
•    Maintain content and audiences on Team channels with current information
•    Oversee the planning and delivery of team meetings/education seminars and marketing these events 
•    May also be involved with large training program delivery efforts via live, e-learning, virtual training platforms, etc.
•    May also assist with supporting documentation, curriculum content, and operating procedures for learning programs 
•    Contribute to process improvement through innovative and cost-effective proposals, ideas, and suggestions
•    Analyze survey metrics and KPI’s.

Qualifications
••    Bachelor’s degree in Learning Technology, Communications, Marketing, Business Administration, or applicable
•    Outstanding verbal and written communication skills
•    Experience in journalism an asset
•    Strong ability to write in a variety of different styles and produce quality content efficiently
•    Experience writing in a succinct, fact-filled and straight forward manner, and with excitement
•    Comfort receiving feedback and addressing both written and live edits
•    Ability to manage time, have a strong attention to detail, and be well organized
•    Ability to identify problems before they occur and communicate issues to the appropriate parties
•    Comfort working on a remote team in a fast-paced, global environment 
•    Possess a high degree of autonomy with appropriate consultation where applicable
•    Willingness to work flexible hours to accommodate requests from global teams
•    Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).  Experience with Microsoft Teams a plus.
•    Ability to learn new software programs easily

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.