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Data Operations Specialist

IQVIA Holdings Inc.

Durham, North Carolina

MedData Group, an IQVIA business, is the industry leader in HCP data solutions fueling omnichannel digital campaigns. We provide industry leading data solutions for programmatic, social, email and AdvancedTV targeting. With hundreds of dimensions of professional, demographic, organizational, practice, clinical behavior and claims data, and a contact database of over 10 million HCPs (Physicians, NPs, PAs, Allied Health and Pharmacists to Hospital Professionals), we deliver solutions that enable digital targeting, engagement and measurement for agency, pharmaceutical, medical device, and biotech healthcare marketers.

As a part of our global group, you’ll find a fast-paced, collaborative and fun work environment where smart people apply their talents to deliver innovative products and services with the objective of ensuring customer satisfaction and delight. 

MedData Group is seeking an intelligent, detail-oriented individual for our Data Operations Specialist position which will focus on data preparation, analysis and execution processes for our omnichannel data solutions.

Summary of Essential Job Functions:

  • Works with MedData Group Account Managers/Sales Team and customers to get detailed data specifications
  • Manages data segmentation requests to determine the optimum data set for each client needs
  • Manages data preparation and workflow processes across internal and external teams
  • Processes customer provided deliverables leveraging Excel and other data analytics tools
  • Verifies the accuracy and completeness of data deliverables (i.e. data counts/files or campaign dashboards) prior to release to the customer
  • Executes, QAs, and troubleshoots data distributions to client ad platforms
  • Analyzes data files and business intelligence dashboards
  • Assists in maintaining internal operations documentation and customer facing documentation

Experience Requirements:

  • Bachelor’s Degree or equivalent
  • 1+ years of professional experience

Relevant Skills:

  • Advertising agency, marketing pharmaceutical, healthcare industry experience highly preferred
  • Exceedingly organized, extreme attention to detail and excellent communication skills
  • Data processing experience as well as excellent quantitative and analytical skills
  • Advanced Microsoft Excel skills
  • Experience with or ability to learn data intelligence platforms
  • Eager to learn – must have a curious mind and insatiable appetite for knowledge
  • Understand objectives and be able to work independently
  • Problem-solver - able to focus on and ask the right questions to troubleshoot a problem
  • Flexible personality – able to adapt to changing priorities
  • Ability to work in fast-paced environment while demonstrating the ability to multi-task and keep multiple projects on-track

Preferred Qualifications:

  • Experience working with internal and external stakeholders
  • Experience using data transformation tools, like Alteryx
  • A general knowledge of digital advertising helpful, but not required
  • Tag management experience helpful, but not required
  • Experience with Microsoft PowerBI or Tableau helpful, but not required
  • SQL experience helpful, but not required
  • Salesforce.com experience a plus

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.


IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job posted: 2021-02-02

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