"Quality of prenatal and maternal care: bridging the know-do gap" (QUALMAT study): an electronic clinical decision support system for rural Sub-Saharan Africa

Antje Blank, Helen Prytherch, Jens Kaltschmidt, Andreas Krings, Felix Sukums, Nathan Mensah, Alphonse Zakane, Svetla Loukanova, Lars L Gustafsson, Rainer Sauerborn, Walter E Haefeli, Antje Blank, Helen Prytherch, Jens Kaltschmidt, Andreas Krings, Felix Sukums, Nathan Mensah, Alphonse Zakane, Svetla Loukanova, Lars L Gustafsson, Rainer Sauerborn, Walter E Haefeli

Abstract

Background: Despite strong efforts to improve maternal care, its quality remains deficient in many countries of Sub-Saharan Africa as persistently high maternal mortality rates testify. The QUALMAT study seeks to improve the performance and motivation of rural health workers and ultimately quality of primary maternal health care services in three African countries Burkina Faso, Ghana, and Tanzania. One major intervention is the introduction of a computerized Clinical Decision Support System (CDSS) for rural primary health care centers to be used by health care workers of different educational levels.

Methods: A stand-alone, java-based software, able to run on any standard hardware, was developed based on assessment of the health care situation in the involved countries. The software scope was defined and the final software was programmed under consideration of test experiences. Knowledge for the decision support derived from the World Health Organization (WHO) guideline "Pregnancy, Childbirth, Postpartum and Newborn Care; A Guide for Essential Practice".

Results: The QUALMAT CDSS provides computerized guidance and clinical decision support for antenatal care, and care during delivery and up to 24 hours post delivery. The decision support is based on WHO guidelines and designed using three principles: (1) Guidance through routine actions in maternal and perinatal care, (2) integration of clinical data to detect situations of concern by algorithms, and (3) electronic tracking of peri- and postnatal activities. In addition, the tool facilitates patient management and is a source of training material. The implementation of the software, which is embedded in a set of interventions comprising the QUALMAT study, is subject to various research projects assessing and quantifying the impact of the CDSS on quality of care, the motivation of health care staff (users) and its health economic aspects. The software will also be assessed for its usability and acceptance, as well as for its influence on workflows in the rural setting of primary health care in the three countries involved.

Conclusion: The development and implementation of a CDSS in rural primary health care centres presents challenges, which may be overcome with careful planning and involvement of future users at an early stage. A tailored software with stable functionality should offer perspectives to improve maternal care in resource-poor settings.

Trial registration: ClinicalTrials.gov NCT01409824.

Figures

Figure 1
Figure 1
Countries and specific study districts participating in the QUALMAT project.
Figure 2
Figure 2
The QUALMAT study: QUALMAT interventions, including the CDSS and accompanying studies.
Figure 3
Figure 3
Decision support by electronic checklists: Guidance through routine actions in maternal and perinatal care is provided by checklists to ensure thorough clinical and laboratory work-up during antenatal care visits.
Figure 4
Figure 4
Decision support by electronic checklists: Guidance through routine actions in maternal and perinatal care: Checklists for preventive measures are provided.
Figure 5
Figure 5
Algorithms for decision support by integration of data to detect situations of concern are derived from WHO guidelines.
Figure 6
Figure 6
Algorithms detect situations of concern which result in immediate decision support through” watch dogs”.
Figure 7
Figure 7
Algorithms detect situations of concern which result in displaying detailed information including proposed diagnoses and actions. A link for accessing source documents from WHO or local sources is provided (arrow).
Figure 8
Figure 8
Electronic partograph for visualisation of the progress of delivery. The main screen with fetal heart rate and the degree of cervix dilatation is shown here as an example. In this example labour is delayed and the “alert line” of the partograph has been crossed.
Figure 9
Figure 9
Electronic partograph: After crossing the alter line (entry at 4 h) the system will remind about the imminent risk and proposes action.
Figure 10
Figure 10
Training section: Training documents are accessible without password for individual or group learning sessions. Training documents can be added from different sources and on individual request (e.g. district medical officers).

References

    1. WHO. Trends in maternal mortality: 1990 to 2010. Estimates developed by WHO, UNICEF, UNFPA and The World Bank. Geneva: WHO; 2012.
    1. Hogan MC, Foreman KJ, Naghavi M, Ahn SY, Wang M, Makela SM. Maternal mortality for 181 countries, 1980-2008: a systematic analysis of progress towards Millennium Development Goal 5. Lancet. 2010;375(9726):1609–1623. doi: 10.1016/S0140-6736(10)60518-1.
    1. WHO. Levels and trends in child mortality. Estimates Developed by the UN Inter-agency Group for Child Mortality Estimation. Geneva: WHO; 2012.
    1. ten Hoope-Bender P, Liljestrand J, MacDonagh S. Human resources and access to maternal health care. Int J Gynaecol Obstet. 2006;94(3):226–233. doi: 10.1016/j.ijgo.2006.04.003.
    1. Gerein N, Green A, Pearson S. The implications of shortages of health professionals for maternal health in sub-saharan Africa. Reprod Health Matters. 2006;14(27):40–50. doi: 10.1016/S0968-8080(06)27225-2.
    1. Dogba M, Fournier P. Human resources and the quality of emergency obstetric care in developing countries: a systematic review of the literature. Hum Resour Health. 2009;7:7. doi: 10.1186/1478-4491-7-7.
    1. Leonard KL, Masatu MC, Vialou A. Getting Doctors to Do Their Best: The Roles of Ability and Motivation in Health Care Quality. J Hum Resour. 2007;42(3):682–700.
    1. Pembe AB, Carlstedt A, Urassa DP, Lindmark G, Nystrom L, Darj E. Quality of antenatal care in rural Tanzania: counselling on pregnancy danger signs. BMC Pregnancy Childbirth. 2010;10:35. doi: 10.1186/1471-2393-10-35.
    1. Eriksen J, Tomson G, Mujinja P, Warsame MY, Jahn A, Gustafsson LL. Assessing health worker performance in malaria case management of underfives at health facilities in a rural Tanzanian district. Trop Med Int Health. 2007;12(1):52–61.
    1. Maestad P, Torsvik G. Improving the quality of health care when health workers are in short supply; Chr. Michelsen Inst. 2008;12:1–29.
    1. Leonard KL, Masatu MC. Professionalism and the know-do gap: exploring intrinsic motivation among health workers in Tanzania. Health Econ. 2009;19(12):1461–1477.
    1. Zurn P, Dolea C, Stilwell B. Nurse Retention and Recruitment: Developing a Motivated Workforce. Geneva: International Council of Nurses; 2005.
    1. Garg AX, Adhikari NK, McDonald H, Rosas-Arellano MP, Devereaux PJ, Beyene J. Effects of computerized clinical decision support systems on practitioner performance and patient outcomes: a systematic review. JAMA. 2005;293(10):1223–1238. doi: 10.1001/jama.293.10.1223.
    1. Kawamoto K, Houlihan CA, Balas EA, Lobach DF. Improving clinical practice using clinical decision support systems: a systematic review of trials to identify features critical to success. BMJ. 2005;330(7494):765. doi: 10.1136/bmj.38398.500764.8F.
    1. Blaya JA, Fraser HS, Holt B. E-health technologies show promise in developing countries. Health Aff (Millwood) 2010;29(2):244–251. doi: 10.1377/hlthaff.2009.0894.
    1. Lucas H. Information and communications technology for future health systems in developing countries. Soc Sci Med. 2008;66(10):2122–2132. doi: 10.1016/j.socscimed.2008.01.033.
    1. British Informatics Society. The Information Dividend: Why IT makes you ‘happier’. London: British Informatics Society Limited; 2010.
    1. Sauerborn R. Health care intervention research - improving pre-natal and maternal care; EU funded project: HEALTH-2007-3.5-4. Grant agreement 22982. 2009.
    1. Sauerborn R. Qualmat - Project Homepage. 2009. [cited 2011 18.07.2011]; Available from: .
    1. WHO. Pregnancy, Childbirth, Postpartum and Newborn Care; A Guide for Essential Practice. Geneva: WHO; 2006.
    1. Baker U, Tomson G, Some M, Kouyate B, Williams J, Mpembeni R. 'How to know what you need to do': a cross-country comparison of maternal health guidelines in Burkina Faso, Ghana and Tanzania. Implement Sci. 2012;7(1):31. doi: 10.1186/1748-5908-7-31.
    1. Noormohammad SF, Mamlin BW, Biondich PG, McKown B, Kimaiyo SN, Were MC. Changing course to make clinical decision support work in an HIV clinic in Kenya. Int J Med Inform. 2010;79(3):204–210. doi: 10.1016/j.ijmedinf.2010.01.002.
    1. Brugha R, Zwi A. Improving the quality of private sector delivery of public health services: challenges and strategies. Health Policy Plan. 1998;13(2):107–120. doi: 10.1093/heapol/13.2.107.
    1. Rowe AK, de Savigny D, Lanata CF, Victora CG. How can we achieve and maintain high-quality performance of health workers in low-resource settings? Lancet. 2005;366(9490):1026–1035. doi: 10.1016/S0140-6736(05)67028-6.
    1. Tumlinson K, Hubacher D, Wesson J, Lasway C. Measuring the usefulness of family planning job aids following distribution at training workshops. J Biosoc Sci. 2010;42(5):695–698. doi: 10.1017/S0021932010000283.
    1. Knebel E, Lundahl S, Edward-Raj A, Abdallah H. The use of manual job aids by health care providers: What do we know? Operations Research Issue Paper. 2000. (US Agency for International Development (USAID) by the Quality Assurance Project).
    1. Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH, Abboud PA. Why don't physicians follow clinical practice guidelines? A framework for improvement. JAMA. 1999;282(15):1458–1465. doi: 10.1001/jama.282.15.1458.
    1. Krause G, Sauerborn R. Comprehensive community effectiveness of health care. A study of malaria treatment in children and adults in rural Burkina Faso. Ann Trop Paediatr. 2000;20(4):273–282.
    1. Christensson K, Pettersson KO, Bugalho A, Cunha MM, Dgedge C. The challenge of improving perinatal care in settings with limited resources. Observations of midwifery practices in Mozambique. Afr J Reprod Health. 2006;10(1):47–61. doi: 10.2307/30032443.
    1. Ofori-Adjei D, Arhinful DK. Effect of training on the clinical management of malaria by medical assistants in Ghana. Soc Sci Med. 1996;42(8):1169–1176. doi: 10.1016/0277-9536(95)00389-4.
    1. Rogers E. Diffusion of innovations. New York: Free Press; 1995.
    1. Nzinga J, Mbindyo P, Mbaabu L, Warira A, English M. Documenting the experiences of health workers expected to implement guidelines during an intervention study in Kenyan hospitals. Implement Sci. 2009;4:44. doi: 10.1186/1748-5908-4-44.
    1. Trivedi MH, Kern JK, Marcee A, Grannemann B, Kleiber B, Bettinger T. Development and implementation of computerized clinical guidelines: barriers and solutions. Meth Inf Med. 2002;41(5):435–442.
    1. Bertsche T, Mayer Y, Stahl R, Hoppe-Tichy T, Encke J, Haefeli WE. Prevention of intravenous drug incompatibilities in an intensive care unit. Am J Health Syst Pharm. 2008;65(19):1834–1840. doi: 10.2146/ajhp070633.
    1. Toth-Pal E, Wardh I, Strender LE, Nilsson G. A guideline-based computerised decision support system (CDSS) to influence general practitioners management of chronic heart failure. Inform Prim Care. 2008;16(1):29–39.
    1. Bryan C, Boren SA. The use and effectiveness of electronic clinical decision support tools in the ambulatory/primary care setting: a systematic review of the literature. Inform Prim Care. 2008;16(2):79–91.
    1. Fraser HS, Biondich P, Moodley D, Choi S, Mamlin BW, Szolovits P. Implementing electronic medical record systems in developing countries. Inform Prim Care. 2005;13(2):83–95.
    1. Hannan TJ, Rotich JK, Odero WW, Menya D, Esamai F, Einterz RM. The Mosoriot medical record system: design and initial implementation of an outpatient electronic record system in rural Kenya. Int J Med Inform. 2000;60(1):21–28. doi: 10.1016/S1386-5056(00)00068-X.
    1. Rotich JK, Hannan TJ, Smith FE, Bii J, Odero WW, Vu N. Installing and implementing a computer-based patient record system in sub-Saharan Africa: the Mosoriot Medical Record System. J Am Med Inform Assoc. 2003;10(4):295–303. doi: 10.1197/jamia.M1301.
    1. Lester RT, Ritvo P, Mills EJ, Kariri A, Karanja S, Chung MH. Effects of a mobile phone short message service on antiretroviral treatment adherence in Kenya (WelTel Kenya1): a randomised trial. Lancet. 2010;376(9755):1838–1845. doi: 10.1016/S0140-6736(10)61997-6.
    1. Evjen-Olsen B, Olsen OE, Kvale G. Achieving progress in maternal and neonatal health through integrated and comprehensive healthcare services - experiences from a programme in northern Tanzania. Int J Equity Health. 2009;8:27. doi: 10.1186/1475-9276-8-27.
    1. Mfinanga GS, Kimaro GD, Ngadaya E, Massawe S, Mtandu R, Shayo EH. Health facility-based Active Management of the Third Stage of Labor: findings from a national survey in Tanzania. Health Res Policy Syst. 2009;7:6. doi: 10.1186/1478-4505-7-6.
    1. Dussault G, Franceschini MC. Not enough there, too many here: understanding geographical imbalances in the distribution of the health workforce. Hum Resour Health. 2006;4:12. doi: 10.1186/1478-4491-4-12.
    1. Kotzee TJ, Couper ID. What interventions do South African qualified doctors think will retain them in rural hospitals of the Limpopo province of South Africa? Rural Remote Heal. 2006;6(3):581.

Source: PubMed

3
Předplatit